Management Human Resources

RICHARD JORDAN

****-*** ****** ***** ***** 919-***-****

Durham, ***************@*****.***

North Carolina 27707 http://www.linkedin.com/in/richardjordan34

CAREER HISTORY

Established Human Resources Business Partner with international and U.S. experience. GPHR known for

building strong client relationships and providing effective solutions in the Enterprise Software, IT Services,

Sports and Entertainment, Global Health, Pharmaceutical, Financial Services, Airline, Not-for-Profit,

Logistics, Human Capital Consulting, and Higher Education sectors. Expertise in:

• •

Employee Relations, Staffing and Retention Strategy development and execution

• •

Sourcing Technologies, Reward Strategies Workforce Planning, Performance Management

• •

Talent Management, Selection and Assessment Teambuilding, Process Facilitation

• •

Process Improvement, Operational Effectiveness Organization Development

• •

Succession Planning, Leadership Pipeline Career Management, Career Coaching

PROFESSIONAL EXPERIENCE

ANSCHUTZ ENTERTAINMENT GROUP, Los Angeles, California 2013 – 2014

• Developed succession planning program, tools and templates, and established ‘stay’ interviews.

• Restructured high-tech sourcing strategy, establishing pipelines and reducing agency fees by over 90%.

• Launched development action planning and career management program for 7,000 US employees.

• Reduced compliance risks by strengthening processes, introducing training and better tracking.

INTRAHEALTH INTERNATIONAL, Chapel Hill, North Carolina 2011 – 2013

• Staffed initial bid and ramp-up teams for multi-year, $multi-million programs in Kenya and Zambia.

• Instigated innovative staffing strategies to support migration to Country Model.

• Shaped talent strategies, improved processes, retention and leadership development initiatives.

EQUIFAX, Inc. Atlanta, Georgia 2007 –2009

• Introduced manager training, performance standards, metrics and HRIS system and process improvements.

RTI INTERNATIONAL Research Triangle Park, North Carolina 2006 –2007

• Created variable staffing model, reducing time to fill by 39% (to 57 days) and increasing capacity by 63%.

• Led total process and policy renewal, and subsequent implementation of PeopleSoft eRecruit 8.9.

• Successfully staffed rapid ramp-up, high volume specialist project in Iraq.

RYDER SYSTEM, Inc. Miami, Florida 2004 - 2005

SHIRE PHARMACEUTICALS Wayne, Pennsylvania

• Developed and launched a streamlined, global new hire orientation program and HR policy review.

• Launched ‘Employer Brand’ in support of a major US hiring program. Re-constructed recruitment process

to support global HRIS implementation and launched global HR policy review.

J.D. EDWARDS (Now Oracle) Denver, Colorado 1998 - 2003

• Lowered enterprise-wide staff turnover from 20% to 11% by deployment of new selection process,

coaching and training 755 worldwide managers in competency-based ‘Targeted Selection’ methodology.

• Drove HR-wide cohesion through deployment of the Deming Systems Thinking methodology. Achieved

significant productivity gains and cost savings.

• Introduced workforce planning, and established strong links to succession planning. Focus on employee,

contractor and offshore workforce configuration needed to achieve business plan. Rolled out by function.

• Successfully launched organization’s first Affirmative Action program and broadened existing Diversity

recruitment strategies.

RICHARD JORDAN Page Two

J.D. EDWARDS UK Ltd. Reading, UK

• Developed competency frameworks for core HR processes, resulting in greater effectiveness in selection,

performance management, succession planning, development and team cohesion across region.

• OD consultant to 3 EMEA organizations. Focus on role, process and capabilities issues resulted in

improved performance, greater efficiencies and reduced turnover.

COMPAQ COMPUTER. (Formerly DIGITAL EQUIPMENT Co) Reading, UK 1997 - 1998

• Carried out full HR Business Partner support for team of 500 Logistics and Supply Chain professionals.

• Executed key HR initiatives; improving employee feedback and productivity and reducing turnover.

• Executed change, orientation, and redeployment programmes for staff impacted by Compaq acquisition.

BRITISH AIRWAYS London, UK 1987 - 1997

• Developed and implemented competency-based performance management for 35,000 employees.

• Guided IT management team through major organizational change in partnership with unions, resulting in

business objectives being met, on time and with no stoppages.

• Managed a multi-organization team that developed and launched curriculum resource materials to 3,000

(elementary and middle) schools and colleges in the UK. A key strategic staffing initiative in support of

the organization’s ten-year workforce plan.

• Improved productivity and morale through development and deployment of competencies in key, frontline

customer services functions.

• Developed and promoted the British Airways ‘Employer Brand’ to target labor markets.

• Lead role in designing and successfully implementing career management and outplacement program for

5,000 displaced employees. Leading to formal recognition by Chief Executive and ‘Careerlink’ becoming

an established entity within HR.

• Led the team responsible for annual recruitment of 2,000 staff into British Airways’ central departments.

Included graduate entry programs in Finance, Procurement, Pensions and IT organizations.

EDUCATION AND PROFESSIONAL DEVELOPMENT

Postgraduate Diploma, Human Resources Management, (Specialized in Management Development)

University of West London. (U.S. equivalent level is between a Bachelor’s and Master’s degree).

• GPHR (2014).

• Full member (Chartered MCIPD), Chartered Institute of Personnel and Development in the UK.

• Served from 2010 to 2014 on SHRM’s Special Expertise panels: Global, Talent Management and Special

Disciplines. Represented SHRM to the media, led policy development and made recommendations.

• Certified as Encore Facilitator, The Disney Institute (2013)

• Certified as AEG Encore Champion, AEG (2014).

• MBTI® Certified Practitioner, CAPT (2011).

• Certified TILT360 Coach (2011).

• Certified Associate Consultant in career transition with Lee Hecht Harrison (2009).

• Certified Administrator (trainer), Targeted Selection competency-based selection methodology (2001).

• Member, Triangle Society Human Resource Management (TSHRM).

• Committee member, CIPD Recruitment Forum and regular conference speaker for more than seven years.

• Regular speaker on staffing subjects at national and regional conferences in the UK.

VOLUNTEERING ACTIVITY AND EXTERNAL RECOGNITION

• 2010 – 2014 Chapel Hill Highlanders Youth Rugby, Board Secretary.

• 2009- 2014 Launched and led the Triangle HR Whine and Dine networking group (400+ members).

• 2012 Architected, launched and lead the Job Search Productivity Group, St. Thomas More, Chapel Hill.

• 2009 - 2010 Participant through TSHRM and RWHRMA for HR on Call program at WRAL, Raleigh.

• 2004 – 2007 Regular contributor to intercultural training events for companies, individuals and dependents

preparing for UK - US business or cultural exchanges and assignments.

• 2003 DDI case study on global Targeted Selection roll out – J.D. Edwards Realized It.

Contact this candidate