Software Engineer

BILLY J. JONES

***** ******* **** ***** **** PHONE - 240-

***-****

Hagerstown, MD 21740 ALT PHONE - 240-***-****

E-MAIL - ***********@*****.***

OBJECTIVE Seeking a challenging and creative position in the

Computer Information

Field which will utilize academic credentials and past work

experience while providing professional growth and the

ability to contribute to the success of the organization.

EDUCATION Bachelor of Applied Science Degree in Computer Information

Systems,

Strayer College, Woodbridge VA, fall 1997

Microsoft Certified Professional certification achieved Oct

12, 1999.

Electronics Technology Diploma - Computer Learning Center,

Springfield VA, July 1989 through April 1990.

Completed the following Vendor training courses;

Microsoft Exchange Server 5.5 Series

Concepts & Administration, Design & Implementation. July

1998

Supporting Microsoft Windows Terminal Server. January 1999

MetaFrame Administration. January 1999

Novell Certified Network Analyst, February 1995.

Hewlett-Packard Certified Laserjet Maintenance and Repair,

Dec 1991.

IBM PS/2 Warranty Service Authorization Training, January

1991.

Compaq Computer Corporation Technical Training, January

1991.

Certified Apple LaserWriter Service Training, July 1990.

Certified Machintosh Service Training, April 1990.

Trained and Certified by Radius and GCC.

Current : SECURITY CLEARANCE: Top Secret SCI, with Poly

"CI"

WORK HISTORY August 2010 to Present - Booz | Allen | Hamilton

Associate, Systems Development

Booz | Allen | Hamilton: A Strategy and Technology

Consulting Firm.

Working with and in an exciting and dynamic team-oriented

environment that combines technical network engineering

talent with business and security consulting to deliver

high-quality client IT and IS solutions.

BILLY J. JONES (Continued)

Provide daily maintenance, care, and sustainment of the

Servers and its associated interfaces and data.

Perform daily maintenance and operations, backup, software

patch management, and general troubleshooting of an n-

tiered application environment

Work with System Administrators to effectively maintain and

support the Windows network

Review hardware and software components for suitability to

client needs and quality assurance

-System components include: Design, develop, deploy,

maintain, and monitor networks, including switches,

routers, firewalls, UPS units, CD-ROM servers, HP printers,

and other miscellaneous network components and peripherals.

Software includes proprietary and off-the-shelf software,

such as: Windows 7, XP, 2003, 2008, Net Backup, Citrix,

Telnet, Quest Utilities, Norton Antivirus, WinZip, Adobe

Acrobat, MS Exchange, MS Office 2007 Suite, and Norton

Ghost.

March 2004 to August 2010 - Bowhead Support Services

Sr. System/Network Administrator

Installs and configures new and existing hardware and

hardware upgrades on assigned Windows 2000 Servers and

Windows 2003 Server systems. Installs new software

operating systems, user applications and software upgrades

on these systems. Maintains all operating system's and

third-party application security

patches. Manages Front End Web architecture to include

failsafe design concepts such as hardware load balancing

across web server farms consisting of redundant systems and

hardware components. Performs daily system, intrusion

detection, account, and web site auditing. Reviews log

files and security files to ensure systems are running

correctly and the system has not been compromised.

Performs network and system security accreditation on all

systems and network components as required. Implements

base and department security polices concerning computer

systems. Understands and complies with DITSCAP processes.

Builds, Configures, and Maintains Load Balancing Switches,

IIS and Apache web servers, Cognos application and file

servers, and Oracle database servers. Develops system

installation and change documentation. Accepts and

performs assigned tasking in compliance with departmental

CM policies and procedures from Concept of Design through

implementation and operational phases. Interfaces with and

provides System Administration support to client

departmental development and test teams.

BILLY J. JONES (Continued)

Researches new technologies and prepares white papers as

required. Makes recommendations based on research and

proof of concept efforts.

Performs scheduled backups and recovery of files and

systems as required. Creates and removes user accounts as

necessary and configures systems to support developed and

third-party applications in accordance with security

accreditation requirements Provides third tier support to

helpdesk personnel to resolve user trouble call issues.

MAY 2001 to March 2004 - NCI INFORMATION SYSTEMS, INC.

Network Engineer

Member of the Technical Assistance Group (TAG)

participating in the design and implementation of Windows

2000 Active Directory and NT/Exchange architecture at the

Naval Surface Warfare Center, Dahlgren Division (NSWCDD).

Migrating Novell and NT, 9.x users over to Windows 2000

Active Directory. Administrates 10 Windows NT Exchange 5.5

Servers supporting approximately 3500 users, a bridgehead

server to support Navy-wide communications to 36 sites, 5

Novell NetWare 4.12 Servers supporting approximately 800

users with Office Automation Systems (OASYS) and file and

print services. Performs Operation and Maintenance (O&M)

Support for Base-wide Exchange (unclassified and

classified) and OASYS systems. These responsibilities

include user management (creating, modifying and deleting

user accounts), performance monitoring, upgrading servers

with new hardware and software, and changing backup tapes.

Provide

Configuration Management (CM) documentation for new design

and implementation strategies of new hardware and software

deployments. Provide technical guidance to Phone and Field

Support Teams concerning user problems and issues with the

current configuration of the OASYS programs and E-mail

software. Trains the personnel from these teams with user

management and O&M support.

May 1998 to May 2001 - Raytheon Company, Alice Springs,

Australia / Falls Church

MIS Engineer

Duties: Responsible for working with and understanding the

National Security Policy and administration, maintenance

and fault isolation of a

heterogeneous site intranet consisting of a Windows NT 4.0

domain using

Windows NT, Windows 95, UNIX, VMS, and MAC clients.

Responsible for account administration and backup

procedures for various Microsoft Windows NT

4.0 domain controllers, file and print servers, a Microsoft

Exchange 5.5 mail

system, a UNIX based Web server, and several

Citrix/MetaFrame terminal

BILLY J. JONES (Continued)

servers using the X-11 protocol. Responsible for helpdesk

functions and

customer support for approximately 800 users. Conducted

development,

testing, and deployment of Windows NT 4.0 workstation on

500 client

workstations.

June 1995 to May 1998 - MIL Corporation, Bowie MD

Network Analyst\Team Leader

Team leader responsible for direct supervision of 15

Computer Specialists supporting 3,000 NAVAIR and PAX

personnel. Perform variety of duties

Including network administration, software installation,

and machine configuration in a 3500 node multiple platform

(IBM and MAC) campus network. Create user accounts, modify

network settings, and distribute workload across six NT and

DEC VAXServer 4000 Pathworks servers comprising 3 VAX

clusters. Install and support various software (DOS,

Windows95, Windows.NET, Windows, Word, Excel, PowerPoint,

Teamlinks, etc.) for network and standalone workstations.

Optimize system performance via the modification of CMOS

settings, memory management, and Windows settings. Other

duties include developing and implementing a plan for

upgrading workstations from Pathworks to a NT and 95;

troubleshooting LAN hardware and software; installing and

repairing IBM

Microcomputers; installing and repairing peripherals;

backing up, replacing, formatting, and restoring hard disk

drives; installing custom database applications;

And creating and modifying batch and menu definition

files. Involved in the installation, configuration, and

maintenance of Windows NT servers, Windows NT

workstations, and Windows 95 client servers. Proficient

with the following

protocols: DECnet, TCP/IP, IPX/SPX, NetBEUI and LAT.

Current Secret Clearance.

January 1995 to June 1995 - Lockheed Martin, Inc.

Washington DC

Hardware - Software PC\LAN Analyst

Provided Software and Hardware\Networking support for 600

users on a large Novell network at the Environmental

Protection Agency. Installed, configured, and repaired

hardware and software on the network. Installed groupwide

software such as WordPerfect 6.0, Lotus Freelance, Lotus 1-

2-3 4.0, MS Office, and Lotus Notes for Windows.

Experienced and trained in Token Ring environment and LAN

Certification, CNA.

BILLY J. JONES (Continued)

April 1992 to December 1994 - GTE Federal Systems,

Chantilly, VA

Computer Technician

Provided software, hardware, and network support for 1,000

users on a large Novell and AppleTalk network. Installed,

configured, and repaired IBM/compatible and Macintosh

systems. Installed and configured software including MS-

DOS, MS Office, WordPerfect, Lotus 1-2-3, MS Windows,

TCP/IP, and Internet software. Granted Secret Clearance.

January 1990 to April 1992 - Computerland Mid-Atlantic,

Clinton, MD

Computer Technician

Performed troubleshooting and repair on various computers,

monitors, printers, modems, hard drives, laserwriters, and

Central Processing Units. Familiar with Epson, Rodime,

CMS, Mass Micro, Cumulus, Western Digital, Data Frame, and

Leading Edge.

MILITARY March 1985 to March 1988 - United States Army,

Fredricksburg, VA

SERVICE Artillery Specialist

Served active duty abroad and domestically. Utilized

computer systems for scheduling, inventory control, and

tracking munitions codes. Operated radios, field

telephones, and power generating equipment and conducted

continuity tests; measured tolerance and used vernier

scales; used metric notation; and was an ammunition

specialist. Granted Secret Clearance.

PERSONAL Hard working and very dependable. Willing to learn and

will continue

Education. Strong interest in developing career. Self-

motivated. Excellent health.

[pic]

Contact this candidate