Project Manager Management
Resume:
JUEL SIMPSON
Atlanta, GA 30363
***********@*******.***
Dear Hiring Manager,
Lead, follow, or get out of the way! Believing in this approach is why I
have a successful track record of progressive responsibilities and key
achievements. I am a young, energetic, quality-oriented professional who
eagerly welcomes the opportunity to tackle different challenges in a new
industry setting. I am writing and attaching my r sum in anticipation you
may be interested in a candidate with solid leadership, recruiting,
strategic planning and management experience.
Throughout my 10 years of management experience, I have demonstrated for my
employers an exceptional facility for meeting organizational objectives and
demands. I am an accomplished negotiator with excellent relationship
building skills. I maintain the highest standard of professionalism and
pocket a wealth of core values - most importantly, integrity and an overall
sense of urgency. I thrive in diverse, fast-past settings and offer
incomparable results in meeting or beating deadlines.
I have prepared and managed a $5 MM budget and have a solid understanding
of the meaningful financial metrics driving any company business. I've
monitored facility and district profitability on a daily and monthly basis
and took timely action to optimize performance and ensure that fiscal
standards and budget were met. In 2006 and 2007 I was recognized and
awarded for obtaining the companies highest revenue gross margin which
exceeded 110%.
I have a reputation among my peers for successfully creating, implementing
and documenting efficient methods of operations. I recently managed 97
client accounts along with three area managers and their team of nearly 100
employees. This position required me to fulfill many roles while
continuing to be a solid leader and mentor for my management team.
In summary, I am excited to prove that my intelligence, professional
experience and enthusiasm will be a positive addition to the organization.
Please contact me by phone 323-***-**** or email ***********@*******.***
when convenient to your schedule. Thank you for your consideration.
Respectfully,
[pic]
Juel Simpson
JUEL SIMPSON
390 17th ST. NW, #4040, ATLANTA, GA 30363 323-***-**** (
***********@*******.***
Professional Experience
5/09 - Present Operations Manager
LA Fitness, Atlanta, GA
National Health & Fitness Company with 328 sports clubs nationwide.
Successfully opened multiple locations as Operations Manager and was
project manager for the opening of new luxury brand called Esporta Athletic
Club. Conducted 150+ interviews for the hiring of all personnel and
assisted in writing and training of new site specific policies and
procedures.
. Oversee daily administrative duties of club business including:
contract auditing, human resources, payroll, and management of
purchase orders
. Ensure all club systems are followed such as proper check-in,
telephone inquiry, guest registration, cash handling and deposits,
replacement member cards, delinquent account procedures and account
change requests
. Introduced onsite laundry process of washing and drying, folding and
stocking 1050 lbs of linen per day
. Ensure each facility is clean, safe and operationally sound
including physical maintenance and functionality of equipment
7/05 - 2/09 District Manager,
Operations
ChartOne, Los Angeles,
CA
(Acquired by HealthPort August
2008)
National Health Information Technology and Services Company that assists
healthcare organizations in increasing profitability and productivity by
making it easier to access and manage patient records. Rebuilt company's
reputation and enhanced the corporate image by establishing effective,
productive and sound business relationships. Exceptional operations and
sales partnership lead to a regional growth from $3MM to $5MM.
. Responsible for the planning, leading, organizing and overall
profitability of district compiled of 97 accounts along with 3 Area
Managers and their team of nearly 100 employees
. Efficiently administered $5MM budget preparation for district;
interpretation and management within defined parameters; ensured
alignment between actual and budgeted expenses
. Awarded the company's highest gross margin in 2006 and attained 110%
gross margin in 2007
. Advised executive management in renegotiations and conduct on
existing accounts
. Provided consultation and expert advice to business partners in
areas of expertise which included: streamlining workflow,
reduction in staff, Release of Information and overall process
improvement
. Acted as liaison between HIM, internal and external IT groups and
executive management throughout conversions, system upgrades and
deployment of new software and platforms
. Produced training guides and one-on-one start-up assistance to
clients and new users
. Oversaw customer facility operations while driving quality assurance
and performance improvement
. Responsible for various briefings and presentations to both
executive team and management staff, (i.e. Quarterly Business Review
presentations, team building and monthly P&L reviews)
. Collaborated with sales team regarding prospective new clients,
conducted on-site assessments which included departmental staffing,
P&P, equipment, backlog discussions, research, chart location and
retrieval, productivity, volume statistics and billing. Compiled
information into financial analysis spreadsheet for executive
management review and approval
. Project Manager for conversion from ChartOne to HealthPort IT
platform and newly named large accounts in California (SHARP San
Diego, University of California, Irvine, and University of
California San Francisco) Planning needs assessments; current system
evaluations; interface development; software implementation; beta
testing and go live support, User Training
. Proficient with computerized data processing, including but not
limited to Microsoft Office Suite, InfoMart, PeopleSoft, Kronos,
Hyperion, SoftMed, Meditech, PACE, UCARE and STOR
Professional Experience (continued)
Juel Simpson Page 2 of 2[pic]
2004 - 2005 Operations Manager, Health Information
Management
Presbyterian/St. Luke's Medical
Center, Denver, CO
Operations Manager of Health Information Management in 680 bed tertiary
care facility. Managed 22 FTE throughout department including: reception,
physician incomplete, release of information, surgery scheduling, assembly,
analysis, discharge processing, birth certificate and quality audits.
. Planned, organized and reviewed record processing, transcription
activities, productivity levels, workflow and procedures
. Reviewed, updated and conducted performance evaluations and
disciplinary actions
. Developed and implemented quality monitors for assembly and analysis
. Compiled, analyzed and reported departmental statistics
. Developed and enforced policies and procedures while providing
education and training regarding HIM issues
. Managed complete project conversion to offsite record storage
company (RMS)
. Implemented and trained staff and nursing supervisors in new
departmental process with conversion to off-site record storage
. Participated in Information Management Committee and Patient
Compliance Review Committee and conducted in absence of Director
. Cleared backlog in assembly and analysis from 16 days to within 3
days of discharge
. Streamlined procedures to continually meet productivity due to
staffing reductions
. Successfully developed and implemented a procedure reducing overall
delinquency rate for physician suspension
1997 - 2004 General Manager
Truman Food Center, Truman, MN
Controlled merchandising, inventory, ordering, cash control, and
maintenance functions for $40k/month locally owned and operated grocery
store.
. Promoted add-on sales and developed in-store merchandise displays
. Volunteered for position coverage eliminating backlogs and
supporting customer needs
. Coordinated and processed payroll to corporate headquarters
. Negotiated contracts, coordinated events and special in store
promotions
. Collaborated with store vendors in creating and promoting sales and
ads with store cost benefits
. Identified areas of store profit loss and successfully instituted
counteractive procedures
Education
Associate of Applied Science, Health Information Technician, Rasmussen
College, Mankato, MN
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