Sales Manager
Resume:
Andrew Carl Stoppels
Grand Rapids, MI 49546
************@*******.***
Experience:
Hearth Home - Health Delivery, Inc.
HIV Intervention/Outreach Coordinator 10/25/2010-04/05/2011
. Conducted pre and post-test HIV counseling, testing and referral
services in the greater Saginaw County-MI area
. Organized and facilitated HIV health education programs, risk
reduction skill building workshops, and offsite public relations and
community events in the tri-cities area with other agencies
. Organized and implemented social marketing campaign for Health
Delivery, Inc's Hearth Home "Status Matters" HIV Prevention Guide
Program following CDC guidelines.
. Responsible for all budget, staff development, and revision of HIV
prevention outreach materials for the agency as well as social media
outreach activities and aiding grant-funded reports.
Kent County Health Department
AIDS Prevention Ambassador Program Coach 10/21/2009-07/23/2010
. Organized and implemented social marketing campaign for the
Personal Health Services Department's "Show-You-Know" HIV Prevention
Ambassador Program utilizing social media, press releases, radio
spots, conferencing, and word-of-mouth techniques
. Counseled, tested, and referred medical patients on Rapid HIV-
testing on a daily basis in both clinical and Community-Based Testing
environments
. Managed the "Show-You-Know" prevention campaign's incentive
program via quarterly reports, incentive logs, ambassador databasing
in Michigan's HIV Event System (HES)
. Continued trainings interstate through DHWD - MDCH and also
outside organizations regarding TB. HCV, and other ailments
Chicago Association of Direct Marketing
Client Services Manager 06/01/08-07/01/2009
. Processed membership renewals, financial deposits, invoices and
accounts utilizing Quickbooks software
. Aided the executive director with event registration, bi-weekly
newsletter, and organization and execution of monthly volunteer events
. Updated website content and design, the Association's social
media resources, and handled administrative duties as assigned for the
association
. Developed and handled membership events, forums, fundraisers,
and outside speakers on a weekly basis
SPSS Incorporated
Client Relations Associate 09/05/2007-03/28/2008
. Evaluated, priced, and consultatively closed clients daily on
add-on modules, upgrades, Showcase, or SPSS products before trasfers
to sales department
. Processed customer returns and re-allocated orders via Oracle and
Salesforce
. Answered customer calls regarding software purchases, accounting
information, technical issues, and troubleshooting
. Troubleshot software errors incorporating Vantive, Salesforce, Oracle,
and WebGen as technical resources
Education:
The University of Michigan - Ann Arbor, MI.
Bachelor of Arts - 3.35 Statistics, Communications, and Ethnology, May 2005
Program:
. Acquired theoretical and applied knowledge of the processes, effects,
structure, economics, and functions of the modern media industry
. Obtained skills in collecting, manipulating, and analyzing statistical
data in order to make better calculated and informed statistical
decisions
. Program emphasized approaches to statistical sampling, the design of
surveys, and developing experiments to analyze and draw about reasoned
conclusions. Packages utilized were SPSS, Minitab, R, NCSS, & some
SAS.
Certifications:
. State of Michigan - Michigan Department of Community Health
certified in HIV Counseling, Testing, Referral and Partner Services
for clinical care
. State Certified Hepatitis C certifications
Skills:
MDCH-certified CTR and Partner Services HIV/AIDS specialist, trained on all
medical office intake, charting, controls, and testing in a sexual health
clinic, trained on Insight medical program, MDSS, HES Database system,
proficient in Spanish, Oracle Business Suite, PRIDE Database tracking
system, Salesforce, Quickbooks and Quicken, Crystal Reports, Constant
Contact, iContact, ExactTarget, B2B and B2C sales, StarCare, GENIE
databasing and inventory, Google Documents, knowledgeable in SPSS, Minitab,
NCSS, SAS, Microsoft OfficeSuite, varied Abode software, Macintosh and
Microsoft operating systems, Macromedia software, Lotus programs, and Linux
operating system, library databasing systems.
References: Available upon request.
Salary Preference: $40,000/year and benefits
Contact this candidate