Customer Service Management

SCOTT GOODMAN

**** ****** ****** ● East Meadow, NY 11554

H: 516-***-**** ● C: 516-***-**** ● *******.***@*****.***

Finance and Operations Executive who has successfully led and participated in business growth from startup to a multi-million dollar public entity. Held positions in international logistics, supply chain management, transportation, warehouse management manufacturing, and import. Talented leader directing finance and accounting teams to support achievement of overall corporate goals and objectives. Skilled in areas of:

• Financial Management – Part of the finance team for private and public entities, knowledgeable, experienced in SEC regulatory compliance and reporting, preparation of consolidated statements, and financial analysis, and forecasting.

• Strategic Business Planning – Key contributor on the leadership team directing multi-location operations, as well as planning the strategic direction of the business.

• Restructuring and Turnaround – Instrumental in re-engineering systems, implementing process improvements, and restructuring organizations through the establishment and analysis of business metrics, to address bottlenecks and create throughput.

• M&A/Integration Management – Evaluated numerous acquisition targets and played a vital role in due diligence, negotiation, and integration – anticipating, reacting, and responding quickly to issues as they surfaced.

PROFESSIONAL EXPERIENCE

MENTOR MARKETING AND BUSINESS DEVELOPMENT East Meadow, NY 2010 - Present

Management Consultant

• Strategic consulting services which include business planning, sales strategy and operational support.

• Helped to establish goals necessary to evaluate and assist organizations through the restructuring and streamlining of their operations along with organizational procedures.

• Perform Financial Management responsibilities for companies and organizations in positions of CFO and Controller. In addition, when required, prepare for Audit the books and records of public entities.

• Some companies for whom work was performed:

o Kenilworth Systems Corporation (thru Robert Half Management Resources)

o AdminServCo, Inc.

o Payroll Dynamics, Inc.

ROBERT HALF INTERNATIONAL, INC. Hauppauge, NY 2011 - 2011

Division Director of Robert Half Management Resources

Positioned and re-established this Division of Robert Half International in the Long Island and Queens markets for placement of consultants and senior level accounting and financial professionals for interim assignments and projects.

Recruited and interviewed candidates and in the process assessed their skillsets for the purpose of determining their placement potential for positions and assignments.

Cultivated, communicated and met with Clients to determine specific project needs and coordinated efforts with other lines of business in an effort to satisfy those needs.

UNITY LOGISTICS AND TRANSPORTATION, INC. Merrick, NY 2005 - 2010

Chief Executive Officer

Formed, led, and positioned this startup company to compete in the freight-forwarding marketplace as a separate business interest of the Cargo Connection management team.

Coordinated all services necessary from purchase order to final destination on behalf of customers, including sales trips to meet with customers, all customer service efforts, collections, and vendor relations.

CARGO CONNECTION LOGISTICS HOLDING, INC. Inwood, NY 1996 - 2011

Chief Financial Officer/Chief Operating Officer (2005 - 2011)

Executive Vice President - Cargo Connection Logistics Corp. subsidiary (1996 - 2008)

Helped grow the company from infancy as a privately held company in a single location (New York), to a publicly traded, multi-million dollar business operating in seven U.S. states, with an international presence.

Led management team and approximately 150 employees - in operations, sales, facilities management, accounting, and human resources – across multiple locations with 10 direct reporting in areas of accounting and customer service and an additional 20 direct line managers.

Responsible for Financial Management, Strategic Planning, restructuring, Human Resource and outsourcing functions.

Responsible for SEC regulatory compliance issues, preparation of quarterly 10-Qs and annual 10-K reports, and worked directly with internal and external auditors. Prepared consolidated statements of parent company and its subsidiaries.

Negotiated with Venture Capitalists for financing and on corporate contracts for leased equipment and facilities.

Responsible for M&A/Integration Management of other entities into the Cargo Connection network, including:

o Spearheaded efforts in the 1998 acquisition of a competitor in the expedited truck transportation industry – merged and integrated five locations into the current network operations.

o Led integration team following the successful 2001 acquisition of Atlanta and Miami locations of a competitive airfreight transportation company.

In 2005, formed Cargo Connection Logistics Holding, Inc. to facilitate additional funding to go public and investment options for the company, becoming CFO/COO, and a member of its Board of Directors. Helped to negotiate and secure necessary venture capital corporate financing. Member of committee formed for the selection of, and liaising with, corporate investor relations organization.

One of the key drivers of the management team’s additional outside business pursuits in real estate (CDI Management, Inc. and Parkside Properties, LLC) and freight forwarding (Unity Logistics and Transportation, Inc.).

BEN FORMAN & SONS, INC. Brooklyn, NY 1992 - 1995

Director – Finance, Administration & Strategy

Recruited by owners of this multi-million dollar manufacturing company to strengthen the financial position and grow this privately held manufacturing company to its next level. Responsible for financial area and managed controller and other employees in accounting and finance, with dotted line responsibility for information technology, spearheading the conversion of company’s information systems from Main Frame to PC-based network computer system.

Maintained books and records for owners for their real estate, personal ventures, and other investments.

Assisted owners in development and negotiation of favorable collective bargaining agreement, working closely with local and national building service workers’ union representatives.

LANDES MARKETING CORPORATION, INC. Yonkers, NY 1990 - 1992

Vice President/General Manager

Assisted the owners of multi-million dollar national importer/distributor of silver-plated tabletop and giftware organization in turning around the company through the process of streamlining operations, strengthening its financial position, and preparing the company for sale to a competitor in 1992.

Responsible for daily administration and operations to help restructure the company’s financial debt and reduce costs after the company had sustained heavy losses. Oversaw the company’s daily operations with supervisory responsibilities for office and warehouse staff and its facility. This included managing receiving and shipments, customers service, order processing, billing, accounts receivable, accounts payable, foreign and domestic purchasing, inventory control, human resources, along with finance and accounting.

Strengthened relations with international suppliers by improving communications and payments through better use of banking relations (borrowing base lending, line of credit, and letters-of-credit) which resulted in on-time shipments.

LAFAYETTE PRECISION PRODUCTS, INC. Brooklyn, NY 1988 - 1990

Controller and Director of Purchasing

Worked with General Manager and Investors from Parent Company to integrate company.

Reported monthly to Board of Directors and set up month-end and year-end procedures and reports.

Spearheaded conversion of company’s information systems from manual record keeping to Main Frame computer to Networking computer system with Parent Company located in Illinois.

EDUCATION

Adelphi University M.B.A.

Garden City, NY Major: Corporate Finance and International Business

Northeastern University Bachelor of Science in Business Administration

Boston, MA Major: Accounting

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