Human Resources Management

Resum

Helen E. Podehl

Residence: 604-***-**** Email: *********@******.*****

Cell phone: 604-***-****

Executive Summary: As a strong Employer Advocate I have negotiated,

mediated or facilitated collective agreements and local work place issues.

Balancing the overall best interests of the Employer with demands from

trade unions is a challenge I enjoy. Developing a close working

relationship with the organization's leadership makes it easier to be

successful in finding the appropriate course of action for the situation. I

also enjoyed the opportunity to coach and mentor the management team

members. I believe you need to sometimes let the little things go to

maintain your strategic view of the long term issues. Having a sense of

humor helps also helps.

Employment History:

Providence Health Care - Mgr. HR/LR & Comp/Class Mar 2011 to June 2012

(temp)

Supervised, coached and directed 7 HR/LR Advisors and 2 Comp/Class

Consultants who delivered professional services to the organization (6,000

employees - does not include physicians).

. Interpreted 5 Provincial Collective Agreements including local (PHC)

agreements, organizational policies/procedures and all relevant

legislative requirements;

. Built and maintained effective working relationships with the

Operations Leadership, and the onsite unions and union leadership;

. Coached Operations Leaders on best HR practices;

. Directed or led investigations in to alleged employee misconduct.

Determined appropriate action resulting from the investigation

findings;

. Represented PHC in all matters related to the employment

relationship;

. Represented PHC at industry committee meetings (meetings with other

Employers or with Unions);

. Administered the grievance procedure(s),resolved grievances,

negotiated settlement agreements, local agreements and generated

reports from the data;

. Recommended changes to the collective agreement(s) language to

Industry Bargaining Team;

. Authority to commit PHC to grievance resolutions;

. Acted as onsite technical expert (HR/LR,Comp/Class) for HR Team,

Operational Leadership and contracted services of payroll and

records/benefits;

. Successfully led the development and negotiation of Essential Service

levels for PHC;

. Successfully led the negotiation and transfer of approximately 1600

employees from 3 other Employers to PHC (2 services transferred to

PHC);

. Administered and interpreted the job classification for both

unionized and non unionized employees;

. Administered and interpreted the executive and management

compensation program;

. Recommended to senior management policy and procedures related to HR

matters;

. Developed and presented workshops on a range of HR/LR, Comp/Class

related topics.

Vancouver Coastal Health Authority - Lead Human Resources Advisor - April

2010 - March 2011

. Provided professional HR/LR services to support an assigned client

group;

. Provided guidance and support to Operations Leadership on issues

related to employee performance and conduct. Recommended the

appropriate outcome investigation in to employee misconduct;

. Responded to grievances and dealt with all steps of the grievance

process, resolved grievances if possible;

. Developed and maintain effective working relationships with assigned

client group and the applicable Unions;

. Represented assigned client at Labour Management Meetings;

. Recommended changes to collective agreement provisions to industry

bargaining team;

. Developed and presented HR/LR workshops for the management team.

Provincial Health Services Authority - Labour Relations Specialist - August

2008 to November 2009 (temp)

. Provide LR services to support all the agencies within PHSA

(approximately 8,000 employees - physicians are not included);

. Represented PHSA at Step 3 and above of the grievance procedure;

. Negotiated grievance resolutions and/or local agreements;

. Represented PHSA at Labour Management Meetings;

. Built and maintained effective working relationships with all levels

of management within PHSA and with the unions;

. Recommended changes to collective agreement provisions to industry

bargaining team;

. Developed and presented HR/LR based workshops.

Health Employers Association of B. C. - Senior Consultant - 1989 to July

2008

U

Senior Consultant - Physician Services Secretariat 2007 to 2008 (temp)

New position established to assist the Health Authorities implement the

procedures/process necessary to respond to the new dispute/issues language

in the new Physician Services Agreement.

. Developed practice guide for use by health care employers.

SSSenior Consultant - Labour Relations - 1994 to 2008 L L

. Provided expert level labour relations/human

resources advice to health care employers (over 600

Employers);

. Interpreted the 5 Provincial Collective Agreements

for the health care employers.

. HEABC spokesperson at industry related committee

meetings with various Bargaining Associations (issues

arising from main table bargaining);

. Negotiated single employer collective agreements;

. Participated in the development of industry

bargaining agenda and strategies for presentation of

agenda to Employer bargaining team and /or to the

Union's Bargaining Association. Acted as Employer

spokes person for particular agenda items;

. Negotiated Memoranda of Understanding or Agreement

for the industry or for local Employer Issue;

. Developed and represented health care employers at

third party interventions, including arbitrations,

Labour Relations Board hearings (including

certification hearings) and Human Rights Tribunals,

WorkSafe and EI hearings;

. Negotiated grievance settlements;

. Coached and directed smaller health care employers on

all aspects of human resources and OH&S practices;

. Presented LR related matters to smaller health care

employer's Board of Directors;

. Industry practice leader/spokesperson on essential

services and strike related matters;

. Participated on various internal committee's;

. Developed and presented technical workshops for

presentation to health care employers.

UCompensation ConsultantU -1989 to 1994

Most Significant accomplishment - Served as HEABC and Industry

representative/spokesperson on a joint committee to develop and implement

the first classification system for nursing jobs in the province, which

also met pay equity requirements. I also dealt with appeals to the joint

classification decisions. Most appeals were rejected. No appeals

proceeded to third party intervention.

. Interpreted the industry classification systems (4 systems +

management) for all health care employers;

. Advised Employers on job description writing and classification;

. Developed and presented at classification arbitrations on behalf of

individual Employers or on behalf of HEABC (representing the

industry);

. Developed and presented at arbitration new classification benchmark

descriptions and the wage rate;

. Responded to classification related grievances for individual

Employers or on behalf of the industry;

. Partnered with HEABC Labour Relations Senior Consultant on collective

agreement issues where there was a cross over with classification

related matters;

Shaughnessy Hospital (became University Hospital) - 1980 to 1989

Manager, Human Resources - 1983 to 1989

Supervised, coached and directed 4 Recruitment Advisor's, 1 Classification

Advisor, 1 Recruitment Assistant and 1 HR Receptionist, who delivered

recruitment and classification services to the organization. These services

were also purchased by Grace Hospital (now called the Women's Hospital)

Introduced the first employee reorganization program for Shaughnessy

Hospital organized and attended the first Job Fair attended by any health

care organization in B.C.

. Provided a centralized external hiring service for both organizations;

. Administered the internal unionized posting and selection processes

for the organizations;

. As Manager I conducted the prescreening of all externally recruited

non-contract/management staff, and participated in management

selection panels;

. Administered and interpreted the non-contract/management and executive

compensation program;

. Assisted operations leaders to write and classify job descriptions;

. Responded to selection and classification grievances;

. Participated in the development of both organizations essential

services and the Employers Strike Centre's;

. Participated on various internal committees' such as Quality Assurance

and Disaster Planning.

Education:

. SFU - Business Women's Foundation Program - 1984

(equivalent to BA)

. BCIT - Personnel Management Diploma

. Justice Institute - Conflict Resolution courses - on

going

. On going - Labour Relations/Human Resources courses

(professional development)

Professional Membership: Human Resources Management Association

References available upon request.

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