***** ***** ***** ( Great Falls, VA *****
Home: 703-***-**** ( Cellular: 703-***-****
Email: *******@*****.***
INTRODUCTION:
I am a seasoned, multi-discipline, pragmatic professional with over twenty
years of diverse technical and management experience. Responsibilities
include those of maximum accountability, with extensive experience in
program and project management, resource and personnel management,
strategic and tactical planning, quality assurance and quality control
management, process definition and re-engineering, business continuity
planning, and client support management; proven abilities in team building
with outstanding verbal and written executive communication skills.
Security Clearance:
I hold an active Top Secret security clearance and I am a former law
enforcement officer / public safety professional.
Education and Training:
. Bachelor of Science (B.S.) - James Madison University 1991
Major: Communications
Minor: Public Relations
. Motorola, APX CPS Training 2010
. DHS / FEMA, NIMS IS-100, 200, 700, 775 and 800 2009
. Nextel, iDEN Systems School (5-Day Course) 2004
. Motorola, Land Mobile Radio (LMR) Interoperability Solutions
2004
Employment History:
Engineer Technologist IV, Systems Engineering
July 2009 - Present
BAE Systems Technology Solutions and Services
c/o U.S. DEPARTMENT OF JUSTICE Wireless Management Office
12801 Fair Lakes Parkway, Fairfax, VA 22033
Full time contract support position providing project management and
technical support for the nationwide Department of Justice, US Park Police
and Treasury roll-out of IWN (Integrated Wireless Network.) Specifically
responsible for various design, deployment, maintenance and operations
functions next generation narrowband VHF trunked communications systems.
Also responsible for Subject Matter Expertise supporting various Federal
Law Enforcement radio user requirements and regional Interoperability
functionality for radio systems interfacing with local law enforcement and
the DOJ 25-cities project.
. Radio Site Development: Directly responsible for coordinating and
scheduling site development activities for new construction (greenfield,
co-location and tenant improvement) radio / antenna sites. Implemented
30+ new trunked radio sites in two years.
. Change Management: Serve as the Government's Configuration Change
Manager, tasked to approve and process all radio system related change
requests including requests for new subscribers to use the system.
Collect and store detailed records of site and system configuration
changes through both a manual form and a database. Manage the Change
Control policies and process. Host Change Control Board meetings as
needed.
. Operation and Maintenance: Define plans, establish objectives and create
processes related to managing operations and maintenance activities,
budget development, inventory management, parts replacement efforts, user
training material development and contract administration support.
. Program Management: Manage program relationships between systems
integrator contractor (General Dynamics) and senior DOJ management to
include reporting, briefing, attending program meetings and generating
correspondence and documentation, resolve and/or escalate issues,
reinforce business perspectives and ensure on-going program success.
. Regional Interoperability: SME in field and tactical interagency
communications, suggesting and recommending COTS communications solutions
and policy/procedures. Represent the Government at meetings with local,
state, regional or national agencies. Develop and maintain cooperative
working relationships with other government entities, the business
sector, community organizations, and local, state, and federal officials.
Senior Program Manager, Business Operations / Engineering Development
June 2003 - March 2009
Sprint Nextel Corporation
2001 Edmund Halley, Reston, VA 22191
Managed wire line, wireless iDEN and wireless CDMA engineering project
teams. Supervised lifecycle of Next Generation technologies and products
for the Sprint Nextel network. Responsible for development and management
of project and programs to build radio software features and functionality,
field equipment, fixed network infrastructure and consumer products /
services.
. Design team management: Provide effective and productive leadership to
teams working on the design and development of feature enhancements
and upgrades to national telephone and IP networks. Coordinated
deployment teams for upgrading end-of-life network elements in
nationwide carrier grade networks, maintaining team productivity and
on-time/on-budget delivery of multiple related programs and projects
simultaneously.
. Program/project management: Define plans, establish objectives,
procure resources, manage scheduling, design work flow and maintain
internal and external business relationships (including, but not
limited to, vendor contract meetings and future hardware / software /
feature roadmap meetings with Motorola.)
. Lifecycle management: Direct and control all aspects of network
technology infrastructure, supporting information and communications
systems and end-to-end processes. Successfully led Motorola iDEN
software release (included SR 11.8, 12.0, 13.0, 13.4, 14.0, 15.0 and
16.0) implementation efforts, focused on meeting critical FCC
regulatory deadlines and feature upgrades - all resulting in new
feature sets offered to customers on the Nextel network.
. Leadership direction: Manage program relationships between core teams
and senior management, broker staff and resource issues, resolve
and/or escalate issues, reinforce business perspectives and ensure on-
going positive program perception.
. Special Projects: Special Project Manager for the development of
Nextel's SATCOLT (satellite based cellular on light truck) equipment
purpose-built for Nextel's ERT offering.
Senior Consultant November 2002 -
June 2003
BearingPoint (formerly KPMG Consulting)
1660 International Drive, McLean, VA 22102
Business Process and Operations consulting in the public services industry,
working with clients in the top-secret intelligence, law-enforcement and
homeland security sectors.
Senior Business Process Manager
June 2000 - October 2002
Nortel Networks, Inc.
2010 Corporate Ridge, McLean, VA 22102
Global Professional Services division manager leading teams providing
Operational Support Systems (OSS) requirements analysis and
telecommunications related process engineering for Network Operations
Centers (NOC), Internet Data Centers (IDC), Application Service Providers
(ASP), broadband service providers and wireless carriers.
Senior Systems Engineer IV September
1999 - June 2000
Evergreen Systems
1851 Alexander Bell Drive, Reston, VA 20191
Systems engineer who managed software installation engagements for help
desk, call center, customer support center and network operations center
clients. Consulted with large companies on developing and deploying
focused on Tivoli and Remedy. Provided pre- and post-sales systems and
technology consulting services.
Awards:
. Sprint Nextel Corporation - Patent Design and Assignment, 2006
(System/Method for forwarding Dispatch Communications)
. Nextel, Inc. - Spotlight Award, 2005
. Nortel Networks - Success Award, 2000
. Datatel, Inc. - Outstanding Achievement Awards, various dates: 1995-1999