Customer Service Sales

TIANNA JONES

**** ****** ****** *****, ******** Park, MN 763-***-**** ************@*******.***

Summary

I have a strong background in the customer service industry and also have a love for it. I

work well with others and maintain positive professionalism with ease. I am an educated

person that can learn new tasks and requirements quickly. I complete tasks in a timely

manner. My interpersonal skills allow me to communicate with a variety of different

people from exceedingly diverse backgrounds. I enjoy working with People, and

customer service in general is my favorite.

skills

Communication

I speak a minimal amount of conversational Spanish, but I am going to school spring semester

to learn.

I have a strong background in interpersonal communication on a professional and personal

level.

Technical skills

I am well versed in Microsoft word, outlook, and power point.

I have a basic understanding Microsoft excel.

Customer Service

I can quickly decide what a guest is looking for in general knowledge.

I can also decide who a guest needs to speak with to get their desired results.

Experience

(10/14)- Sales associate, Target

(12/14)

Maintain a clean working environment,

Assist guests in their everyday shopping experiences,

Creating a positive and professional atmosphere while simultaneously helping guests on the

phone and on the sales floor.

Cashiering at the front lanes.

Looking up information to assist guests in finding their desired item.

Regularly looking at ads to stay up to date on deals for the week.

Regularly answered the phone and directed calls to their desired location.

(04/09)- Assistant director of Arts/ Girl scout co-lead, Horizons Youth Program, Bob Lay, 612-

(03/11) 821-2329

Assisting children with their art projects.

Thinking of creative, new and fun activities to suit children’s needs every week.

Helping design the schedule of activities that week.

Regularly answering the phone and directing calls.

Assisting parents in their active involvement in their child’s life.

Assisting in the mental development of children through creative learning practices.

Empowering young girls in their life decisions.

Planning outings.

Taking care of the children’s mental health.

(08/2013- Assisted living/care giver (volunteer)

09/2014)

Meal prep/cooking.

Helping her get around her house.

Providing pleasant conversation and positive feelings.

Preparing medications (giving her the medications prescribed at the correct times) and

attending doctor’s visits.

Assisting in purchase of groceries.

(05/2011- Babysitting/Nanny

10/2014)

Meal preparation.

Off and

Aiding in personal care.

on/sporadi

Allowing space for moral and intellectual development.

c

Activity planning.

Assisting in school work.

Education

07-25- Associates of Arts, Minneapolis Community and Technical college

2014

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