Manager Store
Resume:
Samantha J. Morris
Detroit, MI 48204
************@*****.***
OBJECTIVE
A position requiring strong organizational skills with the ability to create and maintain excellent customer
relations
EMPLOYMENT HISTORY
Manager, 03/2007 - 08/2011
Little Caesar's, Detroit, MI
Managed a 15-25 member crew. Responsible for staff scheduling, food cost & inventory control.
Performed staff evaluations.
• Ability to cut cost and decrease staff turnover. Increased quarterly sales and profits by 15%. Ability to
build strong customer relations. Financial transactions & procedures.
Department Manager, 11/2003 - 08/2006
Value City, Westland, MI
Responsible for a team of 5 members. Received & stocked products. Processed invoice orders.
• Staff schedule & development. Increased sales & profits. Handled customer's complaints.
Store Manager, 05/1999 - 11/2003
Sure-Tel, Highland Park, MI
Analyzed information obtained to determine practicability of subscriber and advised subscriber
representative on selection and utilization of services. Weekly and monthly inventory.
• Identified problems, diagnosed causes and determined corrective actions.
Store Manager, 12/1987 - 05/1999
Wendy's Franchise, Detroit, MI
Supervised 45 employees, scheduled work hours, resolved conflicts, trained and motivated staff.
Operated the store in a timely and efficient manner. Ensured expenditures stayed within budget.
• Reviewed financial transactions and monitored budget to ensure efficient operations. Handled
customer's complaints and focused on customer satisfaction.
EDUCATION
Seeking degree - Business Administration
Wayne County Community College, MI
Diploma - Business
Northwestern High School, MI
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