Customer Service Manager

Melissa Sue Perry

**** ******* ****

Orlando, Fl 32825

407-***-****

OBJECTIVE

To obtain a challenging position within a well established company that

provides me the opportunity to utilize my customer service managerial

skills. I have a 13-year history in customer service that includes a fast

past environment demanding string organization skills and leadership. I

pride myself on self-motivation, team orientation, and upholding high

standards for work ethics and job performance.

PROFESSIONAL EXPERIENCE

West at Home LLC

2007-2012

Customer Service Manager

. 2008-promotion to assistant manager, to do training and motivation.

. Outstanding problem solving skills, I pride myself on diffusing difficult

customers situations

. Well developed communication skills.

. Positive A grade on all Customer Service Calls.

. Assure all repair orders are completed accurately according to company

standards.

Perry Construction Of Orlando, Inc.

2000-2011

. Responsible for all aspects of running a business, which include daily

deposits, payroll,

Financial operations and collections.

. Outbound calls to Vendors.

. Organizing company data and reports for financial management.

Dent Wizard

1995-2005

Quality Control Manager

. Oversee Technicians for repairs on vehicles sold at auction.

. Created excel spread sheets to summarize financial jobs.

. Identify and supervise the work of others to insure company standards.

. Able to multitask and work independently or work as a team player for

benefit of the company.

Contact this candidate