QA Analyst
Resume:
Najed BenAmmar
*** *. ******* ******, *** ***, Alexandria, VA 22304
*****.********@*****.***
PROFILE: Quality Assurance Analyst with over 13 years of manual and automated testing experience in software of web-based
and client/server applications.
I worked with Functional, Integration and System testing teams. I have strong knowledge of software development life
cycle and software testing methodologies.
I contributed to company’s overall objectives in improving processes and satisfying our customers.
I’m detail oriented, accurate, efficient and able to work as a team player or independently.
I'm motivated by working on challenging problems and tasks. I’m interested in being an active member of a dynamic
and resourceful team. I work well under pressure and tight schedules.
TECHNICAL SKILLS:
Operating Systems: Windows7/XP/2000/NT/98/95, UNIX, MS DOS.
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Test Automation: HP Quick Test Pro, HP Quality Center, Rational Robot, Microsoft Test Manager.
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Software: IBM Rational Clear Quest, Personify, SoapUI, BMC Remedy, SharePoint, Crystal Reports,
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Cognos Report, XML, DNN (DotNetNuke), ApexSQL, WebEx, Toad, Parature, MS Office Professional, MS
Projects, MS Visio, Adobe and MS-Studio.
Languages: SQL and SQL*plus programming in Oracle environment, MS SQL Server, Visual Basic, HTML
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4.0 and JAVA Script.
Applicable Skills: Database Design, Database Management, Systems Analysis and Design, Multimedia, Web
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Design and client/Server.
CERTIFICATION: HP QuickTest Professional ALP, MD
IBM Rational Suite Test Studio Rational University, VA
PROFESSIONAL EXPERIENCE:
MAMI SA (10/2009 – 03/2010 & 06/2014 – 10/2014) Tunis, Tunisia
Quality Assurance Lead / Business Analyst Consultant
Wrote, maintained and executed test cases based on requirements and use cases.
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Led test case reviews, design reviews and change control activities.
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Created and contributed to test plans, test requirements, test scenarios, and test data for use during all testing
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phases of the software development lifecycle.
Ensured that test plans and scenarios fully exercised on every aspect of the product.
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Produced and presented formal test plans; lead the testing effort for assigned projects.
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Documented and reported issues discovered, and follow up with PM and Developers for solution.
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GbHawk (10/2013 – 03/2014) Alexandria, VA
Quality Engineer / Requirements Discovery and Documentation
Tested the application on SharePoint for broken links and functionality not working as designed.
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Conducted scrum meetings & reported Bugs and defects.
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Wrote and executed Test Cases based on requirements and specifications.
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Generated initial prioritization lists for bug fixes, enhancements and new features based on NSF business
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need and customer demand.
Worked with NSF staff and business owners to understand high-level requirements and deadlines.
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Coordinated with the development team to ensure that the requirements are appropriate and achievable.
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Assisted users with User Acceptance Testing and Production support.
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ActiveHealth Management (08/2010 - 03/2012) Chantilly, VA
Quality Assurance Engineer / Production Support
Performed System Test, Functional Test, Integration test, Data Verification, Database test, Batch loads and
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Regression Test.
Wrote and executed Test Cases based on requirements and specifications for .Net Sites.
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Reviewed the Project Requirements Specifications with Business Analysts and Development teams.
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Handle the tasks of ensuring that the Pre-UAT activity is performed accurately and efficiently.
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Assisted users with User Acceptance Testing and Production support.
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Handle the tasks of explaining UAT scope, criteria and entry/exit strategy to less trained professionals.
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Developed test cases and test scripts and upload in VSS and SharePoint.
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Used SOAP UI to test Web services.
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Conducted daily scrum meetings.
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Raised, recorded and retested defects using SharePoint and Rational ClearQuest.
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Worked closely with Business Analysts and Development Teams to understand the system logic and problems
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solving.
Participated as an integral member of QA team to identify gaps in the design documentation necessary to
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deliver a complete feature.
Participated in Design Review sessions presented by Business Analyst to better understand the proposed
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changes.
Worked proactively with Developers in program analysis and reproduction.
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Interacted with customers and troubleshoot problems to provide a high level of customer satisfaction.
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Evaluated and tested the programs and Development procedures to verify that it functions according to
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clients’ requirements.
Performed production checkout in staging environment before the release.
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Worked on SAAS projects like Advocate and Heartland health clients.
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Worked as a production support resource to analyze and find fix for production issues.
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TMA Resources, Inc. (03/2001 – 08/2009) Vienna, VA
Senior Quality Assurance Analyst / Associate Business Analyst
Created test cases, test conditions and strategies and analyzing test output results.
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Developed summary defects’ reports via Rational Clear Quest tool and sent to upper management.
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Handle the tasks of identifying defects and perform root cause analysis by analyzing data quality issues
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Helped the organization staff in planning data sets for UAT.
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Performed Integration test, system test and guide clients through user acceptance testing.
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Proactively worked with BAs and Developers in problem analysis, reproduction and resolution.
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Performed Functional testing on TIMSS application in multiple projects such as ABA, YMCA … etc.
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QA Lead for clients such as SHRM and ASTD in meeting their business objectives.
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Employee of the quarter in TMA Resources, Inc. 2003
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Tested Personify e-Business suite built on DotNetNuke (DNN) framework.
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Built and Administered Rational ClearQuest.
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Set ApexSQL audit trails by users for TIMSS application.
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Tested TIMSS application through the backend using MS-SQL and Oracle Database.
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Strong Organizational Skills, Detail Oriented, Analytical, Task Oriented and Strong Team player.
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Performed system analysis of clients systems, created Use Cases and Systems requirements.
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Commerce One / AppNet, Inc. (03/2000 – 02/2001) Arlington, VA
QA / QC Test Engineer
Wrote test cases, test specifications, test procedures and test plans based on IEEE standards.
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Delivered test cases on time for E-Commerce applications (B2C and B2B) of dotcom projects such as
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EthanAllen.com, GetPlastic.com, and eOutlets.com.
Established the use of automated testing using Rational tools.
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Used Performance-testing capabilities to validate response times of complex e-commerce systems.
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Provided analysis in determining performance bottlenecks and recommended possible solutions.
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Led performance testing team in projects such as EthanAllen.com and GetPlastic.com
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Automated GUI regression testing using Rational Test Studio.
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Discussed testing issues and testing results with developers, QA team and project managers.
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AIM, Inc. (09/1999 – 02/2000) Pittsburgh, PA
Information Systems Consultant
Assisted information system manager to come up with the best practice to company’s success.
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Searched the most appropriate software and hardware needed for the company as a whole.
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Analyzed, prepared and presented Software and Hardware comparison report used by managers.
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Installed and managed NT servers (Configuration, access control, drive/file sharing).
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Upgraded and maintained company’s Software and Hardware.
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Built web site client profiles and summary usage reports (WebTrends Log Analyzer).
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EDUCATION: Bachelor of Science in Business Administration (MIS concentration)
Duquesne University, Pittsburgh, PA 1997 – 1999
Dean’s List 1996, 1997, and 1999
RESIDENCY STATUS: US Citizen
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