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Customer Service

Location:
Birmingham, AL
Posted:
January 09, 2015

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Resume:

Kameron Standfield

** ***** **** ***. ***

Homewood, AL 35209

205-***-****

************@*****.***

OBJECTIVE

Seeking an entry level position in a stable company that would provide opportunities for growth in

a dynamic and stable workplace.

EDUCATION

Homewood High School, Homewood AL

High School Diploma May 2012

SKILLS & ABILITIES

Proficient in Microsoft Office

Excellent Communication Skills

Organized, Logical Thinking

Attention to Details

Fast Leaner

Dependable

Hard Worker

Flexible

Excellent Problem Solver

Good In Interacting With People

Able to carry and lift 25 to 70 pounds

Very good ability to listen to directions and follow all instructions.

WORK EXPERIENCE

Convergys, Cincinnati, OH 2012 to 2014

Provide customer service for DirecTV

Troubleshooted cable and DVR boxes for connectivity issues

Provided updated account information on billing issues

Assisted customers with cable package upgrades

Custom Loyalty Concepts, Centennial, CO 2010 to 2012

Assisted existing newspaper clients throughout the United States with updated

subscriptions

Took credit card payments for monthly subscription invoices

Took inbound calls for changes in newspaper schedules…(such as holding papers when

clients would be out of town)

Brio Tuscan Grille, Homewood, AL 2009 to 2010

Provided the customers with a pleasant dining experience and quality service.

Conducted final check of food items prior to serving customers to ensure quality

maintenance.

Ensured the cleanliness of dining area and food items before serving.

Cleaned, washed and stored all eating and drinking utensils

Sanitized kitchen surfaces

Responsible to receive and delivery of food orders in a fast and friendly manner

Ensure accurate cash handling

Demonstrate teamwork by keeping an eye on my fellow server’s tables and help out when

possible

Responsible for delivering excellent customer service

Stock service areas with supplies such as coffee, food and utensils

Paint and refurbish worn benches

VOLUNTEER & COMMUNITY

Love Fellowship Christian Center 2013

Shades Valley YMCA – Summer 2011



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