Insurance Agent Health

Hughie j. NAirn

305-***-**** *******@*****.***

*** ** ** ****** *****, Florida 33127

To obtain a challenging and rewarding position that will utilize and

expand my capabilities as a Benefit Counselor.

Key qualifications

Assertive, self-motivated, goal oriented, organized and efficient

Quick leaner of procedures and methods

Dependable - can work without supervision

Effective communication skills, both written and oral

More than eight years of successful experience in collections

Strong telephone and negotiation skills

Motivated and enthusiastic about developing good relations with clients

Professional in appearance and presentation

Working knowledge of Microsoft Word

Relevant experience and skills

Licensed in most states for life and health insurance

Sell life insurance and pre-legal policies

Sell Blue Cross Blue Shield of Florida One Man Group Insurance, 2.3

Man Group Insurance, over/under 65 individual health, life, and dental

insurance

Verify/Close health insurance policies for non-licensed agents

Call center: responsible for enrollment benefits for various employers

Customize insurance programs to suit individual customers

Interview prospective clients to obtain data about their financial

resources and needs, the physical condition of the person or property

to be insured, and discuss any existing coverage

Sell various types of insurance policies to businesses and individuals

Seek out new clients and develop clientele by networking to find new

customers and generate lists of prospective clients

Explain features, advantages/disadvantages of various policies to

promote sale of insurance plans

Contact underwriter and submit forms to obtain binder coverage

Ensure that policy requirements are fulfilled including any necessary

medical examination and the completion of appropriate forms

Confer with clients to obtain and provide information when claims are

made on a policy

Assisted in the accounts receivable process to ensure accurate and

timely management of billing

Researched billing related issues as necessary to process billing to clients

Answered accounts receivable phone inquiries and follow-up

Called and/or mailed correspondence to customers as necessary in order

to update accounts

Assist with related special projects as required

Prolific in indemnity and managed care (HMO, PPO, POS, HSA, and HRA)

Responsible for providing customer service for patient inquiries

regarding all types of insurance, DRG’s, DX’s payments, attorneys,

doctor’s offices, and procedures for doctor’s offices

Handled collections on past due accounts, reconciled payment

discrepancies: resolved client billing issues

Successfully received records for unbilled and delinquent claims,

analyzed required documentation for prompt and accurate billing

Provide volunteer services for the FedEx Orange Bowl and NFL Super Bowl CLI

Tutor math concepts for Princeton Review for SAT

Assist in administration of national exams such as SAT, ACT, LSAT, etc.

Employment history

Benefit Communications Inc. Benefits Counselor

Nashville, TN September 2010 - December 2010

Unemployed January 2010 - August 2010

Benefits Communications Inc. Insurance Agent

Nashville, TN November 2009 - December 2009

Unemployed September 2009 - October 2009

Cinergy Health Insurance Agent

Miami, FL June 2008 - August 2009

Unemployed February 2008 - May 2008

Interactive Technologies Health Insurance Agent

Miami, FL July 2006 - April 2008

Liberty National Life Health/Life Insurance Agent

Miami, FL July 2005 - March 2006

Education

Dillard University 1978 Bachelor of Arts in Accounting

New Orleans, LA

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Hughie Nairn

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