Customer Service Management

Felisha Marie Jones

*** **** **** ******

Alliance, Ohio 44601

330-***-****

********@********.***.***

Objective

I am looking to further my degree in Management Information Systems. I can

apply my accomplished at Notre Dame College to my work ethics to be an

efficient and effective worker for you.

Education

Notre Dame College, South Euclid, OH Expected

December 2012

Bachelor of Arts in Management Information Systems with a minor in

programming.

Relevant Courses

. Java

. Computer decision making

* C++

* Managerial Economics

* Micro/Macro economics

* Alice

* Management Information

* Programming logic

* Information hardware/Software

* Computer Decision Making

* Systems Analysis

* Database Management

* Project Management

* Microsoft Word

* Access / Excel

* Management

* Net Work Essentials

* Visual Basic

Employment

Truline Asphalt, Canton, OH 2010-

Present

. Seal coat driveways and parking lots

. Pave driveways and parking lots

Athletic Trainer Assistant, Athletics Notre Dame College, South Euclid, OH

2009-Present

. Keep supplies stocked and readily available for emergencies

. Keep training areas clean and orderly

Frontline Customer Service, Zeppe's Pizza, South Euclid, OH

2008-2009

. Provided customer service in a made to order food environment.

Activities

Cleveland Browns 2008- Present

. Help physically disabled people to their seat

Cleveland Cavaliers 2008-

Present

. Serve food to people

Playground of Possibilities

2008- Present

. Built a playground for the community

Notre Dame Softball Team

. Starting short-stop 2008-

Present

. Team captain

Contact this candidate