OBJECTIVE
I am very interested in the position as a PC TECH to install,
troubleshoot, and perform minor repair on desktop and laptop equipment,
accessories, and solving users' routine problems with network or
applications software. I take pride in my work as a PC Technician paying
very good attention detail making sure to never over look anything. This
insures that the job gets done right the first time with no mistakes asking
the right questions to pin point issues and find the solution. I feel that
this will transition well into the Desktop Support Technician position
you're offering
WORK EXPERIENCE
Best Buy - C.I.A Geek Squad - PC Technician
1201 S Hayes St Ste #b
Arlington, VA 22202
Phone: 703-***-****
April 2011 - Current
Technology
To perform Geek Squad Repair, Setup, and Installation services to clients
computers and other electronic devices such as smart phones and I-Pads as
well as preset up of desktop, laptop and net book PC's.
*Geek Squad
-PC Diagnostics
-Removal of Viruses
-PC System Recovery
-Mac System Recovery
-Installation of Anti-Virus Software
-Data Back Up
-Repair of minor PC Faults
-Data Recovery
-PC Memory Upgrades
-PC Updates
-Ticket Creations in STAR
Eagle Academy PCS
770 M Street Southeast
Washington D.C., DC 20003-3609
Computer Instructor/IT Support
November 2007 - July 2009
Education/Technology
To instruct children on how to operate desktop computers and provide
computer technical support to other staff members when requested.
*Instructing children on basic operations of desktop computers
-PC Terms
-Internet Use
-Microsoft Word/Note Pad Use
-Keyboard Keys Recognition
-Proper Booting and Shutdown Protocol
*Technical Support to Staff
-Removal of Viruses
-Data Back Up
-Operating system installation
-Software upgrades
-Setup of Office sized Networks
-Installing PC adapter/expansion cards (Wireless, Video, Sound, and Modem)
Skills
Microsoft Windows 2000/XP/Vista/7, Microsoft Office Excel, Microsoft Office
Powerpoint, Microsoft Office Word, Strong Organization Skills, Strong
Communication Skills, creative problem solving, STAR Ticketing System
EDUCATION
CompTIA A+ Certification
August 2010 - April 2011
Earle C. Clements Job Corps
I studied, had hands on, and work base experience for nine months in the
field of Computer Service Technology at this institution which resulted in
my achievement of a CompTIA A+ certification.
Bachelor's Degree, Computer Information Systems
June 2009 - I have not graduated
Devry University
Crystal City, VA
I am currently enrolled at this university part time and have goals to
achieve my B.S within the next few years.
High School, HSD
September 2006 - June 2009
Friendship Collegiate Academy
Washington, DC
It's where I received my formal High School education.