Susan N. Michie
Redstone, Colorado 81623
Phone 970-***-****
Education
WACO, TEXAS
Received Bachelor of Arts degree in
Mathematics in May 1971.
English minor and Secondary Teaching
Certification.
Work Experience
1989 - 2000 SOUTHWESTERN BELL TELEPHONE COMPANY
DALLAS, TEXAS
Performance Support. Responsible for
coordinating,
scheduling, and providing support
services to over 1000
conferences and events yearly. Coordinated all
aspects of
special events for upper level management of
SBC who
preside over 250,000 employees. Managed the
facilities
operations associated with classroom
scheduling, distance
learning education, student housing, student
relations and
transportation at the SBC Center for Learning.
Coordinated,
negotiated, and audited the $2M dining and
catering contract
serving over 45,000 students and conferees
yearly.
1988 - 1989 Manager-Education. Responsible for instructing
South-
western Bell Telephone Company occupational and
management employees in the procedures of
installing,
testing and maintaining digital carrier
transmission equip-
ment in the central office environment.
1986 - 1988 Manager-Training. Coordinated, scheduled and
monitored
all technical and non-technical training for
6,000 employees
in the Network Operations department. Assisted
with new
hire requisitions and the training/retraining
program.
1984 - 1986 Network Staff Supervisor-Personnel.
Coordinated, scheduled,
and monitored all training for the Network
Engineering
department. Responsible for the rewrite of
over sixty position
descriptions for the Engineering department.
Assisted with
labor relations and personnel matters.
1982 - 1984 Current Planning Engineer. Developed and
coordinated five-
year plans with respect to Network switching
and trunking
systems, trunk facilities and the distribution
environment for the
north Dallas metropolitan area.
1979 - 1982 Transmission Equipment Engineer. Provided
central office
transmission equipment additions in accordance
with plans for
modernization, growth and service improvements.
Coordinated
equipment removals and retirements as dictated
by growth and
technological advancements.
1975 - 1979 RICHARDSON INDEPENDENT SCHOOL DISTRICT
RICHARDSON, TEXAS
Instructed high school trigonometry, pre-
calculus, algebra and
Geometry. Participated in the development of
the Richardson
Mathematics curriculum and served on the Texas
High School
Mathematics Textbook Selection committee.
1973 - 1975 DELTA AIR LINES
DALLAS, TEXAS
Served as flight attendant; based in Dallas,
Texas and
traveled throughout the United States and the
Caribbean.
Top graduate among 130 in the training class in
Atlanta,
Georgia. Received one of the highest degrees
of commen-
dation awarded by the President of Delta Air
Lines in 1975.
1971 - 1973 RICHARDSON INDEPENDENT SCHOOL DISTRICT
RICHARDSON, TEXAS
Instructed eighth grad mathematics and ninth
grade honors
algebra. Sponsored the seventh grade
cheerleading squad.
Personal Married, no children. Have traveled
extensively throughout
the United States, Canada, Mexico, the
Caribbean and Europe.
Special interests include art, music, piano,
music and outdoor
activities.
PC Knowledge Microsoft Word, Excel, Exchange, Schedule
+ and Power Point
Personal Reference Available upon request