NIKITA AGRAWAL
Mobile : 917-***-**** Email:
**********@*****.***
OKC, OK-73116
Career Objective
To seek a challenging and responsible position in a professionally managed
organization where I can utilize my skills by contributing effectively for
the success of organization and also to improve personal and professional
skills and to provide your organization with the best services
Personal Profile Energetic, Enthusiastic
Desire to lead and admirable leadership traits
Responsible towards work
Punctual and Hard-working
Fast learning ability
Education
Degree University Grade Year of
Passing
S.L.C Galaxy Public 67.90% 2005
School
HSEB Ace Institute of 64.00% 2007
Board(+2) Management
Business Ace Institute of GPA 2011
Administrati Management 2.82
on Degree
(BBA)
M.B.A Oklahoma Christian 4.00 From August
in University till now
Management
Major project works/publications:
. Occupational Diversification and Emerging Source of Income at
Gottikhel, Nepal.
. PEST Analysis of carpet industry of Nepal
. Analysis of Porter's five forces model of Nabil Bank Limited
(NBL),Nepal
. A study on globalization and its impact on business environment of
Nepal
. "A study on Management of Blood in Nepal Red Cross Society", 2009
. Management Information System of Ncell, Nepal
. OD intervention of Nabil Bank Limited
. "A study on carpet industry of Nepal", 2010
Extra-Curricular Activities:
. Volunteer as social work in Alkapuri rehabilitation center.
. Done volunteering at Bal Mandir in the Sarangi lessons for children
from June 14, 2007 to august 17, 2007.
. Done volunteering at Kathmandu University computer club for the youth
festival.
. Done volunteering at Kathmandu University computer club for the sau-
fest.
SUMMARY OF QUALIFICATIONS
. Immediate Knowledge on Software (Word, Excel, PowerPoint, quick books)
. Knowledge of keeping records of business transactions, group work
. Multilingual (Nepali, English, Hindi)
. Director/Member of the finance/accounting club at ACE institute of
Management, Nepal
Work Experience
Company: Nabil Bank Ltd
Client: Multiple Clients
Duration 2nd January - 13th Feburary,2011
Role: Intern Trainee
Position: Customer Relationship Management & Remittance
Separates and files remittance form.
Responsibilitie Sorting and distributing incoming mail
s: Prepare checks received for entry into the Remittance
Processing System
Configuring and managing Bank's sub-agents
Preparing the necessary documents for the appointment of
sub-agent
Collecting required information about sub-agent
Explaining to the potential sub-agent about the procedure of
appointing sub-agent by the bank
Follow up of the existing agents
Receiving calls of agent and responding to their queries
Making photocopies of various documents
Data entry about the new sub-agent
Packing and sending the documents
Company: Nebuti Travels Pvt. Ltd
Client: Multiple Clients especially from Nepal, Bhutan and Tibet
Duration June 2011 to January 2012
Role: Assistance Reservation Executive
Position: Assistance Reservation Executive
Handling calls
Responsibilitie Correspond to agents and sub-agents through mails
s: Maintaining files of the day to day bookings
Sending bookings to the hotels.
Company: Krown Laboratory and Referral Centre (K-lab )
Client: Multiple Clients
Duration February 2012 to may 2014
Role: Marketing
Position: SPE (Service Promotion Executive)
Market K-LAB's products and services efficiently and
Responsibilitie effectively
s: Maintain relationship with clients even after deals have been
made and pay follow up visits
Carry out various marketing research and surveys as per the
requirements
Meet with deadlines
Liaise with a range of stakeholders and maintain strong
relationships (doctors, customers, colleagues,
suppliers and partner organizations)
Maintain and update customer databases
Organize and attend events such as medical conferences,
seminars etc.
Meet sales targets
Have complete knowledge of products and services
Arrange for effective distribution of marketing materials
Responsible for securing sponsorships
Contribute to, and develop, marketing plans and strategies
Monitor competitor activity
Support the marketing manager and other colleagues
Also, worked and volunteered as customer service in part-time jobs in
various organizations in Nepal.