Customer Service Assistant

Jessica A. Kruger

*** *. **** ****** ********* **3

Hoffman Estates, IL 60169

********@*******.***

********@*****.***

847-***-****

Objective:

To be part of a challenging company in order to enhance and further the company’s core values in providing the best quality of

service.

Experience:

2012-2014 Customer Service/Personal Assistant/Retail Sales/Presentations – IL

Sales, promotions, customer service, retail, cashier, stock, and inventory.

2009-2011 Dish Network, Inc., Little Rock, AR - Executive Assistant Dish Contractor/ Custom Installer/ Customer

Care Call Representative Diagnostic / Configuration Specialist

Responsible for construction of correspondence, emails and calendar coordination; Also responsible for payroll

functions, inventory supply maintenance, expense reports, travel arrangements, also Custom Installations.

2008-2009 HUD Homes, Jacksonville, FL - Renovations / Repairs / Laborer

Worked to ensure that other charities were served to the best of my ability; aiding the less fortunate.

2006-2007 National Bus Trader Magazine, Polo, IL - Advertising Manager

Responsible for the transfer of title and purchase of various (heavy equipment) through Farming and Media Industry

Maintain follow up for promotional advertisement security.

Upheld and maintained several of the company’s major accounts.

1998-2004 Tees-N-Prints, IL - Assistant Manager

Silk Screening / Skate Board Shop / Repair / Concert T’s / Photography

A multitude of skills in office as well as screening management / promotions obtained through

media research and darkroom development

1997 Department of Public Aid and Human Resources, Lee Co., IL - Office Assistant

Building, renovations, (gas, water, electrical) permits

1997 Department of Public Health, Lee Co. IL - Office Assistant

Filing, typing, purging, outgoing mail

1996- Current (Independent) R.R, T.V.R: IL, WI, TN.

1995-Current Creative Consultant, Public Relations, Scout/A.R: U.S/U.K.

References/ Job Description: available upon request

My Education:

Teaching Certification, Vocational 2004

Virginia College, 2013

Medical Assistant - Currently Enrolled

Creative Consultant Resources CCR

Volunteer Non-Profit Work: Education

Project V.I.T.A.L./Tim Benedict- Sauk Valley / Kishwaukee College- IL

Citizenship Teacher - 2004-2011

Blount County Adult Literacy Program, TN.

Citizenship Teacher / ESL Tutor/ GED Tutor-2008-2009

References: Available upon request

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