Registered Nurse Customer Service
Resume:
Raquel Duty
Miami, Florida, **056
************@*****.***
Professional Experience
SOLIANT HEALTH AGENCY WEST PALM BEACH, FL
Registered Pharmacy Tech July 2012 - Present
IV Admixtures
Data Entry
Filling medication
Receives and processes merchandise ordered
Keeps records of accountable medication
Replenish floor stock picks up medications
Delivers medication orders
Prepares IV medications
Answers and directs phone call
AT&T INC MIAMI, FL
Customer Representative March 2012 - June 2012
High Call Volume Inbound Calls
Up Sale wpm 30-35/hour
Upgrade phone package
SXC HEALTH SOLUTION MIRAMAR, FL
Certified Pharmacy Technician February 2010 - March 2012
Data entry
Dispensing Medication
Packing medication
WALGREENS CPO MIRAMAR, FL
Certified Pharmacy Technician March 2009 - December 2009
Data Entry
CAREMARK PHARMACY MIRAMAR, FL
Pharmacy Technician October 2006 - April 2008
Data Entry
Doctor Calls
WALGREENS RETAIL PEMBROKE PINES, FL
Pharmacy Technician October 2005 - October 2006
Filling prescription
Answer Phones/cashier
Inventory
Face to face Customer Service
Third Party calls
Doctor Calls
Receives and processes merchandise ordered
MEMORIAL HOSPITAL PEMBROKE PINES, FL
Intern student August 2011 - April 2012
Maternity Ward helping mother in baby
Pharmacy helping pharmacy staff filling prescriptions
Information Desk face to face with patient/ answer phones/Patient financial svc
Perform cleaning of public areas and patient rooms
FLORIDEAN NURSING HOME- MIAMI, FL
Assisting the registered nurse
Cleaning the patient
Help serving food for food service
Entertaining the patients
Education
MIAMI JACKSON SR. HIGH MIAMI, FL
HS Diploma, June 2004
NATIONAL SCHOOL OF TECHNOLOGY MIAMI, FL
Pharmacy Tech Diploma, March 2006
UNIVERSITY OF PHOENIX PLANTATION, FL
B.S. Healthcare Administration/Health Management, November 2012
Additional Skills
Certification Board of Pharmacy
Registration of Pharmacy
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