Customer Service Sales
Resume:
HYATTSVILLE MD *****
*****************@*****.***
Althea Roberts
OBJECTIVE To transition my customer service experience, and experience into the
healthcare field by combining it with my education. Also to grow more in the business
world of management. I hope to apply towards assisting patients in your office.
Education
Expanded Function Dental Assisting
Fortis college December 2007 November 2008
Honor Roll
Experience
PHCHEALTHCARE NOVEMBER 2011 PRESENT
MEDICAL ASSISTANT
Vital sign
Drawing blood
Front Desk
PFT
PVR /PVR VENOUS
CPR & First Aid Certified
DR SEYMOUR
Dental Assistant/ Front Desk November 2008 July 2009
Performing office management tasks
Helping patients feel comfortable during treatment
Taking medical histories for patients
Sterilizing and prepared dental instrument and equipment
Instructing patients about dental health care to include brushing and flossing
Exposing and developing X rays
CVS August 2005 February 2007
Head Cashier
Assisted over 100 customers per shift
Reconciles cash count with sales figure
Oversees cash control operations
Ensures registers have adequate cash for operations
Assists in register operation ringing up sales on an needed basis
Assists with supervision and training of cashiers
Prepares bank deposit
Marriott Hotel August 2004 August 2005
Waitress
Taking Orders
Table Service
Arranging and Cleaning the Tables
Check ID if alcohol beverage
Answer questions regarding menu or menu items
Recommend specials
Know ingredients of menu items
Software/System Skills
Microsoft Words
Microsoft Excel
keyboarding 60wpm
Eagles software, Easy dental software
Microsoft Power Point
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