IT Consultant
Resume:
Justin P. Napierkowski
Stanhope, NJ 07874
******.******@*****.***
Objective:
To acquire a position as an IT Consultant
Education:
The Pennsylvania State University, University Park, PA
-Graduated in December 2011 with B.A. in Crime, Law, Justice and minor in Information Science and Technology
-Overall GPA of 3.4
-Additional minor in Sociology
Aavans University: s’Hertogdenbosch, The Netherlands
-Studied their legal system in a comparative view to America’s justice system
-A competitive essay and questionnaire selected 14 students from a pool of 50 applicants
Relevant Skills:
OS and Software – Windows, Microsoft Office Suite including MS Project, Macintosh OS and Linux as well as Android and iOS
Course Work - Created a database with Microsoft Access and proficient in SQL; Completed relevant classes in Computer Networking and Security and Risk Analysis; Group Leader in IST Project Management class tasked with building a mock data center; Responsibilities of Group Leader included drafting a meeting agenda, assigning and assuring completion of tasks within the group and submitting deliverables on time; Group Leader in Information Environment class, responsibilities include managing peers in completion of deliverables and presenting information to the class; Studied Nuclear Deterrence and Strategy in Emerging Issues in Information Technology class
Miscellaneous - Created a secure wireless network with multiple access points for my fraternity house; Experience in installing Windows OS on a Macintosh computer using Bootcamp and Parallels
Employment:
Business Machine Technologies, Fairfield NJ 06/2012-Present
-Currently work as an IT Consultant for Reckitt Benckiser in Parsippany, NJ
-Promoted to Desktop Support position because of superb client relation skills, prompt execution of assigned duties, and consistently outperforming the competition
-Address multiple tasks simultaneously while working in a result driven, faced past environment
-Providing detailed documentation of procedures taken while working with clients to upper management
-Research, troubleshoot and routinely follow up with outstanding work orders
-Maintain communication with client stakeholders and management to provide timely and reliable service options
-Worked directly with clients to coordinate and implement solutions
-Manage reported issues from multiple sources and collaborate with global support teams
Zoom Ziplines, Vernon NJ 03/2012-Present
-Perform meticulous and consistent safety checks to follow safety procedure as a Zipline Guide
Barefoot & Co., State College PA 06/2011-12/2011
-Worked with others performing Maintenance, Construction and Stock for a local shoe and clothing store
-Successfully installed a 5 camera audio/video security surveillance system
Circuit City, Ledgewood NJ 08/2005 - 06/2007
-Worked directly with the public as Department Lead for portable electronics
-Oversaw performance and sale figures of 4 subordinates within my department
-Responsible for presenting the General Manager with weekly status reports and department updates
-Awarded in Loss Prevention for preventing and stopping theft in progress
Experience:
Vice President of Phi Sigma Kappa Fraternity 05/2008 – 1/2009
-Started recycling which raised over $2000 for Leukemia and Lymphoma Society in 2009
-Expelled house wide bottled water in exchange for a greener alternative, which saved the fraternity $600 every semester
-Started a third party collection service to ensure future financial stability
-Managed room assignments, chairmen assignments and parking space assignments
Standards Board of Phi Sigma Kappa Fraternity 12/2008 – 05/2009
-Reviewed cases with scrutiny and incidents of misconduct to determine degree of offense
-Carried out judgments and rulings relevant to the chapter bylaws
Teaching Assistant – Basic Criminal Law 08/2009 – 12/ 2009
-Worked one on one with students struggling to understand core concepts
-Aided Instructor in prepping for classes, grading exams and homework
Shaver’s Creek Environmental Center Counselor 09/2008 – 12/2008
-Counseled under privileged children in community building activities
-Provided support and a positive role model to the children
Risk Management Chair of Phi Sigma Kappa Fraternity 12/2007 – 05/2008
-Managed the other Risk Chairs in their duties and carried out the decisions of the President
-Kept the Chapter’s functions safe and in code with the IFC rules and regulations
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