Leslie case
**** ******’s Lane Ozark, AR 729**-***-*** 0672 ****.********@*****.***
Office Manager
Dedicated and technically skilled business professional with a versatile administrative support skill set developed
through experience as an office manager, secretary, receptionist, and office clerk.
Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to
increase efficiency, customer satisfaction and the bottom line.
Offer computer skills in MS Office Suite and other applications/systems.
Key Skills
Office Management Report & Document Preparation Records Management
Teambuilding Spreadsheet & Database Creation Meeting Planning
Policies & Procedures Manuals Accounts Payable/Receivable Bookkeeping & Payroll
Experience
AEP/SWEPCO Southwestern Electric Power Company, Greenwood, AR 2004 to Present
Office Manager/Secretary
Coordinate all office functions, Time & Attendance payroll, Credit card transactions and reconciliations for
employees.
Tracking of stock/supplies and standardizing ordering procedures.
Maintain accounts payable/receivable.
Schedule and secure appointments to resolve customer inquiries.
Quickly became a trusted assistant and office manager and earned a reputation for maintaining a positive attitude
and producing high quality work.
Developed efficiency enhancing workflow/process improvements that made it possible to accommodate increasing
responsibilities necessitated by staff reductions
USDA, ARS, Dale Bumpers Small Farms Research Center, Booneville, AR 1999 to 2003
Receptionist/Office Clerk
Coordinate all office functions, Time & Attendance payroll, Credit card transactions and reconciliations for
employees.
Maintained utility accounts monthly and prepared for payment.
Prepare, record, and transmit monies from the sale of federally owned property.
Created automated daily stats report that reduced inaccuracies and provided management with an important
decision making tool.
Education
Currently pursuing Bachelor’s Degree Present
Associate’s Degree Graduate 1998
High School Graduate 1994
Leslie case
2915 Hattie’s Lane Ozark, AR 729**-***-*** 0672 ****.********@*****.***
References
Bobby Page
Electrical Engineer
AEP/SWEPCO
615 Excelsior Rd.
Greenwood, AR 72936
Paul Goldsmith
Marketing Representative
AEP/SWEPCO
615 Excelsior Rd
Greenwood, AR 72936
Kay Oliver Love
Financial Advisor
71 W. Center
Greenwood, AR 72936