B.PRASAD
Block no:EF*, Plot.No:***, AARAMBH TOWN SHIP, CHANDANAGAR,HYDERABAD.
Phone No: +91-950******* Mail Id:
*****.*******@*****.***
|OBJECTIVE: |
A challenging position in the field of Desktop Support Engineer, that
provides an opportunity to work on state of art Information Technology with
lots of room for Professional advancements.
SUMMARY:
Have 18 Months of experience in IT infrastructure management services.
Have an experience in the area of DESKTOP SUPPORT ENGINEER and
Understanding of different technologies, and Excellent -communication
skills.
EDUCATION:
> Secured Overall Aggregate of 58.11% in B.Tech with ECE as my stream
from JNTU University in 2010.
> Secured an overall aggregate of 70.9 % in Intermediate from Board of
Intermediate Education in 2006, Andhra Pradesh.
> Secured an overall aggregate of 69.90% in SSC from Board of Secondary
Education in 2004
COMPUTING SKILLS:
> Operating Systems : WINDOWS 2003&2008/2K/XP/Vista,WINDOWS 7.
> Tools and Packages : Ms Office, Outlook Express, Mozilla
Thunderbird.
Professional Experience:
Company: UNIGEN SOFTWARE SOLUTIONS
From August 2010 To Feb 2012
Designation: DESKTOP SUPPORT ENGINEER
JOB PROFILE:
. Configuring and Managing AD, DHCP, DNS, Anti virus, backup servers
in the corporate network.
. Windows 2003&08 -Active Directory GPO Implementation and analyzing
system security policies.
. Removing the access to mass storage device and floppy drive access
in users' profile if require data protection on that systems.
. Remote assistance on desktop applications through carbon copy tool
in net-meeting and through Microsoft office communicator.
. Finding Hardware faults and replacing the defected parts. .
. Installing and maintaining various standard 3rd party software as
per user requirements.
. File & print servers Implementation and Disk Quota Implementation.
. Windows patch updates by writing bat files for client systems.
. Installation and configuration of Thunderbird.
. Installation and configuration of Forti client setup.
. Checking antivirus status on systems and maintain up to date
definition files.
. Central management of printer spooling and checking fired status of
print jobs.
. Routers and network maintenance Configuring and managing LAN in the
corporate Network.
. Maintain the log reports on routers and servers.
. Monitoring the network traffic and attacks of virus traffic
resolving towards best band with speed using sprint tool.
. Resolving the tickets allocated in call allocation system.
. Internet access policy implementation as for client agreement
through web science.
. Troubleshooting the windows Active Directory Domain profiles in
network.
. VPN connection configuration.
. Remote Desktop/Assistance for Client systems
. Configuration of various Printers, Modems & Scanners.
PERSONAL INFORMATION:
. .
Name : B.Prasad.
Father's Name : B.Sudhakar.
Date of Birth : 20July 1989
Language Proficiency : Telugu, English, Hindi.
Sex : Male.
Nationality : Indian.
Marital Status : Single.
Phone Number : +91-950*******
Permanent Address : S/o.Sudhakar.
H.No :2-5-169-R/2,psr
road,
Gandhi chowk,
Khammam, Khammam
(dist), A.P
Signature of candidate
B.Prasad