High School Customer Service

Annabelle Tirado

**** ***** ******* ****

Stroudsburg, PA 18360

Email: *****.******@*****.***

Cell: 917-***-****

Objective To obtain and succeed in a challenging position where my

previous experience will become a foundation for a

progressive career development.

Profile 6 years in the United States Navy, Electricians Mate 2nd

Class (E-5) 1986-1992

Goal-oriented individual with strong leadership capabilities.

Excellent verbal and written skills.

Bilingual

Organized, highly motivated, and detail-directed problem

solver.

Proven ability to work in unison with staff, volunteers, and

senior executives.

Education Cathedral High School, New York, NY 10021 - 1981-1985

High School Diploma

University Hawaii, 1986-1988 - Pearl Harbor, Hawaii Naval

Campus

Business Management and Liberal Arts

Relevant Experience

Knowledgeable of Microsoft Office

MATKON, Materials Acquisitions Software.

Proficient in Teletracking Technologies Software.

StarTC Inventory Management software.

Certified System Administrator of Omnicell Suppliers.

Developed and formulated Report worksheets.

Proficient in UPS World Ship, FedEx Ship and, Airborne

Lightship Shipper

Employment Manpower Staffing 2014-Present

Walmart Distribution Center

Filling of On-Line orders

Verification of orders

Verification of Shipment/Load

Packaging and labeling of freight

Ensuring proper sorting of shipping methods

Knowledgeable of different forms of a equipment

that contributes to the accuracy and expediting

of freight.

Sanofi Pasteur

Harvest Technician

Candling technician

Egg Inspector

Disassembling of Harvester and processes in the

cleaning and sanitation of the machine

Versed in all safety and compliance awareness

Superior Staffing

Non-Traditional Employment for Women (NEW)

12 Week Pre-Apprenticeship Course

Trade Mathematics

Carpentry, Plumbing, Electrical Training

United Brotherhood of Carpenters and Joiners of 2005-2006

America

Four Year Apprenticeship in Carpentry

Restoration of the Madagascar Exhibit at the

Bronx Zoo -

MA Angelais 2006-Present

Restoration of The Plaza Hotel - RP Brennen

Columbus High School, Walton High School, Samuel

Gompers installation of new classrooms and

ventilation system -

EMB Interiors

Erection of Condominiums 145th St Malcolm X

Blvd.- Prince

Construction of offices for Citibank - Sweeney &

Harkin

PRP Interiors Installations of Glass Partitions

Transport and Building Services Systems Manager 2002-2005

Lenox Hill Hospital, New York, New York

Assisted the Building Services Director in the

daily operation of the department.

Assisted in recruitment and retention of

supervisors and staff.

Responsible for the direct Management of 6

supervisors and 30 employees.

Responsible for the indirect supervision of 160

Building services employees.

Trained, supervised and evaluated staff, coached

improvement management skills.

Assisted in the successful refinement and

implementation new projects.

Provided service development plans and conducted

operation assessments.

Provided weekly employee productivity report,

statistical data interpreted by graphs and

formulated worksheets.

Systems Administrator for all Teletracking

Software.

Provided training in Teletracking Software to

all ancillary departments.

Supervisor of Materials Management, Children's 1997-2001

Hospital, Seattle, WA

Supervised, trained and evaluated staff.

Oversaw daily operations budget.

Developed a Process improvement workshop, to

establish an effective and productive

department.

Monitored all collected data used to ensure

audits are successful, and process reports for

finance in accordance with time deadlines and

budget requirements.

Provide general customer service to the

organization and its associated staff.

Attended Forums sponsored by United States

Postal Services.

Developed and Implemented procedures manual for

Materials Management department.

Facilities Coordinator, Callison Architecture, 1996-1997

Seattle, WA

Organized and headed all interoffice moves.

Repaired and installed office equipment.

Assisted in the daily operation of Shipping and

Receiving department.

Dash Courier Systems, Bellevue, WA 1993-1997

Special Delivery Courier for Microsoft

Cooperation.

Earned promotion to dispatcher.

Hotel Engineer, Stouffer Madison Hotel, Seattle 1992-1994

WA

Community Greater Seattle Customer Council

Involvement Volunteer for the Lenox Hill Neighborhood House

Honors & Awarded By Children's Hospital November, 1999 Employee of the

Awards Month

Nominee of Regional 2001 Mail Center Manager Award from the

United States Postal Service. This awards recognizes

individuals who have successfully implemented significant

technological or mail related innovations that enhance the

value of mail as a strategy to generate revenue or reduce

costs for their organizations.

References available upon requests.

Contact this candidate