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Elizabeth Ryan
** ****** **. *******, ** *6461
T: 203-***-**** / *************@*****.***
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Experienced Office Manager
Highly talented and accomplished office manager with leadership experience
in office operations within fast-paced environments.
Offering experience in personnel management, bookkeeping, operations and
customer relations. Hard working, detailed oriented, and able to multi-task
effectively. Equally adept at strategic planning and tactical execution.
Excellent leadership, reporting, presentation and communication skills.
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Areas of Expertise[pic]
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. Accounts Payable
. Staff Training
. Staff Development
. Team building
. Event Planning
. Problem Solving
. Policies and Procedures
. Accounts Receivable
. Account Management
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Professional Experience
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Total Mortgage Services
Office Manager
Milford, CT
Present
. Create and implement processes and procedures to maintain a smooth
functioning office environment.
. Manage all administrative functions including office equipment
repairs, ordering supplies, and mail.
. Developed operating budget and controlled all office expenditures.
. Update and maintain project filing system.
. Communicate effectively with leads, borrowers, vendors, and other key
business associates.
. Update, maintain and disburse property appraisals.
Great Date Now/ Meet Over Drinks
Milford, CT
Office Manager
2008- 2010
Assistant Matchmaker
2007- 2008
Office manager to the CT division of an elite matchmaking service. Manage,
assist and support the team including the regional matchmaker. Oversee
overall daily operations and workflow in support of the Ct offices. Data
management and data entry of all client information. Arrange and coordinate
introductions for clients within the service. Correspond with and assist
clients throughout the dating processes.
Provide training for new employees. Create expense and sales reports and
distribute to the appropriate department. Perform pre-screening background
checks to determine eligibility.
. Proven track record for accurately compiling research, reporting,
information management, and marketing support within demanding time
frames.
. Proficient in Microsoft Office Suite (Word, Outlook, Excel,
PowerPoint) Windows and Mac OS.
. Driven sales experience in presenting products based on purchasing
needs.
. Answering incoming calls and transferring using a multi line phone
system.
AAA Road Service
Hamden, CT
Customer Service
2006- 2007
Provided road service to AAA members of the lower CT region. Assisted
clients in a timely manner with a heavy incoming call volume. Contact and
distribute service vehicles based on members needs. Sell and process new
accounts as well as updating the accounts of current members.
Valley Packaging
Administrative Assistant to Vice President
Milford, CT
2004- 2006
Administrative assistant to a V.P. of a leading corrugated paper company.
Prepared all contractual documents in accordance to company guidelines for
submission and approval.
Arranged and coordinated all travel arrangements for upper management.
Process, file and maintain all invoices. Organized and coordinated
department meetings.
Reference available upon request