Customer Service Manager

Adam Hecht

**** ********** ******

Thousand Oaks, CA 91362

(h): 805-***-****, (c): 805-***-****

email: *********@*****.***

Experience:

Feb. 2011 – Planet Aid, Inc. – Community Development Coordinator

June 2011 Commerce, CA

I worked in a multi-faceted position. This included entering the

number of new recycle bins placed into the company database

utilizing an excel spreadsheet. I had to survey potential locations

for recycle bin placements and visited local governments to request

permits for them. In addition, I performed community outreach by

attending various events to promote Planet Aid's mission.

Nov. 2009 – Customer Service Manager - Vision Envelope and

Feb. 2011 Printing Company, Inc., Los Angeles, CA

I assisted in sales and customer service involving envelopes,

invitations and other printing orders. This was a volunteer,

part-time position.

May 2009 – Volunteer – United States Peace Corps, Suriname,

Sept. 2009 South America

I educated local villagers in the area of community

health education (e.g., HIV/AIDS education, nutrition and water

sanitation). This involved organizing meetings with village

leaders to understand local issues and develop a plan. I

prepared grant proposals to obtain funding for projects and

learned Dutch and Tonga languages. As a prerequisite to joining

the Peace Corps, I volunteered at CSUN’s Student Health Center.

Aug. 2006 – Graduate Assistant – California State University at Northridge

Dec. 2007 Northridge, CA - Political Science Department

I assisted Professors with the following: daily lectures, collated

exams and organized attendance spreadsheets.

May 2007 – Intern – World Health Organization, Geneva, Switzerland,

July 2007 Resource Mobilization Dept.

I was trained in the fundamentals of the WHO’s fundraising

methodology. I presented Microsoft Word and PowerPoint

presentations comparing the WHO’s Resource Mobilization

departments. In addition, I reorganized the donor file

database and attended meetings with charitable foundations

Feb. 2004 – Intern – Office of California State Senator Thomas McClintock,

May 2004 Thousand Oaks, CA

I answered telephone calls from local constituents and provided

them with requested information concerning government issues.

Also, I organized databases of local registered voters.

Aug. 2002 – Fundraising and Social Chair, Jewish Student Union (Hillel),

Jan. 2004 Northridge, CA

I developed fundraising strategies through contacts with

charitable organizations and college students. In addition,

I planned and supervised fundraising events.

Education:

Jan. 2006 – California State University at Northridge. Northridge, CA

Dec. 2007 M.A. in Political Science, Dec. 2007

Graduated with Honors.

Aug. 2002 – California State University at Northridge. Northridge, CA

June 2005 B.A. in Political Science, June 2005.

Sept. 2000 – University of California at Riverside. Riverside, CA

Jan. 2002

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