Pharmacy Technician Customer Service
Resume:
Gregory D. Castleberry
*************@*****.***
Career Objective
To obtain a position that enhances my professional skills set to move
forward in my career, and achieve my personal and professional goals as a
Pharmacy Technician.
Profile
Dedicated and highly motivated Certified Pharmacy Technician seeking to
join your team. I excel in high stress, fast paced environments, and have a
strong set of customer service skills. I work well with others, and display
strong work ethics at all times.
Volunteer Experience
San Bernardino County Court - Volunteer Office Assistant (09/2012 -
12/2012)
Fontana, CA
Duties
- Filing city citations.
- Assist in creation of E-Files.
- Destruction of expired citation disposition.
- Assist jury duty participants in completing all paper work, finding
appropriate translator if necessary, and location of assigned
courtrooms.
National Pharmacy - Pharmacy Technician Externship 240 Hours (04/2011 -
07/2011)
Fort Worth, TX
Duties
- Blister repackaging of bulk prescriptions.
- Maintaining of inventory.
- Restocking of unused medications.
- Compounding IV medication with lead IV Technician.
Work Experience
OptumRX - Pharmacy Technician Prior Authorization (06/2014 - 10/2014)
Costa Mesa, CA
Duties
- Processing of phone and Fax prior authorizations
- Indexing of incoming faxes to processed
- Call center customer service inquiries
Med Express Drug Systems - Pharmacy Technician (02/2013 - 06/2014)
Perris, CA
Duties
- Handling of telephone and fax in refill orders.
- Taking of initial information for new medication orders for pharmacist to
complete.
- The compounding of various creams and sterile IV medication orders.
- Ordering of medications from Amerisource Bergen.
- Refilling of all medications for Script Pro dispensing machine.
- The fulfillment of prescribe medications orders, which may require
blister packing.
- Processing of refill medication orders.
Celestica/Adecco - HPC Vacuum Cleaning (12/2012 - 02/2013)
Ontario, CA
Duties:
- Dismantling, inspecting, and cleaning of Direct TV receivers.
- Upon completion of inspecting proceed to scan into computer system as
either passed or scrap.
- Forwarding of units to the correct department.
Urban Link Clothing Warehouse - Shipping Clerk (06/2001 - 04/2011)
Fort Worth, TX
Duties
- Unload and load various truck deliveries from shipping and receiving with
electronic pallet jack.
- Scanning deliveries into and out of warehouse's inventory system.
- Maintaining written log of every delivery received.
- Printing out of day's work load at the end of every week and filing in
appropriate order.
- Daily clientele interaction that involved verifying shipments, resolving
disputes or wrongful deliveries,
- Creating new customer order accounts.
Education
O.D. Wyatt High School - Diploma 1994
Remington College - Presidents Honors Pharmacy Technician Diploma, June
2011
Certifications
Pharmacy Technician Certification Board (PTCB) Certification
Califonia State Licensed Pharmacy Technician
National Pharmacy Technicians Association (NPTA) Sterile Products
Certification
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