Customer Service Assistant
Resume:
Ali VanHouten
PO Box *** Pilot Rock, OR ***** 541-***-**** *************@*****.***
Objective _______________________________________________________________________________
A long term position where I can use my excellent communication skills, computer skills and where my work ethic
will be appreciated.
Profile _________________________________________________________________________________
Ability to perform all tasks given in a timely manner. Confident self starter, with the ability to work well alone or
with a team setting. Very detailed oriented. Problem solver.
Flexible and versatile – able to maintain a sense of humor under pressure. Thrive in deadline driven environments.
Excellent team building skills.
Skills Summary _________________________________________________________________________
1. Project Management 4. Computer Savvy
2. Written Correspondence 5. Customer Service 7. Front Office Operations
3. General Office Skills 6. Scheduling 8. Professional Presentations
Professional Experience __________________________________________________________________
Communication
1. Preparing work orders for employees
2. Preparing service quotes and invoices for customers, both written and verbal.
3. Author professional correspondence to customers and vendors.
4. Rapidly learn and master varied computer programs.
DETAIL MASTERY & Organization
1. Manage all aspects of day to day operations of a maid service:
o Facility rental/maintenance.
o Scheduling cleaning service.
o Finances: tracking all purchases and business orders before turning information over to
accountant.
o Supervision of a total of ten maid service employees.
o Personal Assistant to owner.
Employment History _____________________________________________________________________
LITTLE MAID SERVICE JOHN DAY OREGON
Personal Assistant and office manger, 4/2006 12/2010
FREELANCE WRITER– COUNTRY LIVING MAGAZINE, HARLAN, IA.
10/2009 05/2010
FREELANCE WRITER HORSE ILLUSTRATED MAGAZINE, LEXINGTON, KY
04/2009 09/2008
Education ______________________________________________________________________________
High School Diploma via Penn Foster Online School Studies
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