Manager Engineer

SUMMARY:

Seasoned IT Manager with expertise in customer relations, project

management and problem solving. My strengths are in leadership, management,

project management and problem solving.

12/2009 - Present Nona's Cafe Rockwall, TX

Owner/Manager

. Setup point of sale system, wireless network and website.

. Perform administrative activities such as purchasing, scheduling,

budgeting, and payroll.

. Communicate with customers, sales reps, and suppliers

. Identify and estimate quantities of foods, beverages, and supplies

to be ordered.

. Maintain relationships with customers and staff.

. Schedule staff work hours and activities.

. Evaluate health and safety practices against standards.

. Organize, plan, and prioritize. Make decisions and solve problems

concerning menus and staff.

. Judge the quality of food, preparation, and job applicants.

. Process and analyze information when scheduling and budgeting...

. Record information about inventory and health practices. .

. Monitor food preparation and cleaning methods.

. Implement ideas or products. Get information from customers,

employees, and inventory records.

. Inspect equipment and food deliveries.

08/2005 - Present Denuosource Dallas, TX

IT Consultant

. Advised Customer on all Network and Computer related business

. Purchased Computer and Network Hardware and Software

. Planned and Installed Network infrastructure

. Setup local TCP/IP wired and wireless network

. Configured local network printers and faxes

06/2003 - Present MOT Intermodal Rockwall, TX

IT Consultant

. Advised Customer on all Network and Computer related business

. Purchased Computer and Network Hardware and Software

. Planned and Installed Network infrastructure

. Setup local TCP/IP wired and wireless network

. Configured local network printers and faxes

. Updated local users

06/2000-12/2009 McKinsey & Company Dallas,

TX

Manager-Information Technology and Telecommunications

Managed all IT infrastructure, systems, processes and staff and for

providing effective IT support and services. Work collaboratively with the

managing director, office administrative managers, the IT Cluster Manager,

and IT Managers from other Offices.

Responsibilities for this position include:

. Service Lines: Develop, articulate and manage appropriate IT service

lines; develop and implement processes to effectively monitor the

delivery of IT services.

. Infrastructure: Manage, maintain and enhance the infrastructure,

including all servers, voice/data telecommunications services and

equipment, network operating systems, and all other shared critical

infrastructure. Work cooperatively with the Firm's regional hubs and

development teams to manage and maintain the infrastructure.

. Financial: Develop, gain approval for, and manage the IT budget;

includes maintenance of software licenses, asset/inventory management,

and monitoring of IT costs.

. Security: Ensure that the Office is in compliance with IT security

requirements and policies.

. Vendors: Develop, maintain, manage supplier and vendor relationships;

understand and adhere to the Office's enterprise vendor strategies and

guidelines.

. Staff: Manage, coach, evaluate and develop the IT staff. Establish

plans, and administer the overall policies and goals for the

Information Technology Department. Analyze the needs of departments

and establish priorities for feasibility studies, systems design, and

implementation to develop new and/or modify the company's information

processing systems.

Accomplishes

Coordinated major office move.

. Design IT infrastructure for new fiber technology

. Moved office to VOIP phone system - saved office thousands of

dollars per year on phone cost

. Implemented pod printing station- cut cost on printers and paper

waste.

04/1997-05/2000 McKinsey & Company

Dallas, TX

System Engineer/Senior Support Specialist

. Help Desk Supervisor.

. Responsible for training new employee's on LAN, Lotus Notes

Administration, Novell Administration 2.x, 3.x, 4.x, and 5.x and

System backup duties.

. Implemented projects for office Intranet setup and maintenance.

. Support and Installation of Microsoft Windows 95,NT 4, MS Office, and

Lotus Notes 3.x and 4.x.

. Installed and implemented training procedures for Shiva remote dial-in

network and DHCP server for Novell Network.

. Configured TCI/IP on Windows 95, NT and LAN Workplace for DOS on Windows

3.X workstations.

. Desktop migration from Windows 3.X to Windows 95 and Windows NT 4

workstation.

08/1995-04/1997 Compucom Systems Inc. Dallas, TX

Systems Engineer

. On-site Engineer at McKinsey and Company.

. On-site management of over 200 users on LAN/WAN.

. Support and Installation of Microsoft Windows 95, MS Office, and Lotus

Notes 3.x and 4.1.

. Installed and implemented training procedures for Shiva remote dial-in

network.

. Configured TCI/IP on Windows 95 and Lan Workplace for DOS on Windows 3.X

workstations.

. Desktop migration from Windows 3.X to Windows 95 and Windows NT 4

workstation.

1980-1985 University of Connecticut Storrs, CT

BS Electrical Engineering and Computer Science.

[pic][pic][pic]

Gazment Kaba

2135 Lake Forest Drive

Rockwall, TX 75087

Phone 214-***-****

Email:*******@*****.***

Education

Contact this candidate