Manager Management

Michael L Ramsey

*** – NE **th Street, Apt. ****

Miami, FL 33137

Tel: 510-***-****

Email: **********@*****.***

PROFESSIONAL SUMMARY

A results-oriented manager and change agent possessing outstanding customer-focused consulting and communication skills who has held technical and management roles in public and private industry. Recognized for creating highly-successful teams in challenging situations, executing strategic plans, and leading change. Expert in analyzing information system needs working with diverse lines of business in various industries. Served as key liaison between corporate and subsidiary technology leadership in addressing internal and external compliance mandates. Rewarded for the excellence and quality of product delivered. Areas of expertise/experience include:

* Program and Project Management

* Application Systems Management

* SDLC based Business Analysis

* Team Leadership

* Stakeholder Relationship Mgt.

* HIPAA/Regulatory Compliance

* Contract Review and Management

* Financial and Audit

* Expert in Microsoft Productivity Tools

* Excellent verbal and written skills

* Outstanding Organizer, Planner, and Controller

* Professionally developed human relations skills

EXPERIENCE

Workforce Logic@The Clorox Company, Oakland, CA 94612

- Fortune 500 Consumer Products Company

Project Management Consultant, Information Technology Dept. 12/2010 – 11/2011

* Led solution development and implementation of a third-party, cloud-based file management and sharing system that supported Active Directory integration to control user access. The chosen Software as a Service (SaaS) solution addressed key eDiscovery compliance requirements and reduced internal network congestion.

* Led Lotus database consolidation and elimination effort in support of the strategic objective to standardize on Microsoft message and collaboration platforms.

Empowerty! Consulting, Tampa, Florida

- Business Management Consultancy

Project Management Consultant, 9/2008 – 1/2009

* Developed Project Statement and Project Plan to provide Spirit Airlines with an airport operations solution that would maximize its investment in the installed Navitaire NewSkies Check-In and Boarding system. The proposed system would integrate with New Skies and addresses deficiencies in the areas of revenue leakage and operational malfeasance, as well as provide the airport operations business unit with a streamlined, single solution for checking-in and boarding.

8/2006 – 9/2008: Travel, relocation to Florida, addressing family issues.

McKesson Corporation, San Francisco, California

- Fortune 15 ($100B an. rev.) healthcare services and information technology company

Sr. Director, Information Technology Department

(HIPAA Compliance and Privacy Officer) 2001-2006

* Developed and managed a corporate-wide compliance program addressing the mandates of the federal Health Insurance Portability and Accountability Act, i.e. HIPAA.

* Successfully delivered new EDI transactions, code sets, system interfaces, information privacy policies and procedures, as well as contract updates to comply with the Act’s requirements.

o Deliverables were implemented enterprise-wide across 20,000 employees at core business, medical device distribution, health care services, and software manufacturing divisions.

* Assisted in the development of guidelines for compliance with International Safe Harbor Privacy Principles

Director, Enterprise Web Technologies, 2000-2001

* Developed a communications plan conveying a new web enabling strategy focused on centralized support and the usage of an enterprise-wide Intranet.

* Marketed the plan via presentations to executives at company divisions in the US and Canada.

* Served as corporate manager and focal point for operational implementation of new standards in use of the World Wide Web across company divisions.

Compliance Manager, Y2K Compliance Office, 1998-2000

* Successfully led implementation of technical and procedural programs and processes to comply with Y2K date processing requirements at company subsidiaries.

* Provided on-site consultative direction and support to senior operational, information technology, and systems management

o Worked directly with subsidiary software support teams.

* Y2K compliance achieved at all 21 business divisions, including Mexico and Canada subsidiaries.

Group Applications Delivery Manager, Project Management Office, 1996-1998

* Successfully led a team of software project managers implementing software change components of a distribution center integration project following the acquisition of a key pharmaceutical distribution competitor.

* Member of Information Systems budget committee.

American President Lines–APL, Ltd., Oakland, California

- Global Intermodal container transport and shipping company

Senior Manager, Legacy Systems, 1994-1995

* Managed support and maintenance of Legacy application teams supporting financial, administrative, and operations departments during final stages of the implementation of the Walker ERP system.

Manager, Corporate and Financial Systems, 1992-1994

* Led a 30 person staff of employee and offshore contract technical resources in the development and support of a portfolio of corporate and financial systems.

* Automated management of receivables for APL People’s Republic of China operations helped to avoid $60M in write-offs of uncollected receivables.

* Rolled out implementation of new procedures in Asia divisions for submitting financial transactions to new revenue and GL systems.

* Achieved a 50% downsizing in the financial systems area in preparation for transition to new company financial systems and processes.

Senior Business Analyst, 1987-1992

* Developed and wrote requirement specifications for the APL Revenue and Receivables, Vessel Payroll, and Human Resources systems.

o Led QA teams in the acceptance tests for each system.

* Designed, developed, and implemented multiple, concurrent conversion projects that standardized ad hoc and end-user reporting on a single software platform

o Realized a reduction of $240,000 in software licensing fees and untold dollars in supporting end-user developed systems and report processes.

* Member of APL’s Financial Strategic Information Planning and Application Systems Architecture Teams. Performed data analysis, project identification, and estimating duties

Other Business Analyst and Programming Positions

* City and County of San Francisco, San Francisco, CA;

o Designed an applicant tracking system for the San Francisco Department of Social Services that eliminated the issuance of duplicate benefits, reduced office personnel requirements, and supported the office move to a new location.

* Kaiser Foundation Health Plan, Inc., Walnut Creek, California;

* Metropolitan Life Insurance Company, New York, New York

* Mutual of New York Insurance Company, New York, New York

Regularly conferred, negotiated, and partnered with executive and operations management, internal and external audit and legal advisors, Government Affairs and Human Resource departments, external consultants, government officials, as well as professional associations in the performance of my duties.

Traveled extensively throughout the USA, Canada, Mexico, and Asia in meeting my accountabilities.

EDUCATION

M.A., Washington University, St. Louis, MO; additional doctoral-level courses

B.S., Tennessee State University, Nashville, TN

ADDITIONAL TRAINING

Numerous Technical, Management, Leadership,

and Project Management courses throughout my career

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