Customer Service Manager

Casy Hamrick

*** ******** *** *********, ** *****

Email: *************@*****.***

Phone: 304-***-****

t Career Objective

I am looking for an opportunity with a company to use my expanded skill

set. I have several years of customer service experience as well as

supervisory experience, showing that I am highly motivated and can work not

only in a team environment, but also individually. I thrive in a fast

paced environment and am a great multitasker.

I have very strong computer skills and an an extremely fast learner. I am

very energetic and have a great willingness to learn and take on new tasks

and responsibilities. I have good typing and computer skills and I would

like to be able to showcases these skills.

t Experience

The Greenbrier Sporting Club

White Sulphur Springs, WV 304-***-****

Supervisor: Adona Baker

Bartender/Server/Supervison

Skills Include:

Responsible for making all alcoholic and specialty drinks

Took and delivered food and drink orders to members

Cleared tables along with other employees

Used computer (Point of Sale system) to ring in all orders and to charge to

members accounts or credit cards

Responsible for logging all opened wines and alcoholic beverages, as well

as inventorying

Preformed a small amount of housekeeping duties within department

Helped with set up and tear down for any special events

Supervised other employees while members of management were unavailable

Preformed any other requests form the members to make their visit

exceptional

Picture Me Portrait Studios

Lewisburg, WV

Supervisor: Diane Kennedy

Studio Manager

Skills Include:

Photograph customers and use software to edit and enhance photographs

Sold photography packages and individual portraits

Responsible for ordering all purchased photographs

Responsible for taking portraits for passports and for making sure all

portraits were up to standard for passports

Responsible for contacting all customers to ensure the quality of portraits

and customer service

Handled all customer complaints

Responsible for all hiring and scheduling of employees

Responsible for ensuring cleanliness of store and display of products

Responsible for nightly deposits and balancing register

Responsible for ensuring the studio reach or exceeded all sales goals

The Greenbrier

White Sulphur Springs, WV

Supervisor: Elaine Vidmore

Make-up Artist/Retail Clerk

Skills Include:

Explain and recommend skin care products to customers

Recommend colors depending on sin tone and eye and hair color and perform

makeup lessons

Perform a small amount of housekeeping duties within department

Responsible for balancing credit cards, cash, city ledgers, and room

charges at the end of the day

Responsible for inventorying and ordering

t Education

New River Community and Technical College

Lewisburg, WV

Hospitality Management

West Virginia University

Morgantown, WV

Chemistry Major

t Computer Skills

-Point of Sale Systems

-Dream weaver

-Microsoft Word, Excel, PowerPoint,

-Photoshop Software

-Typing Speed of 65 WPM

t Achievements

-Level One Sommelier, August 1, 2012

References Available Upon Request

Contact this candidate