Active Directory Technical Support

Samuel G. Ossepow

***** ****** ***. #***

Home: 586-***-****

Clinton Twp., MI. 48038

Cell: 586-***-****

*************@*****.***

OBJECTIVE

To secure a desktop support, network administration, or related position

with a growing organization where my Microsoft certification, technical

aptitude and problem solving ability will enhance technical support and

benefit operational efficiencies.

EDUCATION/CERTIFICATIONS

ComputerTraining.com

Troy, MI

> MCP Certification

01/2007 - 06/2007

> Planning to obtain MCSA & MCSE certifications

Coursework includes: Microsoft Windows XP Professional, Planning,

Managing, Maintaining and Designing a Microsoft Windows Server 2003

Environment, Microsoft Internet Security and Acceleration Server 2004,

Active Directory Infrastructure

Macomb Community College

Clinton Twp., MI

General Studies

01/1990 - 09/1995

TECHNICAL SKILLS

Microsoft Windows 2003 Pro/Server/XP installation and configuration

Active Directory administration and design, DNS, DHCP, Routing, Remote

Access, TCP/IP and

troubleshooting network connectivity

Windows 2003: Network Infrastructure, Directory Services, LAN/WAN

Routers, switches, hubs, firewall, fault tolerance, RAM, hard drives

Network security, server administration, and network protocols

Over 6 months of personal computer experience providing support for

family and friends that included: troubleshooting, building personal

networks, software/hardware installations, upgrades and repairs

EMPLOYMENT HISTORY

Kroger Company

Clinton

Twp., MI

Cashier, Grocery Receiver, Grocery clerk

05/1995 - Present

> Maintain relations with Kroger customers

> Handle money and transactions at register

> Receive, verify and unload product deliveries

> Ensure proper stock rotation and merchandising

> Maintain store order and cleanliness

> Recipient of two "Whatever it Takes" awards

> Main point of contact for regular customers who are seeking

assistance

Contact this candidate