Manager Software

Johnny Grizzard

** ******* ****, ***** *****, NC 27801

******.********@*****.*** 229-***-****

Systems Administrator – Team Player – Virtualization Enthusiast

A seasoned professional who excels in problem solving by implementing solutions that support business goals and adapting to

constantly changing technology. With more than 15 years in the Information Technology industry reinforcing the skills that I’ve learned

by expanding and learning new technologies. A strong work ethic dedicated to the resolution of problems with a history of satisfied

managers and clients. Proven ability to learn and implement new software and hardware in a timely manner. A highly motivated

individual who’s integrity has provided managers and clients with support and documentation that surpass expectations.

EDUCATION

Edgecombe Community College Tarboro, NC

Associates in Applied Science, Microcomputer Systems Technology

SKILLS AND TECHNICAL KNOWLEDGE

Proficient with Windows 2008 Server R2 - Active Directory - Domain and Group policies - Windows Desktop Operating Systems -

System Center Configuration Manager - System Center Operations Manager - VMware ESXi 5.0 - VMware vCenter Server 5.0 -

Microsoft Hyper-V - HP Blade Center Servers - HP Integrated Lights Out (ILO) - Solarwinds Log and Event Manager - Customer phone

support, remote support and on-site support - Symantec Backup Exec - Symantec System Recovery - Disaster Recovery and Contingency

planning - Microsoft Exchange 2010 - Cisco IOS including Cisco ASA Firewalls and Switches - Intrusion Detection - Microsoft

Deployment Toolkit - Windows Automated Installation Kit 3.0 - PBX administration - Virus and Spyware/Malware removal - Imaging

using ImageX and Ghost - Computer hardware and software purchasing - Network Printer and Copier maintenance - AS/400 - Linux

CentOS 6, Ubuntu 12.04 - Writing instructions and training users on various software -

PROFESSIONAL EXPERIENCE

Xerox, Information Management Sr. Specialist Tallahassee, FL Mar. 2010 - Sept. 2012

Installed 15 VMware ESXi 4.1 hosts from scratch in an enterprise environment on HP BL620c G7 blade servers

Upgraded VMware ESXi 4.1 hosts to VMware 5.0 and installed 200+ Windows 2008 Server R2 guests

Maintained over 200 Windows 2008 Server R2 guest VM’s on VMware ESXi 5.0

Monitored and maintained Microsoft Hyper-V servers

Oversaw provisioning of server system resources

Configured an Intrusion Detection System using Linux CentOS 6

Updated firmware on HP Blade Center Server C7000 series

Deployed and configured SolarWinds Log and Event manager and ran various LEM reports

Documented and maintained network and server inventory

Applied network/server access rights according to corporate security policies

Created change control requests to add/change enterprise hardware and software

Troubleshot network/server issues as problems arose

Provided and updated environment documentation

Installed and tracked server operating systems, patches, security and upgrades

Supported end users by collaborating with technicians to help solve system related problems

Developed build documentation related to hardware and software installation

Built a test environment for simulating and troubleshooting system related issues

Trained junior technicians on how to deploy images and provided supporting documentation

Used a ticketing system to document troubleshooting, and resolutions of system related problems

Burke, Worsham and Harrell LLC, IT Administrator Donalsonville, GA Apr. 2009 - Dec.

2009

Oversaw daily maintenance of a Small Business Server 2003

Supported and administered Exchange 2003 and Outlook 2007

Monitored security and application logs as well as network resources

Developed full and incremental backup configuration and schedules

Deployed and configured wireless access point

Maintained and configured network printers

Performed data migration from local tax software applications to SAAS

Provided desktop hardware and software configuration and repair

Purchased and installed hardware and software for customers

American Fibers and Yarns, Site IT Administrator Bainbridge, GA Oct. 1999 - Sept. 2008

Fulfilled daily operations for a Windows 2000 Active Directory Server

Monitored server and network resources and resolved any problems with system stability

Provided network, desktop, software and printer support

Configured backups using Veritas Backup Exec with a Compaq DLT tape library

Oversaw tape rotation and backup verification including taking backups off-site

Performed AS/400 menu creation, user creation and deletion

Maintained and created instructions for training users on various software applications

Work history available starting from 1984 until 1999 available if needed.

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