Manager Sales

Richard Ellison

** ************ **** *****, *** York 10462

646-***-**** or 347-***-**** | *********@*******.***

EDUCATION

Berkeley College New York, NY

Bachelor of Arts: Intended Major: Business Administration-Marketing Enrolled in January 2011

Baruch College New York, NY

Bachelor of Arts: Major: Marketing Management/ Psychology GPA: 3.0/4.0 August 2003-June 2004

Achieved 77 credits towards a Bachelor degree

New York City College of Technology (CUNY) New York, NY

Associate Degree: Major: Marketing GPA: 3.21/4.0 August 2001-August 2003

CARRER HISTORY

CVS Pharmacy, New York, NY May 2006-Present

Assistant Manager

• Managed up to 17 staffers. Coordinated the running shifts, staff shift changes, and breaks

• Ordered, organized and expedited the intake of $96,000 of weekly store deliveries by several different vendors

• Developed in-store action plans with senior management team to attract more customer traffic which has increased sales volume by 10%

• Responsible for maintaining and enhancing the store appearance, promotional displays as well as tend to customer inquiries and handling special requests to ensure stable operation in a high volume store

• Handled daily store funds including managing abnormal cashier transactions, tracking inconsistencies, and allotting cash throughout the store as needed

Artist Group International, New York, NY August 2005 – January 2006

Intern

• Aided in overseeing the construction of artist to venue contracts and accommodations

• Monitored and tracked $2 million in ticket sales at venues nationwide

• Filed and organized artist’s contracts for seven booking agents using excel and access which managed client’s contracts.

• Maintained relationships with promoters as per request by agents for venue information to make sure necessary arrangements were met so that upcoming performances ran smoothly

• Utilized and maintained a spreadsheet database to track incoming payments and responsible for depositing paper checks

Starbucks Coffee Corp, New York, NY August 2003-May 2007

Shift Manager

• Managed a staff responsible for expediting guest orders in the allotted time period by ensuring the staff was working productively and collectively

• Handled daily store funds by distributing cash and overseeing/monitoring employee transactions as needed

• Ordered $20,000 of bi-weekly supplies and tracking inventory movements

• Trained several new hires on job responsibilities including cash register transactions

• Improved employee morale through reward and feedback systems thus improving employee interactions with store guests

• Held store counseling meetings with co-management to relay plans for holiday promotion set-ups, and ideas to increase guest traffic and sales

• Supervised daily maintenance of store appearance and extreme cleanliness to ensure the visual welcome for guests

SKILLS

• Experience in Windows 7 and Windows Vista (Word, Excel, Access, PowerPoint)

• Experience in restaurant and retail POS (point of sale) systems

• New York State Certification in food preparation and handling

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