Sales Manager
Resume:
CARLA HALL
**** ***** **** **. 678-***-****
Lithonia, GA 30038
**********@*****.***
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SUMMARY:
Consistent at building strong customer relationships, that yield loyalty
and support with long term revenue growth. Successful at significantly
increasing profits, maintaining retention and securing market share.
Develops, grows and sustains client needs; demonstrating the ability to
delivering results through persuasive solutions and sales presentations to
senior level decision-makers to closing of sale. Experienced at creating
proposals, negotiating pricing and presenting strategic analysis to meet
each Prospect or Clients needs.
SALES PROFILE:
> Molecular Diagnostic and Therapeutic Biological Lab Testing Sales
into Multiple Specialties
> Surgical Sales in Hospital OR
> Strong Business Development & Account Management Expertise
> Full System Implementation Life Cycle Experience
> Development of Business Partner Relationship/Project Management
> Sales Presentation Execution & Contract Price Negotiation
> Well Organized, Deadline Driven & Customer Focused
SALES & MARKETING:
> Provide exceptional communication, presentation and negotiation
skills.
> Identify areas of improvement, set goals and implementing solutions to
achieve success.
> Keep up to date on market trends and new products.
> Identify and investigate new opportunities within define territories
to grow customer base.
> Develop plans and submit plans to direct prospects and close direct
customer business.
> Submit quotes and proposals, to prospects and negotiate necessary
contracts to secure business.
> Track personal reports, sales statistics and pending contracts,
providing information to Director or Sales.
> Work with Business partners and internal departments to enhance each
opportunities
> Deliver a written account of plans and weekly calls into CRM
> Meet assigned goals within assign territories. Report detail targets,
forecast and quota are hit; reporting to the Director of Sales or
either VP of Sales on monthly revenue.
> Work with C-Level decision makers to capture business based on
specific targets
TECHNICAL SKILLS:
Software: Windows Office Professional, Word, Excel, PowerPoint, Outlook,
Novell-GroupWise, Apple-Mac Office, WebEx and Microsoft Live Meeting
CRM Solutions: ACT software, Goldmine, Salesforce.com, Microsoft Dynamics,
NetSuite, Sage CRM and Sales Logix
SALES TRAINING: Dialogue Sales, Integrity Selling, Dale Carnegie,
Enterprise Sales Strategies and Consultative Selling Techniques
EDUCATION:
Western Pennsylvania College of Health- Pittsburgh, PA-- Nursing
PROFESSIONAL EXPERIENCE:
Area Sales Manager - CompuGroup /Antek Healthware
Area Sales Manager of medical technology systems, responsible for creating
new business opportunities; while growing existing customer base. Selling
healthcare software products within assigned three state territories; AL,
TN, GA, and SC. Execute a proven track record of selling into a complex
clinical IT environments; working with key C-level executive decision
makers within Physician Groups, Clinics and Hospitals. Provide innovative
software products which assist in customer work flow, patient flow and data
flow; that interface with Electronic Medical Records and Practice
Management and other Hospital and Reference Lab systems.
. Make sales presentations to prospects and existing customers
. Continue to remain educated on new products, services and product
upgrades
. Develop business funnel/pipeline to ensure proper territory management
. Create sales proposals and contract negations
. Provide accurate and timely pipeline reporting into Sales Force.com
. Attend Regional and National Tradeshows
. Maintain effective communication with various internal departments,
EMR project manager and partnership companies.
(Major company downsize)
Regional Sales Executive- LabCorp Tucker GA
2006-2010
I provide sales to physician offices, clinics and hospitals; offering multi-
product portfolio of molecular biologics and therapeutic lab testing;
focusing on multiple specialties. Helping interface lab testing with
EMR/EHR, PMS and PHR software/hardware applications that enhance daily
office functions. Working independently and with business partners; to co-
promoting products.
. Selling anatomical laboratory test and lab software technology to
health care facilities. Addressing needs based on medical specialty,
frequency of ordering lab test, providers, size of practice or
facility and hardware & software needs.
. Develop new business with potential customers. While providing up
sells to existing clients.
Sales Representative- Sage Software, Duluth GA
2003-2005
Provide EMR/EHR sales to clinics, hospitals and physician offices.
Identify the most appropriate software that best suits the client's needs
and would be most effective for business.
. New sales to prospects and up sales to existing clients
. Daily follow-up to new and pre-existing clients
. Presentations to decision makers on Sage CRM, Sales Logix, Medical
Manager, Intergy EHR and HealthPro
Regional Sales Manager -Health Logic, Atlanta GA
2001-2003
Sales Management, for a Medical Clearinghouse; oversees 10 sales reps.
Sales to hospitals and clinics, providing EDI/FTP claim submission and
investigation services. Delegating daily responsibilities to Sales Rep's;
involving prospective and existing business. I worked with the VP of Sales,
to capture revenue within untapped markets. Critique installation
contracts for new service and monitor tracking files to keep abreast on
areas untouched.
. Insuring that Sales Reps would solicited 20% of non-contracted
business weekly
. Provided in-services to demo product for large Billing departments,
IT and CFO's
. Creating spreadsheet and flow charts to assist staff
. Develop training tools, coached, motivated and provided staff with
expected sale goals
(Company brought out by Bank of America, my department downsized)
Project Sales Manager- Emdeon/WebMD/ Atlanta GA
1999-2001
I sold PMS- practice management solutions; to physician's offices, clinics
and hospitals; within a four-state territory. Provide in-depth knowledge,
to enhance medical practices on billing submission, charting, scheduling
and coding-compliance applications. Also generated sales for hand held
devices, insurance billing applications, coding and compliance
applications, content, and self-help medical tools. Installed encryption
upgrades downloads.and mapping/capturing of Practice Management systems.
. Project Management undertaking; partnership with Humana Insurance Co.
& Promina Healthcare Corp. Providing implementation for 2500 doctors
to transition from paper claims to electronic billing
. Maximized revenue positioning add on sales to current customers
. Direct post sale support and e-solution training
. Provided Demonstrations/ In-Services & Tradeshow appearances
(Company had significant downsize)
Early Positions:
Emory Hospital Atlanta (Utilization Manager/Nurse) 1997-1999
Blue Cross Western PA (Managed care/Utilization Nurse) 1990-1996
Advance Medical Designs (Hospital Sales-Surgical) 1988-1990
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