CIO/ Director
Resume:
JUAN LOPEZ
**** ***** *** *****, *******, TEXAS *7082
***********@***.***
CHIEF INFORMATION OFFICER | CHIEF TECHNOLOGY OFFICER
QUALIFICATIONS PROFILE
Highly organized, competent, and dedicated professional, with extensive skills and experience in management and operations; complemented with in-depth knowledge of technical services. Effective at managing departments, with the ability to provide support to technical teams and projects. Broadly experienced in planning, developing, and implementing cutting-edge information technology solutions. Adept at expressing and interpreting knowledge and ideas clearly; expert at exchanging information in an effective manner. Capable of multitasking in a fast-paced environment, with efficiency to work well under pressure and thrive in an atmosphere of challenge. Known for creativity, persistence, and professional demeanor, with demonstrated skills in meeting deadlines and objectives. Bilingual in English and Spanish.
CORE STRENGTHS
- Operations Management
- Enterprise IT Systems
- Troubleshooting and Technical Support
- Total Quality Assurance
- Contract Negotiations
- Acquisitions and Mergers
- Articulate Communication Skills
- Team Building and Leadership
- Continuous Process Improvement
- Outstanding Customer Relations
- Time Management and Prioritization
- Problem Resolution and Decision Making
SELECTED ACHIEVEMENTS
- Successfully saved significant telecommunications charges by deploying the enterprise VOIP system across 18 sites
- Transitioned a data center from physical hardware into a private cloud which drove efficiency, flexibility, and availability of IT resources, and overall IT costs savings
- Displayed effective project management on the acquisition of a small business, allowing the parent company to continually manage the new business with current licensed technologies
- Achieved significant reduction to software costs and assured companywide software compliance through implementation of MS Enterprise Agreements
- Played a major role in achieving the SSAE-16 SOC I certification for the IT Department by going through the entire auditing process along with creating and implementing policies to be SSAE-16 compliant
- Coordinated the transfer of a datacenter, containing more than 100 devices, from a small office building to a state of the art energy efficient colocation facility
PROFESSIONAL EXPERIENCE
VETERANS EVALUATION SERVICES | HOUSTON, TX
Chief Information Officer - 2010–2012
- Serve as an effective member of the executive team directly reporting to the CEO, responsible for conducting extensive planning and execution of business and operation strategies
- Devise and direct the execution of strategic long-term goals, policies, and procedures for the IT Department
- Provide keen oversight to the strategic design, implementation, and management of enterprise-wide technology infrastructure
- Currently working on achieving FISMA (Federal Information Systems Managing Act ) recertification
- Lead the implementation and maintenance of policies and goals that support the organization's IT needs
- Meticulously identified and analyzed needs of different departments, suggesting ways to meet business objectives through the modification of existing, new or continuously evolving information processing systems
- Determine the proper function of the information processing system and monitor the necessary upgrades
- Accurately distinguish the organization's long-term systems needs and hardware acquisitions necessary to accomplish the organization's business objectives
- Improved the quality of customer service, on-time delivery, staff capabilities, and reliability while simultaneously minimizing cost through successful reengineering of IT services and applications
MEDICAL EVALUATION SPECIALISTS | HOUSTON, TX
Director of Information Technology - 2007–2010
- Provided keen oversight to a 24-person team accountable for providing exceptional information systems and telecommunications services for all corporate functions
- Skillfully orchestrated activities intended to maintain the efficient technology infrastructure operation while guaranteeing compliance with established standards and policies
- Ensured accuracy in identifying and evaluating software, and vendors
- Correctly classified any hardware acquisitions in order to achieve the organization's business objectives
Systems Engineer - 2001–2007
- Completed the deployment and maintenance of the information system and network devices throughout the corporation
- Delivered engineering expertise and support with installation and configuration of wide area networks (WANs) through the use of Cisco firewalls
- Spearheaded the in-house training for various employees
- Expertly built and sustained integrity of production-level IIS servers
- Led the successful implementation of wireless Internet security system
- Prioritized the corporation’s needs in selecting and purchasing all software and hardware
- Installed and implemented an AltiGen voice over Internet protocol (VoIP) system, a network monitoring system, and a Citrix Server Farm
EDUCATION
Bachelor of Science in Information Systems Management - 2007
DEVRY UNIVERSITY, DOWNERS GROVE, IL
PROFESSIONAL TRAINING
Microsoft System Engineer - 2000
Altigen Systems Administrator (VOIP system)
TECHNICAL ACUMEN
- Windows 98/2000/XP/Vista/7
- Windows Server 2000/2003/2008
- LAN/WAN Design and Implementation
- WINS/DNS
- Dynamic Host Configuration Protocol (DHCP)
- Distributed File System (DFS)
- Active Directory
- VMware
- Internet Information Services (IIS)
- Virtual Private Network (VPN)
- MS Office Applications
- SQL 2000/2005
- Citrix XPe
- Desktop Authority
- SolarWinds
- Symantec Backup Exec
- Symantec AntiVirus
- AltiGen IP Phone Systems
Contact this candidate