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Customer Service High School

Location:
Florida
Posted:
January 09, 2015

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Resume:

Haley Griffith

***** ********* ***** *****, ************, Florida 32225

904-***-****

EXPERIENCE

Pillar Construction and Cornerstone Homes Realty

Office Manager

April 2013-Present

* Creation and management of office filing system

* Maintain company social media Facebook, Twitter, Websites, etc.

* Manage and track estimates

* Manage Accounts Payable

* Quickbooks daily entry by established due dates

* Manage Accounts Receivable

* Manage bank deposits

* Complete monthly bank reconciliation

* Assist with creating monthly financial statements

* Profit and Loss reports

* Balance sheet

* Income statement

* Cash flow

* Responsible for operational office equipment and supplies

Daily operational elements/use:

* Quickbooks 2013

* Microsoft Excel

* Microsoft Word

* Microsoft Office

* Daily email correspondence

* Office phone system

Sol Us Tanning

Store Manager

September 2013 - Present

* First impression management

* Customer service

* Customer complaint resolution

* Sales of tanning packages and products

* Management of inventory

* Managing salon cleanliness

* Sterilization of tanning units

* Sweeping and mopping floors

* Cleaning of windows

* Cleaning bathrooms

* Taking out trash

* Client payment processing

* Credit card

* Cash

* Gift certificates and coupons

Hidden Hills Country Club

May 2011-September 2012

* Community pool lifeguard

* Red Cross certified lifeguard

* Red Cross certified in CPR

* Country club restaurant hostess

* Greeting customers

* Taking reservations

* Handling to-go orders

* Answering a multi-line phone system

Skills

* Strong written and oral communication skills

* Strong organizational skills

* Professional phone etiquette

* Experience using a multi-line phone system

* Fast learner with the desire to succeed

Degree

* Sandalwood High School

High School Diploma

June 2012

* Florida State College of Jacksonville

2012-2013, 2014-current



Contact this candidate