Project Manager System

Sarfraz Ahmed, Savola Group - APU

P. O. Box ****, Jeddah – 21448, Saudi Arabia, Mobile: +966-****-*****

Residence: (+966-2) 6761622

**********@*****.***

Curriculum Vitae

Objective:

To secure a challenging position in IT environment where I can effectively contribute my IT and business

skills that offer professional growth of the organization.

Summary

Self-motivated technical professional individual with over 25 years of experience in the field of IT in the

banking industry, out of which more than 17 years’ experience of Misys Equation Core Banking System,

System i (iSeries AS/400) and Mimix software administration. Excellent problem solving and negotiation

skills. Team Player and capable of meeting deadlines.

Recent Achievements

Managed IBM 740 Power 7 project, successfully migrated from i/520 system to IBM 740 Power 7 server.

Upgraded IBM i520 DR system to OS/400 V6.1

Managed and successfully implemented Mimix 7.0 software upgrades on iSeries.

Performed Mimix Planned Switch Scenarios for JDA Merchandise Management System (MMS) with

business unit.

Professional Experience

Savola Group – Jeddah, Saudi Arabia (October 2011 – Present)

Senior Technical Operations Manager

Lead and supervise team of 7 staff member in 24/7 shift.

Manager of iSeries (AS/400) systems, Mimix high availability software administration and JDA

Merchandised Management System (MMS) technical support.

Responsible for OS/400 upgrades, PTF management, performance tuning, capacity planning,

LPAR’s/HMC configuration management and disaster recovery.

Provide system integration technical support.

Provide 24/7 live system administration and JDA MMS application support.

Responsible for Mimix Software upgrades, troubleshooting and administration support.

Support end users including system application and development team etc.

(October 1994 – September 2011)

Bank Al Jazira, Jeddah, Saudi Arabia

Head of IT Operations

Worked as Head of IT Operations. Have strong knowledge of Equation Core Banking System.

Leading and supervise team of 12 professional staff member supporting IT operations in 24/7 shift.

Responsible for managing Equation End of Day processing (EOD). Provide 24/7 Equation technical

support to system operators during business hours and after hours.

Responsible for Equation Enhancement upgrades, loading of Patches on unit and Base, CST options

activation and parameter setup, Refreshing and creating Equation environment on iSeries Test &

Development machines, planning and managing conversion process, UAT including rollout plans.

Provide system integration technical support, configuration of Misys Front-End application EBA

Cashier, EQ Trader, CCIS, Trade Innovation, iSMM, AML, ESF, WEBFORM, WebSphere MQ

Series, Meridian Replication middle ware including Internet Banking & ATMs network etc.

Maintain and Manage iSeries (AS/400) systems, perform OS/400 upgrades, PTFs management and

installation, system hardware upgrades, LPAR’s/HMC configuration management, database

administration, system security management, backup recovery and contingency planning.

Responsible for Mimix High Availability Software Administration – Perform mimix configuration,

software upgrades, and manage fixes installation etc.

Maintaining the relationships with business users on new products and systems functionality.

Developed several CL programs, designed menus for IT operations daily tasks.

Manage & maintain AS/400 Disaster Recovery (DR system) and development machines.

Perform proactive system evaluation, performance tuning and capacity planning to ensure adequate

computer resources are available to support continued business growth.

Maintain the relationships with the vendors for new releases, Fixes and follow up and challenging

them on solution provided

Worked as a project manager on the following projects:

As project leader handled EQUATION/24X7 project end to end and successfully implemented this

module.

Managed (iSeries/i5) system migration project. Independently migrated EQUATION Core Banking

system from AS/400 810 to i/520 system.

Handled Misys Equation Upgrades project and successfully upgraded from EQ341 to EQ342, then

EQ381 to EQ391.

Managed Mimix High Availability Software implementation project, this include Mimix software

installation, configuration management, Mimix Plan and unplanned switch scenarios.

Launched Misys Equation Core Banking automation project in 1994, successfully converted (20)

offline branches from (PC based system) to EQUATION 3.41

(May 1985 – October 1994)

Oman International Bank, Muscat, Oman

Computer Operations Supervisor

Management and Operations of AS/400 Production and DR system.

Responsible for OS/400 upgrades, PTFs installation, performance tuning.

Provide 24/7 live system administration support to computer operators.

Management of data center infrastructure

Provide system integration technical support to system development & application team.

CIF core banking system management, Operations and upgrades etc.

Handling of End of Day Processing (EOD) and Start of Day (SOD)

Run different application software Payroll, Money Market System, Phone Banking System. VISA,

Master Card Authorizations.

Strong knowledge and experience of ATMs network running BASE24 Application System.

(October 1983 – Jan1984)

Saudi British Bank, Riyadh, Saudi Arabia

System Administrator Officer

Management and administration of iSeries AS/400 systems.

Responsible for OS/400 upgrades, PTFs installation.

System Integration support etc.

Day to day system support and troubleshooting

Perform End of Day Processing.

Backup & Recovery Management.

(April 1982 – August 1983)

Middle East Bank, Dubai, U.A.E.

System Administrator

System administration of IBM 4331 mainframe.

Played active role in the implementation of core banking system KAPITI International Banking

System (KIBS).

Active member of team who successfully converted and migrated the data of (20) offline branches to

IBM 4331 computer system

End of Day Processing on IBM4331 and troubleshooting.

Perform application and operating system upgrades etc.

(May 1979 – April 1982)

United Bank Limited, Islamabad, Pakistan

Senior Computer Operator

Responsible of handling IBM system/370 computer operations.

Support development team and application support.

Maintained saving bank voucher collection and posting into the computer.

Printing and distribution of reports to users.

Education and Training

Matriculation – (Equivalent to A Level)

OS/400 Work Management and Basic Tuning – IBM, Jeddah

AS/400 System Operator Workshop – IBM, Jeddah

AS/400 Operational Management – IBM, Jeddah

AS/400 Control Language Programming – IBM, Jeddah

AS/400 System Operator Workshop – IBM, Muscat

Tandem System Management – Turnkey System, Jeddah

Tandem System Concepts and Facilities - Turnkey System, Jeddah

Introduction to Concepts – IBM, Jeddah

Computer Concepts – IBM, Jeddah

S/38 Introduction – IBM, Jeddah

AIX Basic Plus – IBM, Jeddah

AIX System Administration – IBM, Jeddah

Certificate Managing Sales & Services – Bank Al Jazira

Managing People Concepts – Bank Al Jazira

Mini (MBA) Business Concepts and Planning – Bank Al Jazira

Project Management and Concepts – Bank Al Jazira

Awards received

Service Excellence Award – Bank Al Jazira, Jeddah (2000)

Service Excellence Award – Bank Al Jazira, Jeddah (2001)

Computer expertise

Operating system:

OS/400 V6R1M0, UNIX (SOLARIS 8) LINUX 6.2, AIX V5R3, Windows NT, Windows 2000 & XP

Hardware:

IBM iSeries AS/400 (9406 – 620, 810 & i520, IBM 740 Power7), IBM S/38, IBM S/36, IBM S/34, Tandem,

Stratus S/88 RS/6000 SUN Microsystems Enterprise V480

Software:

IBM’s Client Access, WebSphere MQ Series V6.2.3

Language & database: DB2, CL/400 Query/400 SQL UNIX Shell Script

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