Service Quality
Resume:
Travis S. Smith
**** **** ****** **** ***.**** College Park, Ga. 30349
***************@*****.***
Experience:
Porsche Logistics Services Feb. 2007- July 2012
Position: Shipping Lead
Developed a logistics system that increased productivity, efficiency and
revenue for the company.
Exhibited outstanding leadership skills by efficiently supervising 12+
employees.
Motivated fellow employees to exceed company standards and guidelines.
Coordinated and managed the shipment of inventory to regional and
international locations.
Maintained order within the logistic tracking system to accurately verify
the distribution of quality inventory.
Process shipments in coordination with company guidelines.
Assisted with the loading and unloading of products and merchandise using
heavy machinery.
Increased team work by effectively and equally distributing the daily
tasks and knowledge of multiple roles with each employee.
Evaluated daily reports to ensure the compliance of safety regulations.
Adhered to quality service standards while maintaining a cordial
relationship with clients.
Managed the upkeep of the warehouse and ensured the maintenance of the
greatest physical standard within the company.
Georgia Crown 2003-2006
Position: Material Handler
Managed the intake and distribution of orders from clients.
Efficiently processed requests for products.
Compiled and maintained the order of merchandise and stock.
Successfully completed the transportation of merchandise to multiple
client bases.
Logi Tran 2002-2003
Position: Fork Lift Operator
Managed the transportation of materials between multiple facilities.
Ensured quality standards and protocols in the conveyance of equipment
and merchandise.
Complied with company and governmental regulations when transmitting
hazardous and dangerous material.
Integrated Airline Services 1999-2002
Position: Ramp Agent
Maintained order within the assembly and dispersion of packages and
materials.
Demonstrated quality service in adhering to the needs of customers.
Established a courteous demeanor with clients.
Abided by the regulations and safety procedures outlined by the
organization.
Achievements & Certifications:
Developed a logistics system that enabled the Northeast Porsche facility
to consecutively exceed company standards and remain #1 in the United
States for shipment quality.
Porsche Certificate of Recognition for Outstanding Service.
Porsche PDC Teammate of the Month
Porsche PDC Safety Team Member
Fork Lift Certified
Pallet Jacket Certified
Cherry Picker Certified
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