Engineer Technician

Professional Profile

Saurabh Patel

*******@*****.***

**** ******** *****, *************, ******* 30045 - Cell 786-***-****

Objective

A position as a Computer technician for a company concerned about their

computer systems.

QUALIFICATIONS:

Education : Bachelors of Science in Physics

Gujarat University, Gujarat, India.

Certificates:

CompTIA A+ (220-801)

Microsoft Certified Service Engineer (MCSE)

Certified Novell Engineer (CNE 3.x)

Certified Novell Administrator (CNA 4.x)

Certificate in Computer Science (Duration 6 Months)

Training: Micro Induction (Conducted by WIPRO Ltd. At

Banglore)

Advanced Networking (Conducted by WIPRO Ltd. At Mumbai)

Wide Area Network (Conducted by WIPRO Ltd. At Banglore)

TECHNICAL SKILLS:

. 5 years of extensive experience of mainly in Desk top computer system,

Laptop computers, Implementation, configuration, Trouble- shooting and

Training.

. 4 year experience of Customer support and Help desk.

. Good working knowledge of windows 7, windows vista, windows XP, MS

office 2007, LAN, WAN connectivity through Lease Line, ISDN, T1.

. Extensive experience of managing Window systems, Networking devices

like Hubs, Switches, Routers.

. Configuration and support for wired and Wireless Network.

Professional Experience:

ATJ Corporation Jan - 2009 to Oct

- 2012

As Computer Technician

Over all responsible for company's servers, computers, notebooks systems

and printers. Also provide first hand support of network, Internet, routers

and switches.

Installation,configuration and troubleshooting of Windows XP, Windows 7,

Windows Vista OS, MS office.

Installation, Configuration and maintain Dell computer system and laptops.

Omalas Technology Oct - 2002

to Dec - 2008

As Computer Technician

Over all administration for MTR set up and provide online and onsite

technical support to client.

Installation, Configuration and troubleshooting of Dell computer systems.

Installation, Configuration and troubleshooting of MTR software, MS office,

Windows XP, Windows-2000 system and keeping record for problem and

solution.

WIPTECH INC. Sep-1999 to Sep-

2002

As Helpdesk Specialist.

Responsibilities:

. Installed, configured and managed the Windows 2000 professional,

Windows 98 or Windows XP on client computers and joined to domain.

. Installed, configured and managed ISDN connectivity to Head office

Network.

. Provided telephonic support to Wipro engineer and Clients regarding

desktop problem.

. Analyzed and troubleshooting network connectivity and printer

problems.

. Troubleshooting and diagnosed Desktop Operation systems,

Applications and server.

S.Kumar Computers. Apr-1991 to Aug-

1999

Projects handled:

Client : Gujarat Lease Finance Ltd. India, Gujarat

Role : Computer Technician

Responsibilities:

. Implemented appropriate share level and NTFS permission on data

folders.

. Installation and Configuration of new computer system and Software.

. Troubleshooting of day today computer system problem and keeping log

for that.

Client : GRUH Finance Ltd. India, Gujarat

Role : Computer Technician

Responsibilities:

. Designed and Implemented for cabling and hardware.

. Installation and Configuration of new Computer systems and laptops.

. Installed and configured of users permissions data security and

sharing resources.

. Installed Mcfee Antivirus on all computers.

Client : IFFCO. India, Gujarat

Role : Computer technician

Responsibilities:

. Designed, suggested and installed hardware for 365 days 24 hours

running server.

. Installed, configured and managed Novell SFT-III servers, Connection

Nodes.

. Installed, configured of Anti-virus software, and managed a NetWare

print servers.

. Maintaining log for system problem and solution.

. Created users login script.

As Computer Technician 12 months

Completed Following Projects includes cabling works.

. Finance Company (150 Nodes) (Hybrid network of Novell / NT) Switch

over from RG-62 to AT&T structure cabling using patch panel,

Information Out late for 150 connections.

. Fertilization Company (110 Nodes) (Novell 3.X SFT-III) Draw a master

plot for lying of thick Ethernet RG-11, that covers all building of

the company, installed Transceivers, Repeaters and barrel connectors

on it. Also done AT&T structure cabling using patch panel, Information

Out late for 70 connections

Responsibilities:

Installed server & nodes in each site and after successful completion of

installation hand-over the site to other engineer with complete

documentation of the project.

. Escalated Problem and Support of Network installation.

. Implemented RAID, Disk Mirroring, Disk Duplexing, File Server

Duplexing (SFT III) Novell Network 3.1x

As a Computer Technician 2 years

. Installations of new computer system.

. Hardware/software related problems in computers.

As a SOFTWARE SUPPORT EXECUTIVE 2 years

. Developed Financial Accounting Software and Share Accounting Software in

FoxPro.

. Imparting training of DOS, WS, Lotus and FoxBASE.

Creative Computers Sep-1990 to Apr-

1991

As a PROGRAMMER, developed Accounting System and Foundry System, In

Clipper.

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