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Customer Service Field

Location:
Pompano Beach, FL, 33321
Posted:
December 12, 2012

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Resume:

Brian Watters

**** ** *** **** ? Fort Lauderdale, FL 33321

954-***-**** ? *******@*****.***

OBJECTIVE:

To obtain a Field Service/Electronic Technician position with a company

that will benefit from experience, strong troubleshooting, repair, sales

and customer service skills.

SKILLS:

. Over 15 years of experience in customer service and operations

management

. Troubleshoot, install and repair electrical devices and

components

. Read and interpret schematics and wire diagrams

. Proficient in Microsoft Windows Operating systems, Networking,

Word, Excell, Powerpoint

. Utilize multimeters, function generators, power supplies, power

analyzers, oscilloscopes

. Perform preventive and corrective maintenance

. Install and repair electro/mechanical systems

. Configure control systems

. Familiar with Programmable Logic Controllers

. Strong oral and written communication skills

MILITARY EXPERIENCE:

January 1983 - 1989 UNITED STATES NAVY

Barbers Point, HI

Petty Officer Third Class E-4 Aviation Anti-Submarine Warfare Operator (Air

Crew)

. Held a Secret Security Clearance

. Recipient of the National Defense Service Medal, Navy Good Conduct

Medal

. I was the non acoustic anti-submarine operator Air Crew on board a

Lockheed P-3B Orion Aircraft

WORK EXPERIENCE:

Jan 2009-July 2012 AES International Corp.

Continental USA

Field Service Engineer

Support, Repair, Installation, Training & Sales of Security Systems at U.S.

Military Installations. (Systems: X-ray machines for security screening,

Walk Through Metal Detectors, Explosive Detectors, Narcotic Detectors,

Hydraulic Road Barriers & Light Generators)

Biomedical technician and Field Service

Support on a variety of medical equipment. Involved in test/repair on EKG,

patient monitoring, cardiology monitoring, Respiratory, infusion equipment,

software installation/upgrades. Enhanced knowledge of current standards and

codes to maintain effective use and reliability of equipment. Phone support

call center, Field Service experience on all equipment. Developed

proficiency on all product lines thru industry formal product training and

procedures.

April 2005 - Jan 2009 Hill-Rom Fort

Lauderdale, FL

Biomedical Field Service

Support on a variety of medical equipment. Involved in test/repair on EKG,

patient monitoring, cardiology monitoring, Respiratory, infusion, hospital

beds, incubators, SCD's equipment, software installation/upgrades. Enhanced

knowledge of current standards and codes to maintain effective use and

reliability of equipment. Phone support call center, Field Service

experience on all equipment. Developed proficiency on all product lines

thru industry formal product training and procedures.

April 2000 - April 2005 GE Healthcare

Jupiter, FL

Biomedical technician and Field Service

Support on a variety of medical equipment. Involved in test/repair on EKG,

patient monitoring, cardiology monitoring, Respiratory, infusion equipment,

software installation/upgrades. Enhanced knowledge of current standards and

codes to maintain effective use and reliability of equipment. Phone support

call center, Field Service experience on all equipment. Developed

proficiency on all product lines thru industry formal product training and

procedures.

EDUCATION:

May 1995 - May 1997 ITT TECHNICAL INSTITUTE

Davie, FL

Associate of Science Degree Electronics Engineering Technology

CERTIFICATIONS:

CET (Certified Electronics Technician)

OSHA Certified (10 Hour)

CPR Certified



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