Customer Service Real Estate

N A N C Y D. S O U C H E T

**** *. ********* ****** *******, IL 60647 773-***-**** *****.*******@*****.***

C A R E E R P R O F I L E

Talented and resourceful Executive Secretary/Administrative Professional with extensive experience in office management, event

planning and expense tracking assisting administrators and executives. Recognized for versatile office management skills,

proficiency in Microsoft Office programs, along with handling sensitive and confidential information. Key strengths include good

organizational and communication skills. Strong planner and problem solver who readily adapts to change, works independently and

exceeds expectations. Proven to manage multiple priorities and meet tight deadlines without compromising quality.

SKILLS

Notary Public

•

Strong customer relations skills

•

Data entry

•

Front Desk Reception

•

10 key calculator

•

Bilingual (Spanish)

•

Computer: Microsoft Word, Excel, PowerPoint, Outlook, Peoplesoft, SAP

•

Lotus 1 2 3, WordPerfect 5.1

Education

Real Estate Institute Chicago, IL

Broker, Real Estate, April 2008

Thomas Edison State College Trenton, NJ

Business & Accounting Courses 2003 2005

Professional Experience

Law Offices of Faustino Rodriguez Chicago, IL,

Legal Assistant, 2012 to Present

• Manage and schedule meetings

• Greet and assist clients with questions and payments

• Assist with the preparation and filing of immigration forms

• Assist with the petitions for bankruptcies

• Assist with tax preparation

• Provide all the clerical and administrative support

N A N C Y D . S O U C H E T

Phone: 773-***-**** Page 2

alberto culver/unilever Melrose Park, IL

Executive Assistant, 1998 to 2011

• Provided administrative support to the VP of Corporate Communications

•Researched, compiled and maintained records, statistical information and reports, assimilated and

prepared confidential and sensitive documents

• Coordinated and facilitated the executive’s calendar to arrange appointments, meetings, conferences,

and travel arrangements

• Set up and assisted with the annual stockholders meeting and assisted the Board of Directors during

the annual and quarterly meetings

• Processed, distributed and tracked the company’s charitable contributions

• Assigned and logged code numbers to media agencies for commercial taping

• Issued annual reports and investor packettes to investors

• Assisted with the Junior Achievement Volunteer Recruitment; volunteer and liaison providing Alberto

employees with an opportunity and incentive to give back to the community

• Assisted other department with translations (spanish/english) of letters, documents and phone calls

• Provided up to date information for employees through the company’s internal publications; bulletin

board announcements, clips and intranet postings

• Safety coordinator for a group of 8 providing a safe work environmental and up to date reports regarding

drills and hazardous information

Finance Assistant, 1989 to 1998

• Performed key administrative and accounting responsibilities for the VP of Finance and Corporate

Finance Department

• Assisted in the preparation and distribution of the quarterly Board of Director’s Notes and the Monthly

Financial Statement analysis

• Monitored and logged all Capital Appropriation’s requests, approvals and rejects

• Reviewed and approved invoices and purchase orders related to the CAR’s

• Earned merit performance review with citations for excellence in areas including work volume,

accuracy

and quality, ability to learn and master new concepts, positive work ethic and commitment to providing

unsurpassed service

Professional Experience (continued)

pioneer bank & trust company Chicago, IL

Trust Clerk/Operations, 1980 to 1989

• Under the instructions of the bank’s attorneys processed the buy/sell of stocks, bonds and treasury bills

for Trust Customers

• Processed and issued checks for payment of rents, bills and utilities

• Monitored, tracked and safe kept documents, stocks and other valuables in the vault

• Provided assistance to customers with their deposits, withdrawals and money order requests

• Processed the pay out for the sale of treasury bills, savings, corporate and municipal bonds

OTHER WORK EXPERIENCE

N A N C Y D . S O U C H E T

Phone: 773-***-**** Page 3

McGrath Honda – Cashier, Customer Service, Switchboard

Home Depot – Head Cashier, Special Orders Desk, Tool Rentals, Exchange & Refunds Desk

Kee Department Store – Worked the store restaurant, taking, preparing and serving food orders.

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