Sales Management

Top-performing professional with proven presentation, negotiation and

closing abilities perfected through over 10 years of progressive experience

in sales, marketing and management. Delivers consistent contributions to

increased productivity and strong revenue gains through expert leadership,

sales training/development and customer relationship management skills.

key highlights

Strong ability to produce results within a team environment

or

independently, utilizing a "take charge" attitude,

self-motivation, and

commitment.

Demonstrated competencies in successful operations

administration

including quality control, budget forecasting and workflow

management.

Established track record of significant revenue growth and

new business

acquisitions; able to generate and maintain profitable

business relationships.

Customer-focused with capacity to foster positive rapport

effectively meeting

customer requirements and providing exceptional service.

Analytical and organized with excellent trouble-shooting

abilities; capacity to

view the "whole picture" utilizing strategic planning and

project management

skills.

Professional Experience

Grotto Lounge

May 2011 - Present

Sales and Events Manager

Appointed to serve as a key member of the management team and

develop sales strategies for the venue as well as formulate

marketing and business-development plans to drive revenue

growth.

Revamped pricing strategy, implemented effective promotional

tactics, trained high-performance service and security teams

and helped boost venue image.

Identified industry-trends and consistently monitor

competitors to find new and creative ways to stay ahead of

the game; identifying areas for change and growth.

Redesigned menus and dining area layout.

Cut food and labor costs by 10% while increasing sales,

food/service quality and guest satisfaction.

Premium Rhythm Bar March 2009 - April 2010

Owner and General Manager

Revived struggling operation to a turnaround success story.

Provided consultative event sales to corporate and private

accounts by liaising with clients to ascertain their precise

event requirements.

Conducted research to identify new opportunities for bringing

about innovation in events.

Orchestrated successful promotional campaigns and developed a

presence on various social media sites.

Prospected for customers through referrals and networking.

Qualified leads, negotiated event contracts and managed

accounts.

Worked closely with key stakeholders at every level of the

business to ensure the effective delivery of events.

Sold business in January 2010 to pursue other business

ventures.

6 Degrees Event Services December 2005 - December 2008

Sales and Events Coordinator

Established a proven track record of accurately completing

research, event management, marketing and

business-development efforts within budget requirements.

Trained new and existing staff prior to the event so that all

operations and duties were executed smoothly and as per

clients guidelines.

Facilitated communication with the professionals including

venue management, caterers, vendors and clients to ensure

efficient running of event.

The 5th Richmond June 2002 - October 2005

Events Coordinator

Planned and coordinated events with the event management

team.

Conducted meetings with clients to understand event plans,

requirements and budget.

Participated in marketing activities to get new prospective

clients.

Kept clients and higher management updated about progress of

work.

Provided on the job training to new employees joining the

team.

Zurich Insurance June 2002 - March 2003

Medical Travel Insurance Claims Representative

Ensured timely coverage analysis and communication with

insured.

Investigated each claim through prompt contact with

appropriate parties.

Identified resources for specific activities required to

properly investigate claims.

Responsible for prompt, cost effective, and proper resolution

of claims.

Primerica Life Insurance August 1999 - June 2002

Policy Owner Service & Agent Support

Call centre representative for policy inquiries.

Responsible for calculating agent commissions.

Created new customer profiles.

Education

Dawson College September 1994 - June 1996

Montreal, QC

DEC, Social Sciences

software / Hardware knowledge

Strong computer proficiency in Microsoft Office and MAC

programs.

REFERENCES

Available upon request.

Contact this candidate