Sales Customer Service
Resume:
Lisa M. Roggio
Brooklyn, NY 11229
********@*****.***
QUALIFICATION PROFILE:
Results oriented Sales Professional with exposure to business development,
marketing, strategic planning, client relationship management, and customer
service
Proven success leading business development efforts, expanding customer
base, and increasing revenue potential within organizations.
Excellent communication skills
Exceptional leadership abilities concerning team initiatives
Skilled in improving customer retention levels within high competitive
markets
WORK EXPERIENCE:
Nick Roselli OccupationalTherapy 5/00- 3/1/10
Marketing Manager/ Public Relations Coordinator/ Patient Representative
Launched a marketing department after 5 years of in-office support and
administrative experience
Identified and prioritized high-volume prescribing physicians,
participating in sales functions within various organizations.
Led business deveopment and marketing efforts, which expanded the customer
base and introduced products and services into specialty markets.
Conducted market research, identified emerging trends, and introduced
marketing strategies
Spearhead all marketing initiatives to support sales efforts: designing
promotional materials and mail-outs to drive brand recognition and earning
potential.
Strategies to develop and maintain business relationships
Handled client relationship management functions, which included promoting
enduring relationship with a diverse clientele.
Role as Patient Representative cultivating positive and enduring
relationships with Physicians and patients
Expert at networking
Expert in sales and advanced in understanding of research allowing for
articulate and persuasive delivery of sales presentations
Established and managed strategic relationships to leverage significant
long-term business opportunities for a medical organization.
Physical Therapy & Sports Rehab of New York
03/00-03/03
Administrative Assistant
Assisted in the delivery of patient therapy
Provided exceptional customer service
Maintained a stress free environment for optimal recovery and
rehabilitation for severely injured patients.
EDUCATION
NEW YORK UNIVERSITY: 2012
MAJOR: Biology- courses as an undergrad allowing me to enhance my knowledge
within the Medical field. Courses completed- Anatomy & Physiology I&II,
Microbiology, Chemistry, Infant to Adulthood psychology, Statistics, Health
& Nutrition.
SAINT FRANCIS COLLEGE: Graduated: May, 2005
MAJOR: B.A. in Communications- Specializing in Advertising, Public
Relations, Marketing, Business
SKILLS: Proficient in MS Word, Excel and internet savvy.
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