Medical Administrative Assistant
Resume:
Melissa J. Yamanaka Mendiola
P.O. Box *****
Barrigada, Guam 96921
Home: 671-***-****
Cell: 671-***-****
*************@*****.***
*******.********.***@***.****.***
Objective:
A challenging position at a growth-oriented company, which will
allow me to both further utilize my skills and acquire new abilities.
Skills:
More than five years of professional experience
Providing office administrative and clerical support, including handling
confidential information. Extremely skilled in word processing and
accounting software; computer skills in spreadsheets and Power Point
presentations creation. Accustomed to meeting tight deadlines, excellent
telephone, filing and organizational skills, strong oral and written
communication skills. Experienced in meeting planning and travel
arrangements.
Company: Alutiiq
Address: 665 S. Marine Corps Dr. Ste 202
Tamuning, Guam 96913
Supervisor: Kurt Mathews
Job Title: Medical Clerk
May 2011 - Present
Core Competencies:
• In-depth knowledge of the working procedures of front office tasks
• Familiar with medical terminology, medical billing and coding
• Knowledge of the methods and practices of handling clerical and
administrative tasks
• Attention to detail with good organizational, communication and
management skills
• Computer literate with knowledge of medical office software programs
• Ability to deal with people in a caring, courteous and professional
manner
• Possess good organizational and has the ability to handle tasks with
minimum supervision
Work Experience:
• Responsibilities include greeting patients and visitors in pleasing
and courteous manner
• Handle responsibilities of entering patient demographics in the
computer
• Perform the tasks of preparing patients charts and update the same to
the concern physician
• Handle responsibilities of responding calls and providing information
on the various services of the health organization
• Responsible for checking patients out, collecting co-payment, making
follow-up appointments and entering charges in the computer
• Perform the tasks of assisting clients with the completion of forms
including expense claims
• Managing the offloading operations when a consignment of merchandize
arrives to the work premises
• Prepares bills and invoices related to the purchase and handles
financial transactions
• Check the quality of the received medical goods for damages
• Make arrangements to store the merchandize securely
• Make arrangement for transport of medical goods for delivery to the
customer
• Monitor loading of medical supplies
• Decide on the type of transportation required based on the merchandize
• Monitors and confirms the volume of shipment
• Categorize the supplies while storing them to help easy retrieval
• Document all the happenings in the business and present it to the
management at regular intervals.
Company: Alutiiq
Address: 665 S. Marine Corps Dr. Ste 202
Tamuning, Guam 96913
Supervisor: Kurt Mathews
Job Title: General Clerk IV
October 2010 - Present
SUMMARY: Highly knowledgeable, reliable and resourceful Information &
Record Clerk with over four years experience in receiving, recording and
labeling; storing, retrieving, and delivering archival record boxes,
files, blueprints, ledger books and other archival records.
Summary of Qualifications
• Deep knowledge of record storage inventory, methods and practices.
• Profound ability to order and sort records in numeric or alphabetical
sequence.
• Exceptional ability to lift, store, and retrieve boxes of records
weighing 22 to 55 pounds that may involve dust, mold, or mildew
conditions.
• Remarkable ability to keep accurate records.
• Solid ability to read, write and comprehend simple instructions,
short correspondence, and memos.
• In-depth ability to effectively present information to customers,
clients, and other employees of the organization.
• Uncommon ability to perform simple arithmetic calculations with or
without a calculator.
• Strong ability to apply common sense understanding to carry out
detailed but uninvolved written or oral instructions.
• Exceptional ability to follows policies and procedures; complete
administrative tasks correctly and on time.
Archival Record Clerk
• Pick up boxes of archival records insuring that each box contains a
Record Control Form attached.
• Work with user agencies in defining the procedures required for
preparing records to store in the Records Center.
• Keep information log on records received and retrieved from the record
storage facility.
• Help in maintaining an inventory of records and their location.
• Advise superior or lead worker when storage and retrieval activities
do not follow a prescribed procedure.
• Operate a pallet truck, load a flat bed cart or a hand truck with
boxes of records weighing from 22 to 55 pounds.
• Push a flat bed truck loaded with boxes of records from one County
facility to another.
• Control transfers of boxes of documents to and from the Microfilm
Unit.
• Participate in retrieval and return of documents, delivering to user
departments and re-filing when documents are returned.
• Participate in periodic inventory of records.
• Perform light custodial work to clean storage areas or facilities.
Company: Moylan’s Insurance Underwriters, INC.
Address: 102 Julale Center
424 W. O`Brien Drive
Hagatna, Guam 96910
Supervisor: Sheila Benitez
Job Title: Property & Casualty Underwriter/Administrative Clerk
February 2007- October 2010
• Provide a full range of reception services.
• Respond to requests for information from the public and employees by
answering the phone, greeting the public, mailing program information,
and making referrals.
• Pick up, receive, open, date stamp, and deliver mail and other
materials.
• Update files, and maintain a variety of records such as addresses,
telephone numbers, vacation schedules, attendance and timesheets,
numerical logs, ledgers, and client files.
• Photocopy documents, collate, assemble, and distribute materials.
• Type and produce reports and correspondence utilizing word processing,
spreadsheet, and other business software.
• Receive, review, and compare documents, forms, and applications for
completeness and accuracy.
• Responsible for follow-up work to ensure all applications are complete
with all necessary data and supporting documents.
• Perform complex data entry tasks for which there is a moderate
variation of formats and procedures and with general instructions for
coding and entering data.
• Check and correct entry for input errors.
• Gather and record statistical information for reporting purposes.
• Assist with travel arrangements as necessary.
• Prepare and assemble large mail-outs of program materials.
• Assist prospective clients and co-workers by explaining steps,
appropriate forms, procedures, and program requirements for
transactions, services, and other program activities.
• Monitor and maintain office supplies and materials.
• Assist with maintaining data base for program.
• Assist with special projects as assigned.
• Perform other related duties as assigned.
• Underwrite and review new business, endorsements, claims,
correspondence, and inspection reports in accordance with company Best
Practices.
• Responsible for new business premium growth, renewal retention and
underwriting profit.
• Evaluate each risk to determine acceptability, pricing, and coverage.
• Ability to interact successfully with clients and to build and
maintain good business relationships.
• Ability to monitor key metrics, such as new business ratio, premium
growth, renewal retention ratio, loss ratio, and be able to formulate
and apply corrective action plan when applicable.
• Apply appropriate quality underwriting and risk selection on the
business quoted.
• Provide communication and direction for all processing requirements,
including policy issuance and endorsements.
• Work closely with sales/marketing manager to develop prospects and
participate in presentations to clients/brokers.
• Maintain open communication with marketing to ensure underwriting
strategy alignment.
• Keep abreast of industry legislative/regulations changes, including
continuing insurance education.
• Coordinate with various staff for operational support activities of
the company.
• Provide administrative/secretarial support for various
departments/divisions such as answering telephones, assisting customers
and resolving a range of administrative problems and inquiries.
• Operate desktop computer to compose and edit correspondence and
memoranda from dictation, verbal direction and from knowledge of
policies of established departments/divisions, prepare, transcribe,
compose, type, edit and distribute agendas and minutes of numerous
meetings.
Company: Pacific Smiles Orthodontics
Address: 1406 North Marine Corp. Drive Suite 200
Tamuning, Guam 96913
Supervisor: Dr. Earl S. Sauget
Job Title: Orthodontic/Administrative Assistant
June 2003-February 2007
• As an orthodontic assistant I assisted the Dr. with daily repairs of
brackets and placement of braces.
• I initiate and prepare Initial and Final exam records that consist
of X-rays, impressions of teeth, and wax bite for the patient.
• Archive models and molds of patients teeth from start to finish of
their treatment plan.
• Inspect, repair, and replace patient’s wires and elastic’s for
patients monthly visits.
• Conducted inventory on supplies and equipments on a daily basis,
monitored purchase orders.
• Performed various clerical and administrative duties.
• Coordinated and conducted appointments and meeting with patients and
parents.
• Coordinate with various staff for operational support activities of
the company.
• Provide administrative support to ensure that municipal operations
are maintained in an effective, up to date and accurate manner
• Type correspondence, reports and other documents
• Maintain office files
• Open and distribute the mail
• Take minutes at meetings
• Distribute minutes
• Coordinate repairs to office equipment
Company: Guam Air National Guard 254th/36 Security Forces
Address: Andersen Air Force Base Yigo Guam
Supervisor: TSgt. Gary Turskoski
Job Title: Security Forces Patrol Member
June 2007-Present
Specialty Summary: Leads, manages, supervises, and performs security
force (SF) activities, including installation, weapon system, and
resource security; antiterrorism; law enforcement and investigations;
military working dog function; air base defense; armament and equipment;
training; pass and registration; information security; and combat arms.
Leads, manages, supervises, and performs force protection duties,
including use of deadly force to protect personnel and resources.
Protects nuclear and conventional weapons systems and other resources.
Performs air base defense functions contributing to the force protection
mission. Controls and secures terrain inside and outside military
installations. Defends personnel, equipment, and resources from hostile
forces. Operates in various field environments, performs individual, and
team patrol movements, both mounted and dismounted, tactical drills,
battle procedures, convoys, military operations other than war,
antiterrorism duties, and other special duties. Operates communications
equipment, vehicles, intrusion detection equipment, crew-served weapons,
and other special purpose equipment. Applies self-aid buddy care, life
saving procedures, including cardiopulmonary resuscitation, as first
responder to accident and disaster scenes.
Provides armed response and controls entry. Detects and reports presence
of unauthorized personnel and activities. Implements security reporting
and alerting system. Enforces standards of conduct, discipline, and
adherence to laws and directives. Directs vehicle and pedestrian
traffic. Investigates motor vehicle accidents, minor crimes, and
incidents. Operates speed measuring, drug and alcohol, and breath test
devices. Apprehends and detains suspects. Searches persons and property.
Secures crime and incident scenes. Collects, seizes, and preserves
evidence. Conducts interviews of witnesses and suspects. Obtains
statements and testifies in official judicial proceedings. Responds to
disaster and relief operations. Participates in contingencies.
Develops plans, policies, procedures, and detailed instructions to
implement SF programs. Plans, organizes, and schedules SF activities.
Provides oversight, guidance, and assistance to commanders with the
application of information, personnel, and industrial security programs.
Operates pass and registration activities. Supervises and trains SF
augmentees. Provides on-scene supervision for security forces. Inspects
and evaluates effectiveness of SF personnel and activities. Analyzes
reports and statistics.
Specialty Qualifications:
Knowledge. Knowledge is mandatory of: Weaponry, laws, directives,
programs, policies, and procedures governing SF activities; installation
security; weapon system and resource security; anti-terrorism; law
enforcement and investigations; military working dog function; air base
defense; armament and equipment; training; pass and registration;
information security; and combat arms.
Education. For entry into this specialty, completion of high school with
courses in government, behavioral science, computer, and communicative
skills is desirable.
Personal Refrences:
Jolina Lee Cabe Bank of Guam
Trust Service Associate
Shirley M. Salas Navy Housing Dept.
Housing Specialist
Noreen P. Babauta Docomo Pacific
Accounts Receivable
Education:
2003-2006 Guam Community College
Business/Criminal Justice
1998-2000 University of Guam
Business/General
1994-1998 Simon A. Sanchez High School
Contact this candidate