Customer Service Manager
Resume:
Edward Becker
Mishawaka, In, ***44
******.**********@*****.***
Objective
Interested in utilizing my work experience and skills for a
progressive company in the Retail Environment.
Qualifications
- Trained to operate a forklift
- Operate machinery and inspect parts
- Perform machine start up duties
- Change tooling
- Supervisory experience
- Production experience
- Unload trucks
- Merchandising
- Shipping and receiving
- Customer service experience
- Computer experience
Education
09/1992-06/1996, Mishawaka High School, Mishawaka, In, 46544
Graduated, Academic Diploma
Work Experience
02/2012-10/2012, Colbert Packaging, Aerator, Elkhart, In,
Performed the following tasks: operate forklift, operate clamp truck,
stage paper rolls for splicing on sheeting machine, load paper rolls
onto sheeting machine, splice paper rolls together, enter paper roll
dimensions into computer, enter paper roll dimensions into computer,
program computer to set pile height, allocate stock in plant using
intranet, make inventory tags using intranet, bring stock to aerator
machine by electric lift truck and forklift, set up and operate aerator
machine, set up and operate cutter, restack stock and aerate, and then
organize finished orders in printing department.
09/2011-02/2012, Advantage Resource Staffing, Temporary worker, South
Bend, In,
Performed the following tasks: trim parts in a press called the
trimmer., inspect parts look for defects, turn into quality lab the
daily lube sample, perform daily checklist, help co-workers change dies
in the forging press, turn on heat for forging press, measure billets,
measure finished part, change tooling on trimmer in the nest, change
slug out post above the nest, and operate forklift.
Relevant Experience
06/2009-08/2011, Veldman Marathon, Lead Sales Associate, Mishawaka, In
Acquired lead sales associate position at Veldman Marathon. Performed
the following tasks: serve customers, assist manager in operations of
the store, serve customers with excellent customer service, answer
customer questions, make cash drops to safe, follow company policies,
supervise employees, fill out shift duties list, delegate the tasks
given by store manager, operate carwash, maintain carwash, and prepare
customer's vehicles for the car wash.
.
10/2001-12/2003, Wal-mart, Overnight stocker, Mishawaka, In
Acquired a level five status during training as an associate for Wal-
mart. Performed the following task: serve customers on front line,
operate a cash register, file orders in layaway, unload trucks in the
warehouse onto pallets, use pallet jack to distribute freight to sales
floor, use walking forklift to put away overstock, use handheld
inventory scanner to allocate freight, and merchandise freight on sales
floor.
06/1994-06/1998, Burger King, Manager, Mishawaka, In
Certified hourly manager for Burger King. Performed the following
tasks: serve customers on the front line, assist store manager in the
operations of the store, abide by all procedures and company policies,
assist in training program, participate in the orientation program,
participate in the interviewing process, set up yield charts, control
inventory, and make cash deposits for the bank.
06/1998-06/1999, Qualex Photo Finishing, South Bend, In
Certified set up technician for the paper processing department.
Performed the following tasks: turn on all the processors, turn on the
heat for the processor's driers, test the chemical in the developer
tanks, turn on the galaxy tape machine, turn on the re-wind machine,
inspect the belts on each processor, inspect the rollers on each
processor, look for paper rolls they may have fallen off the line in the
darkroom, perform darkroom test to make sure there is no light leaking
into darkroom, and operate processors.
Contact this candidate