Project Manager Engineer

Donald A Berk

Home: 214-***-**** Dallas, TX ***33

******.****@***.***

Mobile: 972-***-****

www.linkedin.com/in/donaldberk

Summary

Telecommunications Engineer with national and international experience. Served as an

engineering link between external customers and internal research and development

organizations in a large variety of roles and responsibilities for Ericsson, ZTE, Lucent

Technologies, and AT&T Wireless Networks.

Professional Experience

Tragon Corporation, Arlington, TX 2012 – Present

Technical Writer

• Designed, wrote, and edited user guides for software applications. Worked with designers and

engineers understand the applications and then to provide users with procedures and

examples. Documents composed with Microsoft Word, Excel, Visio, & screen captures.

Ericsson, Inc., Richardson, TX 2011 – 2012

Wireless Telecom Engineer / Technical Editor / Writer

• Edited Engineering Process documents for Engineering Competence & Solutions (aka

Engineering Readiness) and Regional Network Engineering (internal customer group).

Responsibilities included the transformation of legacy process documentation from Nortel to

Ericsson, verified that process descriptions were accurate, updated terminology from Nortel to

Ericsson vernacular, and revised references to source materials.

• Ensured deployment readiness as new products moved through the development cycle.

Responsibilities included delivery of documentation, tools, and training, which ensured

efficient transition from development to deployment though the entire life cycle.

• Self studied to become conversant with IP Networking and passing Ericsson Technical

Certification. Topics included Ethernet, IPv4, IPv6, subnetting, protocols, and router

operations.

• Customer specific EPC & LTE architecture documentation.

ZTE USA, Inc., Richardson, TX 2006 – 2009

Senior Technical Writer

• Edited, created, and controlled Technical Documentation for End User: Product Specifications,

Hardware & Software Installation, Maintenance, & Trouble-Shooting Manuals. Responsibilities

included partnership with engineers (for whom English is not the native language), which

produced documentation that met US standards.

• Edited and controlled Test Plans, Project Plans, & Internal Memoranda.

• Edited and controlled Consumer User Guides, Call Center Scripts.

• Designed and taught in-house tutorials for documentation.

• Arranged and managed corporate training for customers: liaison between corporate training

center and attendees, negotiated custom course curricula, schedules, logistics.

• Managed corporate training for employees: administered requirements, maintained

competency records database, provided source materials, proctored examinations.

• Designed and implemented web site for Customer Support and Product contents, controlled

security, managed FTP repository.

Donald Berk Consulting, Dallas, TX 2004 – 2006

Wireless Engineering Consultant

• Conducted site surveys for architectural company: outdoor wireless cell sites and indoor retail

spaces. Worked independently, provided sketches, measurements, and photographs.

AT&T Bell Laboratories / Lucent Technologies, Whippany, NJ & S.E. Asia 1990 – 2003

Member of Technical Staff, Wireless Networks

• Radio Access Network Engineering.

• Analyzed, resolved, and prepared RFIs, RFPs, & RFQs for CDMA (3GPP2) and UMTS /

UTRAN (3GPP) customers: provided technical content, edited prose, controlled

documentation, formatted responses.

• Customer advocate for the development of new wireless products and features.

• Created and presented customer and internal presentations for education and marketing.

• Engineered Wireless System Infrastructure as technical expert member of Bid & Proposal

Team.

• Project Manager for wireless product development.

• Engineered Wireless Cell Site Special Applications for unique customer requirements.

• Conducted tours and demonstrations of installed and trial systems.

Prior Related Experience

Member of Technical Staff, AT&T Bell Laboratories, Whippany, NJ

Education

BS, MS, PhD Physics, University of California, Los Angeles (UCLA)

Continuing Education courses (6) for Communication

Technical Certifications

Ericsson IP Essentials, Ericsson IP Networking Associate

Computer Skills

Microsoft Windows; highly skilled in Microsoft Office: Excel, Word, PowerPoint;

C, C# language programming.

Leadership

Top officer of local chapter of international running club

Toastmasters: member (10 years), chapter president, vice president

Volunteer for non-profit, educational, and social institutions

Citizenship: United States of America

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