Manager Quality
Resume:
Raju Lamsal
Coppell, TX *5019
972-***-**** Ext. 46353 (w)
****.********@*****.***
Objective
To obtain a position that requires an analytical, leadership and challenging situation.
Experience
UAT October 2011 – Present
JP Morgan Chase Bank, RFS
Mortgage Banking Default/ Process Control
• Review Functional Specifications, Impact Matrices and Test Cases to understand the functional and technical requirements in order to test the application and verify requirements are successfully met.
• Executes test scripts and defect tracking for test scripts where the actual results do not successfully meet expected results.
• Design test procedures, maintenance procedures and configurations.
• Creates test strategies for application release.
• Conducts test strategy, scenario reviews and test plan walkthroughs.
• Works with Development teams to insure test coverage for all functionality.
• Work in conjunction with the Business Analysis and Development teams to ensure that applications meet requirements and are of high quality.
Senior Operation Analyst April 2011- September 2011
JP Morgan Chase Bank, RFS
Default Financial Reconciliation and Loss Analysis
• Review, analyze, and research the loan in the RDB assigned queue for supporting document/evidence to reconcile the loans.
• Thorough research and analysis of the loan.
• Performing the loan level review of the corporate advance financial transaction activity.
• Verifying the status of the loan (Reinstatement, Loan Modification, and Bankruptcy).
• Validating the fees and costs quoted amount to the borrower and recoverability based on the state guidelines.
• Determining the final corporate advance gain/loss on loans, reclassification of corporate advances and clearing the loan balances from LPS servicing system.
• Finally validating and verifying the reconciliation and loss analysis of the loans in MSP.
• Helping colleagues to solve the issues on their loans.
Project work assigned (UNO testing):
• Tested loans in different client scenario manually.
• Updated the errors in the team timely manner.
• Reporting the issues to the manager.
• Participated to solve the issues on time.
• Live environment testing conducted.
Sound knowledge about mortgage services package (MSP) and more portfolios such as: RDB, pivot table, worksheet, lender live, LPSD, I- clear, CCW, vendorscape, portal, P7 test region MSP, Invoice management etc.
Support Clerk II, Jan 2010- March 2011
JP Morgan Chase Bank, Card Services
• Responsible for variety of financial card processes
• Maintain all quality and productivity department standards.
• Ensure that all finished products contain the correct production attributes. Attributes include, but are not limited to correct card carrier number, correct card form number, correct insert numbers.
Insertion Operator August 2007- Jan 2010
JP Morgan Chase Bank, GBDS
• Produce the maximum numbers of mail pieces with maintaining the quality standard.
• Train co-workers and team.
• Updated with fast pace and dynamic environment.
• Recognized by the department as a best performer several times.
Accountant Oct 2004- June 2006
Kathmandu Cable Network, Kathmandu, Nepal
• Bank statement reconciliation
• Bookkeeping (Journal entry and general ledger entry)
• Record the transaction under double entry system
• Prepare salary sheet and distribute the salary
Education
MBA, Concentration Management Information Systems 2010-2012
Dallas Baptist University, TX
Bachelor’s Degree in Business Studies (Finance) 2004-2006
Tribhuvan University, Kathmandu, Nepal
Computer Skills
Microsoft Office Suite – MS Excel, Word, Visio, PowerPoint
C#, ASP.Net, T-SQL, MS SQL, WCF, WPF, XML, HTML, VB, MVC
Business Applications: Fidelity MSP/LPS, HP Quality Center 10.0, Reconciliation Database, Pivot table
Reference
Available upon request
Contact this candidate