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Sales Manager

Location:
Grand Rapids, MI, 49546
Posted:
June 26, 2011

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Resume:

Andrew Carl Stoppels

**** ****** ****** *.*.

Grand Rapids, MI 49546

616-***-**** or 616-***-****

abg9w4@r.postjobfree.com

Experience:

Hearth Home - Health Delivery, Inc.

HIV Intervention/Outreach Coordinator 10/25/2010-04/05/2011

. Conducted pre and post-test HIV counseling, testing and referral

services in the greater Saginaw County-MI area

. Organized and facilitated HIV health education programs, risk

reduction skill building workshops, and offsite public relations and

community events in the tri-cities area with other agencies

. Organized and implemented social marketing campaign for Health

Delivery, Inc's Hearth Home "Status Matters" HIV Prevention Guide

Program following CDC guidelines.

. Responsible for all budget, staff development, and revision of HIV

prevention outreach materials for the agency as well as social media

outreach activities and aiding grant-funded reports.

Kent County Health Department

AIDS Prevention Ambassador Program Coach 10/21/2009-07/23/2010

. Organized and implemented social marketing campaign for the

Personal Health Services Department's "Show-You-Know" HIV Prevention

Ambassador Program utilizing social media, press releases, radio

spots, conferencing, and word-of-mouth techniques

. Counseled, tested, and referred medical patients on Rapid HIV-

testing on a daily basis in both clinical and Community-Based Testing

environments

. Managed the "Show-You-Know" prevention campaign's incentive

program via quarterly reports, incentive logs, ambassador databasing

in Michigan's HIV Event System (HES)

. Continued trainings interstate through DHWD - MDCH and also

outside organizations regarding TB. HCV, and other ailments

Chicago Association of Direct Marketing

Client Services Manager 06/01/08-07/01/2009

. Processed membership renewals, financial deposits, invoices and

accounts utilizing Quickbooks software

. Aided the executive director with event registration, bi-weekly

newsletter, and organization and execution of monthly volunteer events

. Updated website content and design, the Association's social

media resources, and handled administrative duties as assigned for the

association

. Developed and handled membership events, forums, fundraisers,

and outside speakers on a weekly basis

SPSS Incorporated

Client Relations Associate 09/05/2007-03/28/2008

. Evaluated, priced, and consultatively closed clients daily on

add-on modules, upgrades, Showcase, or SPSS products before trasfers

to sales department

. Processed customer returns and re-allocated orders via Oracle and

Salesforce

. Answered customer calls regarding software purchases, accounting

information, technical issues, and troubleshooting

. Troubleshot software errors incorporating Vantive, Salesforce, Oracle,

and WebGen as technical resources

Education:

The University of Michigan - Ann Arbor, MI.

Bachelor of Arts - 3.35 Statistics, Communications, and Ethnology, May 2005

Program:

. Acquired theoretical and applied knowledge of the processes, effects,

structure, economics, and functions of the modern media industry

. Obtained skills in collecting, manipulating, and analyzing statistical

data in order to make better calculated and informed statistical

decisions

. Program emphasized approaches to statistical sampling, the design of

surveys, and developing experiments to analyze and draw about reasoned

conclusions. Packages utilized were SPSS, Minitab, R, NCSS, & some

SAS.

Certifications:

. State of Michigan - Michigan Department of Community Health

certified in HIV Counseling, Testing, Referral and Partner Services

for clinical care

. State Certified Hepatitis C certifications

Skills:

MDCH-certified CTR and Partner Services HIV/AIDS specialist, trained on all

medical office intake, charting, controls, and testing in a sexual health

clinic, trained on Insight medical program, MDSS, HES Database system,

proficient in Spanish, Oracle Business Suite, PRIDE Database tracking

system, Salesforce, Quickbooks and Quicken, Crystal Reports, Constant

Contact, iContact, ExactTarget, B2B and B2C sales, StarCare, GENIE

databasing and inventory, Google Documents, knowledgeable in SPSS, Minitab,

NCSS, SAS, Microsoft OfficeSuite, varied Abode software, Macintosh and

Microsoft operating systems, Macromedia software, Lotus programs, and Linux

operating system, library databasing systems.

References: Available upon request.

Salary Preference: $40,000/year and benefits



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