|Manisha Sinha |
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|**** Grand Palm Dr. |
|Tampa,33647 813-***-****/925-***-**** |
|********@*****.*** |
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|Career Objective |
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|To seek a challenging job in a company that is progressing and offering |
|opportunities to enhance one's skills and personality, and to keep learning on a |
|continual basis in the ever changing environment & to develop Multifunctional |
|skills set in order to grow & excel as a successful knowledge member of the |
|emerging knowledge world. |
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|Expertise Summary |
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|10+ years of experience in Software Testing, Quality Assurance, and Development |
|of various business applications in Unix based, Web based, Client / Server |
|Applications and Ecommerce. |
|Sound knowledge of manual and automated Testing, Black Box, White Box, System, |
|Regression, Integration, Functionality, and User Acceptance Testing of both |
|client-server and Web-based Internet & Intranet applications. |
|Proficient in preparing Test strategy, Test plans, Test case designs, Test case |
|development, Test script designs and execution of various test scripts using |
|QuickTestPro (10), TestDirector (7.2), Quality Center (9.0), Watir (1.5), Firebug |
|1.3.1, IDE. |
|Good at understanding the Business Requirement Documents, Functional |
|Specifications and Technical Specifications. |
|Proficient in preparing Traceability, Defect densities and Defect counts QA |
|matrices. |
|Excellent knowledge of full Software Development Life Cycle (SDLC). |
|Working knowledge of multiple databases like DB2, MySQL Server and Oracle. |
|Possess good understanding of HTML, Microsoft Word, Microsoft FrontPage, Microsoft|
|PowerPoint, Microsoft Excel, C++, Java, VB Script and Ruby 1.8.5 . |
|Good communication and interpersonal skills and work very well under pressure with|
|users and other team members. Analyzing and managing things comes naturally to me.|
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|Experienced with administration of the HP Test Director and Quality Center. |
|Experience in Agile methodology, development and execution of manual and automated|
|Testcases. |
|Worked in Java Development project and have strong knowledge and understanding of |
|Java and SQL. |
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|Educational Background |
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|Post Graduate in Computer Science (5 year degree course) |
|Banasthali Vidhyapith (University), Rajasthan, India. |
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|Technical Profile |
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|Testing tools |
|Quality Center (9.0), Quick Test Pro (10.0), Test Director (7.2), Bugzilla, Test |
|Link (1.7), Mantis, Test Track Pro (7.1.1), Watir (1.5), Charles(3.2.1), JIRA, |
|Firebug 1.3.1, IDE, Silk Performer, Rational AppScan 7.7 |
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|Operating Systems |
|Windows XP/2000/2003,Windows 7, Unix, Linux, Mac OS X v10.6 (Snow Leopard) |
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|Languages |
|C++, Java, SQL, Oops Concepts |
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|Databases |
|SQL 2000, SQL 2005, MySQL, DB2, Oracle |
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|Scripting Languages |
|HTML, XHTML, VBScript, Ruby 1.8.5 |
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|Application Servers |
|Jakarta Tomcat Server 5.5, JBOSS 4.2 |
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|MS-Suite |
|MS Word, MS Excel, MS Access, MS Outlook |
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|Version Controls |
|WinCvs 2.0, Perforce, SVN |
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|Database Tool |
|TOAD, pgAdmin III 1.0 |
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|Browsers |
|IE 6, 7,8, Firefox,Chrome,Safari |
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|Networking tools |
|Wire Shark Version 0.99.7 |
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|Agile Tools |
|Rally,JIRA, Green Hopper |
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|Professional Experience: 10+ years of IT experience in various phases of software|
|Testing and development including System Analysis & Design, Integration, |
|Implementation, User Training and Documentation. |
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|Intuit, Mountain View, CA |
|Sep 2010 - Till date |
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|Job Title: Senior Automation Engineer |
|Project: Intuit Payment Network and Grow your Business |
|Test Tools: Selenium Web Driver, QuickBase, Net Beans IDE 7.1, JIRA - Green Hopper|
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|Environment: Perforce, tcrunij, Rally, Java, Java Script, IE 7/8/9, Firefox |
|3.X-8.X, Chrome, Safari 4.x, MySQL, Hudson, HTML, XML, Hudson |
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|PaymentNetwork is an affordable way to send and receive payments over the |
|Internet. From Intuit, the makers of QuickBooks, Quicken and TurboTax. |
|https://ipn.intuit.com/ |
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|Intuit's all-in-one website builder lets you customize a ready-made design. |
|http://www.intuit.com/website-building-software/ |
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|Responsibilities: |
|Requirement Analysis, Test planning, Test Strategy, Test Data, Test Execution, |
|Defects Tracking and Reporting, |
|Automate test cases using the built in framework in Selenium Web Driver using |
|Netbeans IDE. |
|Create and Fix Automated Test Cases from Regression suit. |
|Test Strategizing, come up with innovative ideas to test the system effectively, |
|organize Bug Scrub. |
|Live Testing and Support. |
|Tests lead the Ecommerce QA Team. |
|Represent COE Team in Test Planning meetings, Scrums and other forums. |
|Work closely with different teams and groups in agile methodology using Green |
|Hopper. |
|Participate in daily scrum and work proactively in 3-weeks release cycle. |
|Work in the new initiative and whitespace projects to launch the intuit products |
|in the marketplace. |
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|Cisco, San Jose, CA |
|June 2009 - Sep 2010 |
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|Job Title: Senior Automation Engineer |
|Project: Cisco Pulse |
|Test Tools: QTP (10), Cisco defect tracking tool, WireShark (0.99.7) |
|Environment: JavaScript, Struts 2, Tomcat, Dojo, AJAX, Attivio, Truviso, Solr, |
|REST API, Kerberos, L1 - L2 networking, TCP/IP and HTTP protocols, pcap, pmod, |
|Presence |
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|Cisco Pulse - Locate and Collaborate with Experts in an Instant. |
|Cisco Pulse delivers a powerful new way to harness the collective expertise of |
|your workforce, making it quick and easy for employees to find the people and |
|information they need to get their work done. |
|. http://www.cisco.com/en/US/products/ps10701/index.html |
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|Responsibilities: |
|Coordinating with project architecture to understand the requirements. |
|Creation of high level scenarios. |
|Creating test plan and test strategies for regression cycles. |
|Automation of Regression Test cases using QTP 10. |
|Automation of backend verification using QTP 10. |
|Maintaining bug matrices. |
|Using WireShark to read pcap files to debug the data transfer issues. |
|Encrypting and decrypting different documents files for FIFO. |
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|Adobe, SFO, CA |
|April 2008 - June 2009 |
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|Job Title: Senior Web QA Automation Engineer |
|Project: Partner Portal |
|Test Tools: QTP (9.5), Test Suite, Bugzilla (2.20), CFC Unit, Charles:web |
|debugging proxy; Omniture Tools |
|Environment: ColdFusion (8.0.1), Apache, CFusion, AJAX, Flex(1.5), Flex (2.0.1), |
|Jrun4 (U7), Oracle 10.2.0, TOAD, DreamWeaver (8.0), CVS, Perforce, Rational |
|AppScan 7.7, Silk Performer, Rally |
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|Adobe offers an award winning technology and software that has redefined business,|
|entertainment, and personal communications through developing a new standard for |
|producing and delivering content that engages people anywhere at anytime. Their |
|software helps companies create, manage, and deliver information more powerfully |
|so they can connect with their customers. |
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|Responsibilities: |
|Analyzed business and functional requirement to design System Integration Testing |
|and User Acceptance Testing Test Cases for applications functionality. |
|Responsible for test planning and leading and coordinating Off-shore Test |
|Resources in India using agile methodology. |
|Defined Entrance / Exit criteria and provided continual Risk Assessments to Senior|
|Management. |
|Responsible for developing automation frame work using VB Script. |
|Responsible for writing QTP scripts to automate partner portal |
|functional/regression testing. |
|Performed functional, negative, regression, system integration (SIT), acceptance |
|(UAT), security, browser compatibility, and performance testing for partner portal|
|web application. |
|Responsible for developing and maintaining Applications QA Wiki. |
|Responsible for developing and maintaining internal Application QA Website with |
|Macromedia Dreamweaver8. |
|Responsible for testing and tracking bit downloads and page visits and other data |
|that is required for tracking the progress and performance of the website using |
|Omniture tools. |
|Responsible for data migration testing. |
|Developed scripts for performance test for search tool using Silk Performer. |
|Responsible for testing security using AppScan and manual XSS and SQL injections |
|for Partner Portal. |
|Developed Traceability matrices to help a proper test coverage and verified |
|traceability of Test Conditions to Test Cases. |
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|Autonomy ZANTAZ, Pleasanton, CA |
|Jan 2007 - April 2008 |
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|Job Title: Senior Automation Engineer |
|Project: Audit Center and Digital Safe |
|Test Tools: QTP (9.1),Test Track Pro(7.1.1), Test Link (1.7), Mantis, Watir (1.5),|
|Ruby(1.8.6), Firebug 1.3.1, IDE |
|Environment: Java(5.0), MySQL(4.1.7), DB2(2.6.80), XMLBeans (2.2.0), JBoss 4.2, |
|Ant 1.7.0, Log4j, Unix, WindowsXP |
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|Autonomy ZANTAZ is a global provider of enterprise-class software and on-demand |
|solutions for Information Retention and Discovery Management, enabling |
|organizations to cost-effectively manage electronic document and messaging |
|resources, fully comply with industry regulations and proactively manage complex |
|litigation and discovery requests. ZANTAZ' integrated set of content retention, |
|compliance, electronic discovery and litigation support solutions enable |
|organizations to capture, preserve and access unstructured digital |
|information-including email, IM, files, scanned documents, and other electronic |
|records-and review and produce relevant documents for legal, regulatory and |
|corporate policy requirements. |
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|Responsibilities: |
|Designed and developed reusable GUI based testing/verification scripts through the|
|use of Quick Test Pro (9.1). |
|Developed and executed test suites, including manual and data-driven regression |
|testing, GUI testing, performance and stress testing, and reliability and recovery|
|testing. Documented and/or packaged test suites and made them available to all of|
|engineering and QA. |
|Developed, maintained, and deployed testing tools and test data for use during |
|internal QA testing and/or by other organizations. Coordinated the development of|
|tools with engineering and other internal users. |
|Participated in the design, deployment, management, and maintenance of the QA |
|testing labs. Collaborate with QA team to maximize use of available resources and|
|adjust labs as necessary. This will include deployment, configuration, and |
|administration of hardware, software, and network interfaces, with emphasis on |
|integration between components. |
|Participated in issue resolution with engineering and other internal customers. |
|Reproduced issues in QA labs and examined issues in production environments. |
|Provided analysis and data for use in debugging. Entered, tracked, and verified |
|bugs found during testing or production analysis, and worked with Technical |
|Support and production engineers to document and mitigate the effects of |
|unresolved issues. |
|Assisted in the development and implementation of a formal QA program including |
|Quality Policies, Procedures and Test Plans. Proposed and developed test |
|strategies, which shall be part of the company's QA process. Deliverables include |
|High Level and Detailed Test Plans, Test Case Documents and Sign-off sheets for |
|each release. |
|Used "Watir" to develop functional test cases. Replaced all the test cases |
|developed in QTP to Watir. |
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|Persystent Technologies, Tampa, Florida |
|Jan 2005 -Dec 2006 |
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|Job Title: Senior QA Engineer |
|Project: Persystent Enterprise |
|Test Tools: QTP (8.2), Quality Center (9.0), Bugzilla (3.1.1) |
|Environment: C++, .NET 2.0, IBM Tivoli Provisioning Manager for OS Deployment |
|toolkit, SQL Server 2005 |
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|Persystent Enterprise is a network-based, proactive Self-Repair application |
|designed for maintaining network clients running Microsoft Windows 2000 and |
|Microsoft Windows XP Operating Systems. The primary goal of Persystent 2005 is to |
|maintain a healthy state of Operating System files, of approved packages |
|(installed applications and patches or Service releases) and continued virus-free |
|operation on all client computers. This is accomplished by repairing each client |
|computer using known good images, referred to as Customized Images, prior to the |
|OS fully loading. |
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|Responsibilities: |
|Initiated business re-engineering process to improve software delivery. |
|Managed onsite and offshore members of QA test team responsible for producing |
|quality software. |
|Responsible for re-engineering automation test process using testing standards and|
|creating regression test strategy. Used HP Quality Center and Quick Test Pro 8.2 |
|for automation of tests. |
|Responsible for complete project life cycles, including test requirements |
|determination, technical planning, scheduling, design, implementation, testing, |
|and documentation. |
|Monitored the status of various test projects and manpower utilization and |
|resolved test and assembly anomalies to facilitate adherence to project schedule. |
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|Assisted the business planning team in ensuring that all new platform deliveries |
|were coordinated and managed according to business needs. |
|Maintained excellent customer relationships, resolved problems effectively, and |
|served as a resource to other customer and sales team members. |
|Provided environment for systems testing, new software and hardware installations |
|as well as network troubleshooting and security testing. |
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|TCS, Tampa, Florida |
|Aug 2003 - Jan2005 |
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|Client: JPMorgan Chase Card Services |
|Job Title: Senior QA Engineer |
|Test Tools: QTP, Test Director |
|Technologies: EJB, Java, Jintegra, VB(6.0), ActiveX, Oracle, Informix |
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|Chase Card Services delivers credit cards and other related payment products to 96|
|million card holders and more than 700,000 merchant outlets throughout US. It is |
|market leader in both card-issuing and merchant acquiring services. |
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|Projects: Oasis System Redesign |
|The Oasis system redesign improved navigation system reduced time required to |
|access each function thereby reducing the AHT for each call. Redesign was done for|
|following goals in mind: |
|Eliminate redundant modules |
|Improve efficiency in modules by organizing logical processing options |
|Reduce Average handling time (AHT) |
|Design processing options (Resulting actions) based on decision engines. This |
|reduces reliance on code changes and provide flexibility to make system changes |
|faster |
|By examining current QA referral codes (CSR processing errors) systematic measures|
|can be built within modules. |
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|Testing Responsibilities: |
|Develop test cases and test scripts on the basis of requirements |
|Verify ALL instances in the current OASIS system which call the various Screens |
|are re-directed to display the new tab formats with the appropriate screen |
|selected. |
|Verify all the functionality of each of the new screens using customized test |
|cases. |
|Performed Regression Testing using automated Test cases using Quick Test Pro |
|(8.0). |
|Follow the change control procedures and log all results into the Test Director |
|7.2. |
|Used HP's Test Director to generate Reports, manage Defects and track them to |
|completion. |
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|BMC Software, Pune, India |
|Sep 2002 - July 2003 |
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|Job Title: Senior QA Engineer |
|Test Tools: WinRunner, Test Director |
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|BMC Software Inc., headquartered in Houston, Texas, USA, opened its Indian |
|subsidiary in Pune, India in August 2001. This international office is an offshore|
|development center (ODC) for BMC Software, Inc. It is a 100% export oriented unit |
|(EOU) registered with the Software Technology Parks of India (STPI). |
|Project: Administration Maintenance System |
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|Worked as QA Engineer for Administration Maintenance System, The aim of the |
|project was to develop an Administration Maintenance System, which regulates the |
|working of various departments and their accountability at the end of the day and |
|their performance. |
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|Responsibilities: |
|Analyzed the Business Requirements document and involved in the development of the|
|Test Plan and Test Procedure based on the requirements. |
|Developed Test Scripts and Test Cases manually. |
|Worked with Synchronization Points, Bitmap Verifications in the TSL scripts and |
|setting Batch modes in WinRunner. |
|Performed Regression Testing using automated Test cases using WinRunner. |
|Worked on various execution modes like Update, Verify, Debug in WinRunner. |
|Wrote reusable compile modules in TSL. |
|Created GUI Maps for each module and created some user defined functions and |
|prepared design documents using WinRunner. |
|Analyzing the results based on the Hits per second, Concurrent Vusers, Bytes |
|transmitted per second using LoadRunner. |
|Documented the bugs as Test Report and divided success and failure in the Test |
|Director. |
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|CDAC, Pune, India |
|Jan 2001 - Sep 2002 |
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|Job Title: Member of Technical Staff |
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|Established in March 1988, as a Scientific Society of the Department of |
|Information Technology Ministry of Communications and Information Technology |
|Government of India, The Centre for Development of Advanced Computing (C-DAC), is |
|primarily an R & D institution involved in the design, development and deployment |
|of advanced Information Technology (IT) based solutions. |
|Project: Text to Speech |
|Technologies: VC++ (MFC & SDK), SQL Server, IIS, ASP |
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|Speech Synthesis: |
|A speech synthesizer converts written text into spoken language. It provides a |
|computer with the ability to speak or "read outloud". Speech synthesis is also |
|referred to as text-to-speech (TTS) conversion. |
|Responsibilities: |
|Analyzed the Business Requirements document and involved in the development of the|
|Test Plan and Test Procedure based on the requirements. |
|Developed Test Scripts and Test Cases Manually. |
|Tested the "Pravachak" Software using different kinds of inputs text to analyze |
|the different constructs of the language and to test the translation of the input |
|text in different Indian languages. |
|Tested all the wave files and samples for user selected voice. |
|Developed Access databases for sound wave files and input text samples. |
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|Project: MultiLingual Chat Application |
|Technologies: Java, SQL Server, JSP |
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|The Chat Server technology along with the Translation tool, where-in users have |
|access to information in his desirous language, not just any predetermined |
|language, but from English to Indian Languages and among Indian languages. The |
|tool is intended to develop for the clients who are very much restricted to their |
|native language or are well versed with their national language. It breaks the |
|language barrier among Indian languages chatting. |
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|Responsibilities: |
|Defined the performance goals and objectives based on the client requirements and |
|inputs |
|Scheduled meetings and interacting with the persons aligned such as Project |
|managers, DBA, Network administrators etc. |
|Prepared Test Plan and Test Cases for the modules of the application. |
|Did Unit testing and GUI Testing for the application. |
|Prepared Performance Test Strategies and Performance test plan. |
|Created and assigned task list, check list, estimations and deliverables. |
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|References: |
|Available on request |