Customer Service Engineer

Donnell Armstrong

*** *. ***** **., ******* way, Wa 98003

Home: 253-***-**** - Cell: 206-***-****

******************@*****.***

Summary

Machine operator with positive attitude and a commitment to safety, quality, customer service and manufacturing, skilled machine

operator with solid work history, and proven ability to perform well in a team and individually.

Highlights

•

Fast learner • 6 years of experience working with

• Organizational skills printing presses

• Initiative to work independently

• Microsoft applications skills

• Strategic thinker

Accomplishments

Machine Troubleshooting

• Performed effective troubleshooting of & Hoelscher, Novoflex printing presses, and Italian presses for a period of 6 yrs.

Production

• Consistently met production and schedule levels.

Machine Set Up

• Gave directions to other workers regarding machine set-up and use.

Experience

Porter/Housekeeping

March 2012 to present

Ballard Hospitality – Tioga, Nd

Communicate with housekeeping staff at Capital Lodge delivering housekeeping supplies, be on-call for the front desk to carry out

special requests, responsible for keeping the grounds of the of the camp in good condition. As well as cleaning the guest units daily.

Press operator

2005 to 2012

Mohawk/American Packaging Flexibles – Auburn, Wa

Started out as a helper, being a fast learner, quickly excelled in the position. My fascination with the presses compelled me to learn

the position within a year, as a result I became operator. My duties consisted of: job preparation, installing the various inks,

checking or changing doctor blades, putting the proper aniloxes in for the job, checking ink viscosities while taking care of the right

solvent flow to the inks, the right type of film or paper that will be printed on, interring the right web tensions, if there's perforations

for the job, checking the right specifications, inks specs, and making sure the job looks good enough to run.

Car detailer

2005 to 2011

Bellevue Mitsubishi – Bellevue, Wa

Detailed both new and used cars which included washing, waxing, cleaning the interior, and customer service.

Production Engineer

1998 to 2001

Nord Door Jeldwyen

Produced made to order doors and door frames for homes and commercial businesses

Education

John F. Kennedy High School

1988

Sacramento, Ca, US

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